Hays Travel - Alloa Reviews 

590
TrustScore 5 out of 5

4.9

37/39 High Street, FK10 1JF Alloa, GB


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Rated 5 out of 5 stars

Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... See more

Company replied

Rated 5 out of 5 stars

As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.

Company replied

Rated 5 out of 5 stars

Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... See more

Company replied

Rated 5 out of 5 stars

This is the second visit to this travel agent as the last time they were so friendly and helpful. We spent a while booking two holidays and nothing was a problem. Explained everything and even went as... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 37/39 High Street, FK10 1JF, Alloa, United Kingdom

  • 01259212825

4.9

Excellent

TrustScore 5 out of 5

590 reviews

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4.9

All reviews

(590)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff are very friendly

Staff are very friendly. Very knowledgable and always go the extra mile

June 21, 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help! Jodie

Rated 5 out of 5 stars

Excellent Service.

As usual, Christopher provided an excellent service. He is an asset to your company.

June 12, 2026
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Reply from Hays Travel - Alloa

It was a please as always! Thank You - Christopher

Rated 5 out of 5 stars

Happy with service

Happy with service. Chris was very pleasant and checked all my options for travel. Staff in Alloa branch are all very helpful. Highly recommend Hays for travel.

June 9, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Always a pleasure to help - Chris

Rated 5 out of 5 stars

We were booking a bit last minute and…

We were booking a bit last minute and to get us the best deal Christopher spent time looking through lots of different options to get us the best price. He was helpful and friendly and nothing was too much trouble.

June 16, 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help - Christopher

Rated 5 out of 5 stars

Alloa Hays Travel is always a great…

Alloa Hays Travel is always a great experience from the minute you walk in the front door. Your always greeted with a smile and they are so helpful,nothing is a problem, they definitely go the extra mile.

June 13, 2026
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Reply from Hays Travel - Alloa

It's always a pleasure! - Catrina

Rated 5 out of 5 stars

Great service from Margo

Great service from Margo, Manager. Very knowledgeable and gave advice on holiday booked

June 1, 2026
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Reply from Hays Travel - Alloa

It's always a pleasure to help Karen. Thanks - Margo.

Rated 5 out of 5 stars

Christopher was very knowledgeable and…

Christopher was very knowledgeable and helpful. He listened to what I was looking for in a holiday and provided advice accordingly. I was kept up to date with progress of booking. Thank you.

May 28, 2026
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Reply from Hays Travel - Alloa

It was a pleasure getting you booked! Thank you - Christopher

Rated 5 out of 5 stars

Customer satisfaction

Have used Hays travel in Alloa a lot in the past couple of years and have found the staff to be more than helpful and always willing to go that extra mile to ensure we get the holiday we are looking for. A special shout out to Christopher who even calls when we return to ensure all went well. Highly recommend, wouldn't go anywhere else.

May 20, 2026
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Reply from Hays Travel - Alloa

It is always a pleasure! Thank you - Christopher

Rated 5 out of 5 stars

We are very happy customers

As usual the staff in Hays Alloa are so helpful. Christopher managed to find exactly the style of holiday we wanted and a price we could afford. They don't push or cajole you and We always leave very happy customers.

May 21, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Was a pleasure to help - Christopher

Rated 5 out of 5 stars

Chris from Alloa always so helpful

Chris from Alloa always so helpful. Have booked 5 holidays with him. Always has time for you great customer service.

May 12, 2026
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Reply from Hays Travel - Alloa

Always a pleasure Sarah. Thanks-Chris.

Rated 5 out of 5 stars

Margo at Hays Travel Alloa.

As usual Margo was superb.Very efficient. She booked exactly what I wanted.Everyone in the Alloa branch is so helpful and lovely to talk to. They seem to have more time for their customers than a lot of shops. I wouldn’t go anywhere else to book my travel. So much better than trying to do it myself online.

May 19, 2026
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Reply from Hays Travel - Alloa

It's always a pleasure Moira. Thanks - Margo.

Rated 5 out of 5 stars

Knowledgeable and friendly staff

Margo very knowledgeable re cruises and was more than happy to look at options for us to get us what we wanted at a fab price. Margo, Marie and the staff are all super friendly and welcoming in the store too.

May 10, 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Was a pleasure to help - Margo

Rated 5 out of 5 stars

Hays Travel, excellent service.

The travel consultant (Jodie) from Hays Travel, Alloa, was excellent and extremely helpful. On our initial visit we explained where we wanted to visit, type of accomodation and standard we required along with time of year. Jodie researched our request and provided us with several options. This afforded us to carryout out reviews and read about the hotels and local area. We returned to Hays Travel and discussed our preferred options and booked the holiday. Perfect service and nothing was an issue. Two delighted customers.

May 9, 2026
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Reply from Hays Travel - Alloa

Always a pleasure to help you both! - Jodie

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