The service was fantastic. Jennifer Louise couldn’t do enough for us, she asked all the questions and gave great advice. Was very pathrough with our request out what we wanted out of building our itin... See more
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Everytime I go plan to go on holiday I go there to check out the prices and figure out our options to go , and also if we have been there longer enough cups of teas 🤣🤣 The staff are very friendl... See more
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Yes you did put a big smile on our faces, booking was great and staff very helpful and pleasant thankyou 😊 service with a smile.
Company replied
Megan and her team provide a warm and friendly atmosphere and are very helpful and patient when booking your holiday for you. Always a good experience with plenty of good advice and they always go th... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
76 Allerton Road, Mossley Hill, L18 1LW, Liverpool, United Kingdom
- 0151 4380049
4.9
Excellent
519 reviews
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Reply from Hays Travel - Allerton
Thank you for your lovely feedback - Megan
Reply from Hays Travel - Allerton
Thank you for your lovely feedback - We love booking your holidays xx
Very helpful finding the prices of…
Very helpful finding the prices of flights on the Thursday then I went to 2 other places but I came back to you on Friday to book my flights with Annie your Customer Service was far better than the other 2 companies I visited
February 13, 2026
Reply from Hays Travel - Allerton
Thank you so much for your kind review - Megan
Great service
Great service. Spoken with Megan and Jenny at Allerton Rd Liverpoolwho,once again sorted our holiday booking Very professional and lovely ladies to speak too.Very knowledgeable about our destination Thanks
February 13, 2026
Reply from Hays Travel - Allerton
Thank you so much for your kind review - Megan
Annie was extremely helpful not only…
Annie was extremely helpful not only with the holiday we were booking but also rearsearching city breaks from Liverpool.
Megan with whom we had previously booked a holiday asked how we enjoyed the holiday and made us coffee.
We will continue to use this office to book future holidays.
February 12, 2026
Reply from Hays Travel - Allerton
Thank you so much for your kind review - Megan
Excellent service at Allerton
Excellent customer service especially given it was near closing time
February 11, 2026
Reply from Hays Travel - Allerton
Thank you so much for your kind review - Megan
helpful assisstant
February 4, 2026
Reply from Hays Travel - Allerton
Thank you for your lovely review - Megan
Had a lovely experience with Megan in…
Had a lovely experience with Megan in the allerton road shop. She was very helpful and so friendly.
February 3, 2026
Reply from Hays Travel - Allerton
Aww thank you so much for this lovely feedback! Hope you have a fab holiday xx
Megan was great as usual
Megan was great as usual. She always helps me when I ring and gives me the best holiday advice. Thanks Meg.xx
February 3, 2026
Reply from Hays Travel - Allerton
Thank you so much Lyn for your lovely words! We love booking your holidays xx
Excellent service from Allerton Road Hays travel
This was our first time booking a cruise. Jenny was very helpful and gave us all the information we needed to choose our perfect holiday. Megan was also able to answer our questions. Both Jenny and Megan were super helpful. We weren't rushed to make a decision. It is many years since I have booked a holiday through a travel agent but I will be visiting Hays Allerton Road again in the future.
January 31, 2026
Reply from Hays Travel - Allerton
Wow! Thank you so much for this lovely review! Was a pleasure booking your holiday! And we cant wait to see you again :) x
Reply from Hays Travel - Allerton
Thank you so much for your kind review - Megan
Reply from Hays Travel - Allerton
Thank you for your lovely feedback - Megan
Happy regular Hays customers
It's always a pleasure doing business with this Hays branch. The agent is so friendly, clear and reliably efficient. She understands what we want and expect from our holiday, and is helpful in exploring options to match our criteria. I must say that is also true of all the staff we have dealt with here.
January 26, 2026
Reply from Hays Travel - Allerton
Thank you so much for your kind review! We love booking your holiday! - Megan
Jenny is very helpful she spends the…
Jenny is very helpful she spends the time going through all the information and asking if there is any thing else like getting the asstance i need also getting the best deals, I always ask for her has she getting to know me and what I am looking for a holiday she a great person 😊
January 3, 2026
Reply from Hays Travel - Allerton
Thank you so much for your kind review! We love booking your holiday! - Megan
Reply from Hays Travel - Allerton
Thank you so much for your kind review! We love booking your holiday! - Megan
Jenny from your Allerton Road
Jenny from your Allerton Road, Liverpool branch, was very patient and sorted out a perfect holiday for my friend and I.
January 24, 2026
Reply from Hays Travel - Allerton
Thank you so much for your lovely feedback - Megan
Very good service lovely staff and also…
Very good service lovely staff and also got me the best deal very happy I am
January 23, 2026
Reply from Hays Travel - Allerton
Thank you so much for your kind feedback - Megan
Reply from Hays Travel - Allerton
Thank you so much for your lovely review - Megan
Reply from Hays Travel - Allerton
Thank you so much for your lovely review - Megan
Reply from Hays Travel - Allerton
Thank you so much for your kind review - Megan
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