Hays Travel - Airdrie Reviews 

598
TrustScore 5 out of 5

5.0

18 Bank Street, ML6 6AF Airdrie, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly asked what we looking for a got us the best deal within our budget i would highly recommend hays travel airdrie all the staff make you feel welcome. U wouldn’t book through any other company... See more

Company replied

Rated 5 out of 5 stars

Caroline was absolutely fantastic, with really impressive knowledge of areas we were looking at...how far from nearest town, what the environs are like, etc. Done and dusted within 30mins. And she eve... See more

Company replied

Rated 5 out of 5 stars

Having always booking through Hays Airdrie branch, 2 or 3 times per year, l have never been dissatisfied. Today l met a new member of staff, Summer, and she was so helpful, pleasant, patient and under... See more

Company replied

Rated 5 out of 5 stars

Claire from your Airdrie Branch was amazing from start to finish when we booked our short break for the formular 1 at Silverstone next year.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18 Bank Street, ML6 6AF, Airdrie, United Kingdom

  • 01236884388

5.0

Excellent

TrustScore 5 out of 5

598 reviews

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5.0

All reviews

(598)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Brian m Allison was brilliant

Allison helped me change my holiday dates and the service was amazing,I've been booking with Hays Airdrie for a long time and they've always been amazing,on the ball and the service is first class.The team led by Alan is brilliant,I will not book with anyone else they're top of their game.

January 11, 2026
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Reply from Hays Travel - Airdrie

Hi Brian,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Allison and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Very helpful easy to talk to got booked…

Very helpful easy to talk to got booked with everything we asked for - wouldn’t go anywhere else to book a holiday!!

January 11, 2026
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Reply from Hays Travel - Airdrie

Hi Ellen,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Claire and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Very pleased staff especially Claire…

Very pleased staff especially Claire who sorted everything out for me

January 8, 2026
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Reply from Hays Travel - Airdrie

Hi Mr Linning,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Claire and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Claire was extremely helpful as usual…

Claire was extremely helpful as usual and sorted all our holiday needs.

January 7, 2026
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Reply from Hays Travel - Airdrie

Hi Graham

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Claire and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Booked our holiday to Algarve for…

Booked our holiday to Algarve for September, Claire was very helpful all through the booking,I have booked few holidays with Hays and always get satisfaction, good company to book with , staff always very pleasant , and willing to help with your choice off destination, always 10/10 ,

January 6, 2026
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Reply from Hays Travel - Airdrie

Hi Frances,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Claire and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Great experience

Very helpful staff. Found holiday which we couldn't find on Internet.
Experience couldn't have been better

January 4, 2026
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Reply from Hays Travel - Airdrie

We're happy to hear that our staff were helpful in finding your holiday. It's great to know you had a positive experience, thank you for your feedback!

Rated 5 out of 5 stars

Allan is excellent at getting back to…

Allan is excellent at getting back to you and finding the best deals.

December 31, 2025
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Reply from Hays Travel - Airdrie

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Alan and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Excellent knowledgeable staff

Excellent knowledgeable staff, very friendly.

December 20, 2025
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Reply from Hays Travel - Airdrie

Hi Anne,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Alan and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Member of staff was professional…

Member of staff was professional supportive and informative.

December 19, 2025
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Reply from Hays Travel - Airdrie

Hi John,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Alan and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

The Human Touch

That’s my last two holidays booked in here, what a pleasure after using online and apps for years now. What a difference to experience that interaction and advice from the staff at this shop, especially Caroline who’s been incredibly knowledgeable and helpful.

December 11, 2025
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Reply from Hays Travel - Airdrie

We appreciate you choosing us for your holiday bookings! We're happy to hear that you enjoyed the helpful advice and personal interaction from our team. It's great to know we made a difference.

Rated 5 out of 5 stars

Great staff and very helpful and got a…

Great staff and very helpful and got a great deal

December 12, 2025
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Reply from Hays Travel - Airdrie

Hi Thomas,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Claire and all the team at Hays Travel Airdrie

Rated 5 out of 5 stars

The staff were amazing

The staff were amazing. They looked into everything for me, till i got the perfect holiday. Nothing was to much trouble.

November 28, 2025
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Reply from Hays Travel - Airdrie

Hi Theresa,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Allison and all the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Aidrie Hays Travel

Summer at Airdrie store was great taking lots of time listening to my requirements to ensure I got the right holiday at best price. Summer has booked me now for a couple of holidays & I won’t hesitate to contact her again.

November 29, 2025
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Reply from Hays Travel - Airdrie

Hi Emma,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Summer and all the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Fantastic staff .They go above and…

Fantastic staff .They go above and beyond to get you the best holiday deal ,never been disappointed with any of the holidays myself or my family have booked with them.5 stars all the way!.

November 25, 2025
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Reply from Hays Travel - Airdrie

Hi Dorothy,

Thank you for your continued custom and for taking the time to leave your lovely review. We really appreciate it.

Kind Regards,
Caroline and all the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Knowledgeable in what what we required

Knowledgeable in what what we required. Very friendly staff.

November 11, 2025
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Reply from Hays Travel - Airdrie

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Claire and all the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Went to the airdrie branch and Alan was…

Went to the airdrie branch and Alan was great from start to finish went through everything with us easy to understand.

November 17, 2025
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Reply from Hays Travel - Airdrie

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it .

Kind Regards,

Alan and all the team at Hays Travel Airdrie

Rated 5 out of 5 stars

The staff would bend over backwards to…

The staff would bend over backwards to help you, the service is fantastic and very friendly you feel at ease as soon as you walk through the door. Thanks again hays travel

November 15, 2025
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Reply from Hays Travel - Airdrie

Hi Gary

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it .

Kind Regards,

Caroline and all the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Excellent service as always from alan

Excellent service as always from alan

November 13, 2025
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Reply from Hays Travel - Airdrie

Hi Stephen,

Thanks again - really appreciate you taking the time to leave your kind review as well.

All the best

Alan and the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Off again courtesy of Hays Travel

As usual my experience of using Hays Travel is very informative and helpful and the staff are so friendly and go out of their way to find you a suitable holiday. The main thing that appeals to me being elderly and not used to booking online, is Hays do everything for you from start to finish. I would hesitate to book a holiday with anyone other than Hays in the future.

November 12, 2025
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Hi Janet,

Thank you for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it.

Kind Regards,

Claire and all the team at Hays Travel Airdrie

Rated 5 out of 5 stars

Staff are very knowledgeable and…

Staff are very knowledgeable and helpful. Always make great recommendations

November 5, 2025
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Hi there ,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it.

Kind Regards,

Claire and all the team at Hays Travel Airdrie

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