Hays Travel - Alnwick Reviews 

Excellent service from Sasha, she listened to what we were looking for and has booked everything to make our cruise special. All the staff are friendly and helpful, we wouldn't go anywhere else.

Claire in the Alnwick branch was very helpful, we will definitely be using Hays to book again.

Professional from start to finish, Ellie was fantastic. Sorting any issue's out without a problem.

We don't travel often and decided to go to Portugal we had chosen an area but just wanted some expert advice.
We sent an hour and 45 minutes with a lovely young girl named Ellie at our local branch in Alnwick. She spent a lot of time showing us various options and was very professional and helpful.

Ellie was more than helpful and as we needed assistance she organised everything perfectly.

Katie was very helpful and spent time,with attention to detail, organising our flights and insurance.

As soon as you walk in the door the staff are so friendly and always make you feel welcome,
Thy are very helpful and always try to find the answers to sny question that I have.

I am stepping out into the unknown and Rebecca was so helpful with an old man ! Really looking forward to making the trip

Very professional and informative

Nathan is just a natural with people, definitely the best person for your business, no hard sell will answer all questions takes time with you if your not understanding anything,explained everything for my holiday , he said just to pop anytime if I any questions about my holiday

Very customer friendly and a professional service. Many thanks

I met with Katie who was very professional helpful and polite. When booking our holiday we were met with a few options and didn’t know which one to choose. I left it that day and said I would talk to my husband about it and let her know our decision the following day.my husband and I went into the store to book it on the Saturday but she had to make the booking over the phone which was a lengthy process. We left it with her and she said she would ring me when it was all done which she did and so now I have my dream holiday to look forward to over Xmas and New Year. I am excited beyond words.

As lhave already said in the original reply,lwas very pleased with the attention and professionalism of the staff Alnwick when l was booking my holiday.

Efficient, friendly. helpful staff.

Very helfullthank you very much

The friendliness and knowledge of the staff was exceptional. No matter when I came into the office, the assistance was really positive. The guidance I received could not be replicated by booking on line.

From the minute I enquired with Nathan at Hays Travel Alnwick he was attentive and informative from the get go. Nathan found us a great variety of holidays showing me a good range of options for the budget we had in mind. Once we had chosen our holiday Nathan was excellent at showing us what was included in our package, full of knowledge and very helpful with any questions we had whilst booking.
The booking process was simple and easily done over the phone with an email confirmation in minutes.
Over all Nathan was very helpful, informative and knew exactly what we were looking for I’d definitely use Nathan for future bookings. Thank you!