Hays Travel - Allerton Reviews 

519
TrustScore 5 out of 5

4.9

76 Allerton Road, Mossley Hill, L18 1LW Liverpool, GB


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Rated 5 out of 5 stars

The service was fantastic. Jennifer Louise couldn’t do enough for us, she asked all the questions and gave great advice. Was very pathrough with our request out what we wanted out of building our itin... See more

Company replied

Rated 5 out of 5 stars

Everytime I go plan to go on holiday I go there to check out the prices and figure out our options to go , and also if we have been there longer enough cups of teas 🤣🤣 The staff are very friendl... See more

Company replied

Rated 5 out of 5 stars

Yes you did put a big smile on our faces, booking was great and staff very helpful and pleasant thankyou 😊 service with a smile.

Company replied

Rated 5 out of 5 stars

Megan and her team provide a warm and friendly atmosphere and are very helpful and patient when booking your holiday for you. Always a good experience with plenty of good advice and they always go th... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 76 Allerton Road, Mossley Hill, L18 1LW, Liverpool, United Kingdom

  • 0151 4380049

4.9

Excellent

TrustScore 5 out of 5

519 reviews

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4.9

All reviews

(519)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Patience and understanding of our…

Patience and understanding of our requests by Sarah made our first experience at Hays Travel a smooth and stress free occassion.

October 3, 2025
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Reply from Hays Travel - Allerton

Thank you for your kind feedback - Megan

Rated 5 out of 5 stars

the best team ive met

the best team ive met
very helpful and Want the best for customers

September 24, 2025
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Reply from Hays Travel - Allerton

Thank you for your kind feedback - Megan

Rated 5 out of 5 stars

The efficiency of the staff.

The efficiency of the staff.
Jenny was excellent. She was easy to talk too, friendly and very informative.
I

September 21, 2025
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Reply from Hays Travel - Allerton

Thank you for your feedback - Megan

Rated 5 out of 5 stars

Fantastic service

We booked our first ever cruise for our 50th Anniversary and Jenny explained everything very well fantastic service,thank you Hays Travel

September 22, 2025
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Reply from Hays Travel - Allerton

Thank you for your kind feedback - Megan

Rated 5 out of 5 stars

Great service!

Went into the branch with a sketchy idea of where I wanted to go. Left a short time later with a fabulous four day city break booked. Airport lounge, flights, hotel, transfers, the lot, all arranged.

September 6, 2025
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Reply from Hays Travel - Allerton

Thank you for your lovely feedback - Megan

Rated 5 out of 5 stars

Knowledgeable staff friendly I was in…

Knowledgeable staff friendly I was in and out in 15 mins holiday booked pleased with the service x price was cheap too xx I was even offered chocolates off one of the girls

September 12, 2025
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Reply from Hays Travel - Allerton

Thank you for your lovely feedback - Megan

Rated 5 out of 5 stars

Great reception as I entered

Great reception as I entered. Young lady called Sahra was very welcoming & went beyond to make sure I got the right holiday at a good price. Spent some time checking other destinations for for future for me. Weldone & I will certainly be calling in again soon .

September 2, 2025
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Reply from Hays Travel - Allerton

Thank you for your lovely feedback - Megan

Rated 5 out of 5 stars

Always have great service with all the…

Always have great service with all the staff at Hays in particular Sarah, she always goes above and beyond .
Very through when looking for holidays for us . Very informative , such a lovely person .

August 24, 2025
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Reply from Hays Travel - Allerton

Thank you so much for your lovely review - Megan

Rated 5 out of 5 stars

Cruise booking

It was a pleasure to deal with Sarah
She listened to all our many questions .Booking a cruise is not a ten minute affair Sarah was very affable when dealing with her colleagues on the phone .asking about cabin Numbers ,transfers etc .one hour thirty minutes we were all done
Well done Sarah and all with a smile !

August 27, 2025
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Reply from Hays Travel - Allerton

Thank you for your lovely feedback - Megan

Rated 5 out of 5 stars

Excellent experience welcome on arrival…

Excellent experience welcome on arrival even though girls had other clients Sarah was so helpful showing me possible room obstruction by a video making sure I was aware of my cabin details explaining every thing I needed to know about my cruise I needed to get some previous cruise history started to panic couldn’t find it at first but she put me at ease and I did find it I wasn’t rushed in any way came away very happy and felt that I had made some new friends will pass my experience on to family and friends

August 24, 2025
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Reply from Hays Travel - Allerton

Thank you so much for your lovely feedback! I will pass this on to Sarah - Megan

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff
We always use Hays travel we find all the staff very helpful, especially Sarah nothing is too much trouble

August 24, 2025
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Reply from Hays Travel - Allerton

Thank you for your review - Megan

Rated 5 out of 5 stars

Holiday

The staff are very professional they can't do enough for you .They are fabulous at their job

August 16, 2025
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Reply from Hays Travel - Allerton

Thank you for your review - Megan

Rated 5 out of 5 stars

Excellent customer service from all the…

Excellent customer service from all the Team .Sarah found me the perfect holiday as always .I would not go anywhere else .Thankyou for all your help and for making the whole holiday experience amazing for me .x

August 23, 2025
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Reply from Hays Travel - Allerton

Thank you for your review - Megan

Rated 5 out of 5 stars

As always I had a great experience…

As always I had a great experience booking my holiday, I gave my dates and preferences to Megan and she got back within the hour with a great quote. I would highly recommend Hays Travel, customer service is second to none

August 22, 2025
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Reply from Hays Travel - Allerton

Thank you so much for your lovely review! - I love booking your holidays! Megan xx

Rated 5 out of 5 stars

Booked a holiday with Jenny and she was…

Booked a holiday with Jenny and she was so nice and very informative this the 3rd holiday I’ve booked with hats and I’ve never been disappointed.

August 20, 2025
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Reply from Hays Travel - Allerton

Thank you for your lovely feedback - Megan

Rated 5 out of 5 stars

Good to go

Helpful in all aspects of choosing a holiday country,location, about the hotel and information about local transport.very satisfied.

August 16, 2025
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Reply from Hays Travel - Allerton

Thank you for your lovely review - Megan

Rated 5 out of 5 stars

boss staff

staff were brilliant
Service efficient and relaxed
Just like the holiday we booked 😎

August 5, 2025
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Reply from Hays Travel - Allerton

Thank you for your review - Megan

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