Hays Travel - Alloa Reviews 

562
TrustScore 5 out of 5

4.9

37/39 High Street, FK10 1JF Alloa, GB


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Rated 5 out of 5 stars

Always use this travel agent as they take care of everything for you always pleasant and helpful and follow up with phone calls keeping you up to date with everything.

Company replied

Rated 5 out of 5 stars

Christopher was fantastic! Patiently researching all our requests, calling to verify details and an all round pleasure. Nothing was too much trouble and he happily spent time comparing and researc... See more

Company replied

Rated 5 out of 5 stars

Catrina was so helpful booking everything from the hotel,airport parking,lounge&fast track. We appriciated everything that she done for us. Excellent member of staff. Will always use Hays travel .... See more

Company replied

Rated 5 out of 5 stars

Have used Hays travel in Alloa a lot in the past couple of years and have found the staff to be more than helpful and always willing to go that extra mile to ensure we get the holiday we are looking f... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 37/39 High Street, FK10 1JF, Alloa, United Kingdom

  • 01259212825

4.9

Excellent

TrustScore 5 out of 5

562 reviews

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4.9

All reviews

(562)

122,421 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff

Always use this travel agent as they take care of everything for you always pleasant and helpful and follow up with phone calls keeping you up to date with everything.

July 5, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Was a pleasure to help! Jodie

Rated 5 out of 5 stars

Great service

Great service from Margo! Spent time to find the best holiday for me. I hadn't been to a travel agency for years and had forgotten how much they do for you!

July 2, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Was a pleasure to help - Margo

Rated 5 out of 5 stars

Fantastic all round

Christopher was fantastic! Patiently researching all our requests, calling to verify details and an all round pleasure.
Nothing was too much trouble and he happily spent time comparing and researching options for us.
Booking process, payment and information provided made it quick and easy to book out next holiday.
Highly recommend booking with Hays

June 29, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Thank you! It was a pleasure getting you all booked! - Christopher

Rated 5 out of 5 stars

Very happy with the service from Hays

Very happy with the service from Hays. Jodie was extremely helpful and nothing was too much trouble for her. All the staff are so nice. I highly recommend you go to Hays to book your holiday.

June 23, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Was a pleasure to help you! - Jodie

Rated 5 out of 5 stars

Catrina was so helpful booking…

Catrina was so helpful booking everything from the hotel,airport parking,lounge&fast track.
We appriciated everything that she done for us. Excellent member of staff. Will always use Hays travel
.

June 28, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Thanks for your positive review, Margaret
It is a pleasure to arrange your holidays for you both
Warmest regards
Catrina

Rated 5 out of 5 stars

I always book my holidays at Alloa Hays…

I always book my holidays at Alloa Hays branch Margo and the rest of the staff are very helpful very polite making the booking process very easy and are always very helpful in your needs you always feel very welcome as you enter the branch I hope that they keep up this great service they provide 😀

June 26, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

It's always a pleasure to book you Paul. Thanks-Margo.

Rated 5 out of 5 stars

Staff are very friendly

Staff are very friendly. Very knowledgable and always go the extra mile

June 21, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Was a pleasure to help! Jodie

Rated 5 out of 5 stars

Excellent Service.

As usual, Christopher provided an excellent service. He is an asset to your company.

June 12, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

It was a please as always! Thank You - Christopher

Rated 5 out of 5 stars

Happy with service

Happy with service. Chris was very pleasant and checked all my options for travel. Staff in Alloa branch are all very helpful. Highly recommend Hays for travel.

June 9, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Always a pleasure to help - Chris

Rated 5 out of 5 stars

We were booking a bit last minute and…

We were booking a bit last minute and to get us the best deal Christopher spent time looking through lots of different options to get us the best price. He was helpful and friendly and nothing was too much trouble.

June 16, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Was a pleasure to help - Christopher

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