Hays Travel - Alloa Reviews 532

TrustScore 5 out of 5

4.9

37/39 High Street, FK10 1JF Alloa, GB


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Rated 5 out of 5 stars

As usual the staff in Hays Alloa are so helpful. Christopher managed to find exactly the style of holiday we wanted and a price we could afford. They don't push or cajole you and We always leave very... See more

Company replied

Rated 5 out of 5 stars

The travel consultant (Jodie) from Hays Travel, Alloa, was excellent and extremely helpful. On our initial visit we explained where we wanted to visit, type of accomodation and standard we required al... See more

Company replied

Rated 5 out of 5 stars

As usual Margo was superb.Very efficient. She booked exactly what I wanted.Everyone in the Alloa branch is so helpful and lovely to talk to. They seem to have more time for their customers than a lot... See more

Company replied

Rated 5 out of 5 stars

Chris from Alloa always so helpful. Have booked 5 holidays with him. Always has time for you great customer service.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 37/39 High Street, FK10 1JF, Alloa, United Kingdom

  • 01259212825

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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Rated 5 out of 5 stars

We are very happy customers

As usual the staff in Hays Alloa are so helpful. Christopher managed to find exactly the style of holiday we wanted and a price we could afford. They don't push or cajole you and We always leave very happy customers.

May 21, 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help - Christopher

Rated 5 out of 5 stars

Chris from Alloa always so helpful

Chris from Alloa always so helpful. Have booked 5 holidays with him. Always has time for you great customer service.

May 12, 2026
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Reply from Hays Travel - Alloa

Always a pleasure Sarah. Thanks-Chris.

Rated 5 out of 5 stars

Margo at Hays Travel Alloa.

As usual Margo was superb.Very efficient. She booked exactly what I wanted.Everyone in the Alloa branch is so helpful and lovely to talk to. They seem to have more time for their customers than a lot of shops. I wouldn’t go anywhere else to book my travel. So much better than trying to do it myself online.

May 19, 2026
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Reply from Hays Travel - Alloa

It's always a pleasure Moira. Thanks - Margo.

Rated 5 out of 5 stars

Knowledgeable and friendly staff

Margo very knowledgeable re cruises and was more than happy to look at options for us to get us what we wanted at a fab price. Margo, Marie and the staff are all super friendly and welcoming in the store too.

May 10, 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help - Margo

Rated 5 out of 5 stars

Hays Travel, excellent service.

The travel consultant (Jodie) from Hays Travel, Alloa, was excellent and extremely helpful. On our initial visit we explained where we wanted to visit, type of accomodation and standard we required along with time of year. Jodie researched our request and provided us with several options. This afforded us to carryout out reviews and read about the hotels and local area. We returned to Hays Travel and discussed our preferred options and booked the holiday. Perfect service and nothing was an issue. Two delighted customers.

May 9, 2026
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Reply from Hays Travel - Alloa

Always a pleasure to help you both! - Jodie

Rated 5 out of 5 stars

Excellent service

Excellent service from Christopher and Marie.

April 25, 2026
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Reply from Hays Travel - Alloa

Thanks for your positive review, Melody
It was a pleasure to get your cruise booked for you
Best regards
Christopher

Rated 5 out of 5 stars

Booking

Very good service , Katrina did everything to help.😊

May 1, 2026
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Reply from Hays Travel - Alloa

Thanks for your positive review, Mrs. Gardiner
It was a pleasure to get your cruise booked for you
Warmest regards
Catrina

Rated 5 out of 5 stars

A1 American deals!

Excellent service as always. Listening to what I’m looking for and very quickly coming up with a deal. Always great service.

April 15, 2026
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Reply from Hays Travel - Alloa

Thanks for your positive review, George
It is always a pleasure to get your USA holidays arranged for you
Warmest regards
Catrina

Rated 5 out of 5 stars

Best travel agents ever friendly staff…

Best travel agents ever friendly staff who aim to get you the perfect holiday

April 17, 2026
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Reply from Hays Travel - Alloa

Thanks for your positive review, Mr. Gillan
It was a pleasure to help get your cruise organised for you both
Warmest regards
Catrina

Rated 5 out of 5 stars

Catrina was extremely helpful and…

Catrina was extremely helpful and knowledgeable.
She was very easy to interact with and very friendly.
Anything we asked she was able to answer.
She is a credit to the company.

April 14, 2026
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Reply from Hays Travel - Alloa

Thanks very much for your lovely review, Charmaine.
It was my pleasure helping you to arrange your flights
Take care
Warmest regards
Catrina

Rated 5 out of 5 stars

Lovely staff and very knowledgable

Lovely staff and very knowledgable . Asked what was important to me and immediately knew what hotels to ignore. Didn’t waste time , straight to what was relevant and excelled my expectations .

April 4, 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help! Jodie

Rated 5 out of 5 stars

Brilliant service

Jade at spennymoor branch friendly she told me about the resort hotel clearly understood my special needs great service

April 10, 2026
Rated 5 out of 5 stars

Helping make dreams come true

Having used Hays Travel in Alloa before we knew we could rely on Margo and her team to search out the best deal possible, and we weren’t disappointed. Outstanding customer service from Chris. Well done, keep up the fantastic work.

March 29, 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help - Chris

Rated 5 out of 5 stars

Had a great experience

Had a great experience. Staff were soo friendly. Christopher helped book my holiday and was very helpful. He explained every question I asked . Will definitely go back there.

April 8, 2026
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Reply from Hays Travel - Alloa

Thank you! It was a pleasure getting you both booked - Christopher

Rated 5 out of 5 stars

The assistance is first class

The assistance is first class.
Staff very efficient and pleasant
It makes booking a holiday easier for us older people
Will be using them every time now

April 2, 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help - Christopher

Rated 5 out of 5 stars

As always Hays travel Alloa branch went…

As always Hays travel Alloa branch went above and beyond helping me book my holiday, they spent time selecting the best hotel and location to suit my needs. Thanks again.

April 3, 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help - Chris

Rated 5 out of 5 stars

Alloa branch

Margo from the Alloa branch was amazing getting us booked, nothing was a problem and she went above and beyond to check different prices for different rooms etc

April 2, 2026
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Reply from Hays Travel - Alloa

Thanks for your positive review Mrs. Lang.
It was a pleasure helping you to get your holiday booked.
Warmest regards
Margo

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