Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... See more
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See what reviewers are saying
As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.
Company replied
Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... See more
Company replied
This is the second visit to this travel agent as the last time they were so friendly and helpful. We spent a while booking two holidays and nothing was a problem. Explained everything and even went as... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37/39 High Street, FK10 1JF, Alloa, United Kingdom
- 01259212825
4.9
Excellent
591 reviews
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Reply from Hays Travel - Alloa
It was a pleasure getting you booked up! Thanks -Christopher
Great service
Great service, friendly staff. Catrina found exactly what we were looking for and we even had a cup of tea whilst browsing. Would thoroughly recommend Hays Travel.
May 24, 2025
Reply from Hays Travel - Alloa
It was a pleasure getting you booked up! Thanks - Catrina
Catrina in alloa was outstanding and…
Catrina in alloa was outstanding and got us a brilliant short break to Rome. Short notice and she pulled it out the bag x
May 31, 2025
Reply from Hays Travel - Alloa
It was a pleasure getting you booked! Thanks - Catrina
great service from christopher at the…
great service from christopher at the alloa branch
April 17, 2025
Reply from Hays Travel - Alloa
It was a pleasure once again getting you both booked - Christopher
Reply from Hays Travel - Alloa
Was a pleasure - Margo
Personal touch and knowledge of agent…
Personal touch and knowledge of agent was excellent. Christopher Hunter from Alloa Branch was our agent
April 4, 2025
Reply from Hays Travel - Alloa
Was a pleasure to help! - Chris
l felt that the person that served me…
l felt that the person that served me listened to what kind of holiday l wanted and the person was very patient with me
April 1, 2025
Reply from Hays Travel - Alloa
It was a pleasure to find your special birthday holiday for you. Thanks-Margo.
Excellent job done by Christopher
Excellent job done by Christopher. All information succinct & timely and allowed us to book the holiday quickly.
March 31, 2025
Reply from Hays Travel - Alloa
Thank you. It's always a pleasure to find what you are looking for. Thanks - Margo & Christopher.
Friendly caring staff nothing was too much for them
Friendly caring staff nothing was rushed and he gave us loads of information and answered all our queries.
March 15, 2025
Reply from Hays Travel - Alloa
It's always a pleasure to book your holiday. Thanks-Christopher.
Fuerteventura
Very helpful , and knew a lot about the resort we were going to, explained about transfers and the hotel.
March 6, 2025
Reply from Hays Travel - Alloa
It was a pleasure to book you. Thanks-Jodie.
courteous service
February 25, 2025
Reply from Hays Travel - Alloa
It was a pleasure to get you booked. Thanks - Christopher.
Great customer service and very helpful…
Great customer service and very helpful and friendly
February 25, 2025
Reply from Hays Travel - Alloa
Always a pleasure - Christopher
Lovely team in the Alloa office helping…
Lovely team in the Alloa office helping us book our holiday. She found our favourite hotel, very polite and professional.
February 25, 2025
Reply from Hays Travel - Alloa
Thank you again for your review - it is greatly appreciated
Warmest regards
Catrina
Great Local service
Great service as usual from Margo who is both professional and knowledgeable. Thank you Hays Alloa.
March 1, 2025
Reply from Hays Travel - Alloa
Thanks for your positive review, Mr Milligan
It is always a pleasure to help you get your holidays arranged
Warmest regards
Margo
Good service any time you go in ,
February 28, 2025
Reply from Hays Travel - Alloa
It's always a pleasure to find the right holiday for you. Thanks-Christopher.
Reply from Hays Travel - Alloa
It was a pleasure getting you booked up again! - Catrina
We were treated extremely well and…
We were treated extremely well and booked our cruise with Hays no bother .
February 15, 2025
Reply from Hays Travel - Alloa
It was a pleasure getting you booked - Christopher
Christopher was very polite and very…
Christopher was very polite and very helpful booking my flights and booking my seats.
January 30, 2025
Reply from Hays Travel - Alloa
Was a pleasure - Christopher
Margo gave us exactly what we asked…
Margo gave us exactly what we asked for. She spent time with us and got us extras, making the holiday booking fun.
January 31, 2025
Reply from Hays Travel - Alloa
Was a pleasure to help - Margo
Excellent customer service
Excellent customer service.
My son and I were unsure about booking our next holiday.we got very practical and informative advice about turkey . After our experience in 2019 in turkey I vowed I’d never go back . Catrina and her team put us at ease when we chose our hotel
January 13, 2025
Reply from Hays Travel - Alloa
It's always a pleasure to help you Nicola. Thanks-Catrina.
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