Gemma was helpful, making suggestions for where we could go on holiday to fit in with our time scale, somewhere not too far to travel too and also warm. She was also able to tell us about places due t... See more
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We have used Hays Aldridge numerous times, holiday bookings and travel money. All the staff are marvellous, attentive, listening to our requests and spend time explaining options. First class, no r... See more
Company replied
We just love popping into Hayes because that’s where our next adventure begins. The team are always attentive to our needs and always steer us in the right destination without busting our budget.
Company replied
The travel advisor Amy was very helpful and patient myself. Initially I wasn't sure whether the price of the river cruise was within budget. I was told that I have a option of paying by direct debit w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 The Square, WS9 8QS, Aldridge, United Kingdom
- 01922895737
4.9
Excellent
1K reviews
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Amy was very helpful and took her time…
Amy was very helpful and took her time finding the holiday, that we wanted no rush nothing was no trouble excellent service
February 25, 2026
Reply from Hays Travel - Aldridge
Marilyn,
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that you found our service excellent and helpful.
aldridge, Hays Travel
Both Amy and Gemma were very helpful…
Both Amy and Gemma were very helpful and kind.
February 21, 2026
Reply from Hays Travel - Aldridge
We appreciate you sharing your experience. We are so happy to hear that our team was helpful and kind during your visit.
Hays Travel
Holiday
Gail was very helpful so friendly very organised and sorted our holiday out as we are attending our nephew wedding in pefcos, will definitely be getting in touch with Gail again to book other holidays
February 24, 2026
Reply from Hays Travel - Aldridge
Thank you for your kind comments, we appreciate you booking with us
Excellent service warm welcome from all…
Excellent service warm welcome from all the girls as we walked in,
Ruby was amazing with us, explaining all the different options on the cruise we were looking at,
Brilliant service thank you
February 22, 2026
Reply from Hays Travel - Aldridge
We appreciate your kind words and are so glad you received a warm welcome and amazing service. Thank you for booking with us !
Hays Travel
Ruby was very efficient
Ruby was very efficient, knowledgable and patient with us, excellent experience, our new go to travel agency
February 22, 2026
Reply from Hays Travel - Aldridge
We appreciate your feedback for Ruby! We are so happy that the service was helpful, and we look forward to assisting you again.
Hays Travel
Welcoming staff
Nice office and everyone welcoming, we were looked after very well and also have had follow up calls.
February 10, 2026
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
Excellent customer service
Excellent customer service, patiently helped us choose our holiday after about two hours looking an deciding
February 18, 2026
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
Friendly atmosphere from time we walked…
Friendly atmosphere from time we walked through the door. Great team work as the agents who were free were also searching for us!
Great place & lovely staff
February 20, 2026
Reply from Hays Travel - Aldridge
Thank you so much for your 5 star review. It was a pleasure to book your trip :)
Although I only made my booking on the …
Although I only made my booking on the fone Gemma helped me, she was very helpful as usual, tha nk you hays for your lovely pleasant staff
February 18, 2026
Reply from Hays Travel - Aldridge
Thank you for the lovely feedback
Polite and experienced staff
February 18, 2026
Reply from Hays Travel - Aldridge
We appreciate you sharing your experience with us, and we are so happy to hear that our staff were polite and experienced!
Hays Travel
Reply from Hays Travel - Aldridge
We're happy to hear that we found you the perfect short break. Thank you for sharing your positive experience with us!
Hays Travel
Reply from Hays Travel - Aldridge
Thank you for your kind words, we appreciate your loyalty
Great experience
Great experience. All the staff were friendly Gemma who booked our holiday was lovely. Everything explained well would definitely recommend Hays travel to friends and family.
Well done 😁
February 15, 2026
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
Had a really good experience with Jaime…
Had a really good experience with Jaime when I enquired about a holiday for me and my partner..We discussed our needs and covered all the details..After a quick lunch and a chat with my partner we decided to go back and book holiday which we are both looking forward to.
February 3, 2026
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
Hays Travel are the best
Gemma was very professional, she arranged everything I asked for to the very last detail of transfers and hotel booking. I wanted a cruise to get me to New Zealand so I could see my daughter. This was done to perfection
February 6, 2026
Reply from Hays Travel - Aldridge
Helen,
We appreciate your kind words and are so happy to hear that everything was arranged to perfection for your cruise to New Zealand.
Hays Travel
Great service I wouldn’t book anywhere…
Great service I wouldn’t book anywhere else
February 12, 2026
Reply from Hays Travel - Aldridge
We appreciate your fantastic review. It is always a pleasure to assist you with your bookings, thank you.
Hays Travel
A very smooth and easy holiday booking.
Gail and her colleagues were very welcoming and helpful, particularly in helping to find our holiday destination (and for downloading the Hays app onto my phone!). All in all, a very smooth and easy holiday booking.
Ray from Aldridge
February 12, 2026
Reply from Hays Travel - Aldridge
We appreciate you taking the time to share your experience. We're happy to hear that our team was welcoming and helpful in finding your holiday destination and assisting with the app.
Hays Travel
Went in to Aldridge store
Went in to Aldridge store, very helpful with two separate holiday, great choice, staff as friendly as ever…. Nice to book face to face instead of sitting at a screen. Prices were actually cheaper than internet prices too.
February 11, 2026
Reply from Hays Travel - Aldridge
We're so glad to hear that you found our team helpful and friendly, and that you enjoyed booking in person.
Hays Travel
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