Hays Travel - Amanda Mckeand Reviews 

234
TrustScore 5 out of 5

4.9

Personal Travel Consultant Amanda Mckeand, DG9 Stranraer, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have booked many holidays now with Amanda, It's quick and easy and always get a little dicount off the online prices, wont be too long before booking the next one....

Company replied

Rated 5 out of 5 stars

Amanda made booking our first family cruise easy. She is very knowledgeable and was able to answer any queries we had. She was also quick to respond to any queries I had.

Company replied

Rated 5 out of 5 stars

I basically had an idea of what we wanted, contacted Amanda and roughly gave her the bare bones and she magically had an itinerary in a day. Not just one option but two for us to choose. Thereafter... See more

Company replied

Rated 5 out of 5 stars

Our travel consultant Amanda makes booking a holiday a very relaxing experience. We tell her what we would like and she does all the hard work in getting us just that! We have book with Amanda for man... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Amanda Mckeand, DG9, Stranraer, United Kingdom

  • 01776507011

4.9

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(234)

115,333 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Cruise Booked!

Amanda made booking our first family cruise easy. She is very knowledgeable and was able to answer any queries we had.
She was also quick to respond to any queries I had.

July 18, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your lovely review. It was my pleasure to book your first family cruise. I'm delighted you found the process easy and that I was able to answer all of your questions. I hope you and your family have the most amazing time on board and create memories to treasure. Amanda :)

Rated 5 out of 5 stars

Outstanding communication from Amanda

Outstanding communication from Amanda . Seamless booking system

July 19, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your lovely review, Kate It was my pleasure to help with your booking. I'm delighted to hear you found the communication and booking process seamless Amanda :)

Rated 5 out of 5 stars

Have booked many times now

Have booked many holidays now with Amanda, It's quick and easy and always get a little dicount off the online prices, wont be too long before booking the next one....

July 25, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your continued support, Aneurun. It's always a pleasure helping you with your holidays,thank you for taking the time to leave such a lovely review.Amanda :)

Rated 5 out of 5 stars

Very helpful

Very helpful. Went above and beyond

July 19, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your lovely review, Jocelyn. It was my pleasure to help with your booking, and I'm delighted you felt I went above and beyond. Thank you for taking the time to share your experience. Amanda:)

Rated 5 out of 5 stars

From initial enquiry to booking…

From initial enquiry to booking confirmation any easy experience

July 10, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your lovely review, Alistair. It was my pleasure to help with your holiday, and I'm delighted you found everything from your initial enquiry through to booking confirmation an easy experience. Thank you for taking the time to share your feedback.Amanda:)

Rated 5 out of 5 stars

Amanda was fantastic in helping us…

Amanda was fantastic in helping us choose the perfect holiday.

July 9, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for choosing to book your amazing holiday with me and for your kind words and review I really appreciate it, Holiday countdown is on Amanda :)

Rated 5 out of 5 stars

great

very friendly does all for u takes away the stress

June 13, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you so much for your kind words I really appreciate it and thank you for booking another lovely holiday with me Amanda :)

Rated 5 out of 5 stars

Amanda is just the best to book a…

Amanda is just the best to book a holiday with, no matter where or when your looking for she’ll always find you an amazing deal

June 16, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your lovely review! 😊

It’s always a pleasure helping you plan your holidays, and I’m delighted you’re happy with the service. Thank you for your continued trust and support, it really does mean the world to me. Another lovely holiday to look forward to , Amanda :)

Rated 5 out of 5 stars

Excellent

Excellent, no complaints.Amanda was extremely helpful.

June 14, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you for your 5*review and kind words they mean a lot to me, thank you for choosing to booking your fab holiday with me, not long now counting down the days , Amanda :)

Rated 5 out of 5 stars

Great process

The whole booking was smooth and always offered alternatives

June 8, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for your kind words and 5* review I really appreciate it, and thank you for choosing to booking your family holiday with me, Amanda :)

Rated 5 out of 5 stars

brilliant from start to finish

Amanda was very easy to deal with and totally took out the stress involved searching for best deal. Would Highly Recommend

June 4, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your wonderful review, Craig.

I'm delighted to hear that I was able to take the stress out of finding the right holiday for you and help secure the best deal.

Thank you for your recommendation and for choosing me to help with your travel plans. I hope you have an amazing holiday Amanda :)

Rated 5 out of 5 stars

Amanda has given us exactly what we…

Amanda has given us exactly what we were looking for. She listens and delivers. Exceptional service

May 30, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you for your lovely review. 😊

I'm so pleased I was able to find exactly what you were looking for, I'm sure you will have a great time, thank you for choosing to book with me its much appreciated - Amanda :) ✈️

Rated 5 out of 5 stars

Amanda @ Hays Travel

Amanda is knowledgeable, helpful & searches for the best deal possible for your holiday keeping you up to speed all the way!
But most of all she is friendly with a great sense of humour which makes you feel at ease.

May 24, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much Stephen for taking the time to leave such a lovely review 😊

I really appreciate your kind words and I’m so pleased you felt well looked after throughout the booking process. I always want my clients to feel fully informed, supported and able to relax knowing everything is being taken care of ✨

And yes… a little bit of humour definitely helps along the way as well 🤣🚢

Thank you again for your continued support, it really does mean a lot 😊

Rated 5 out of 5 stars

Alan

The way Amanda kept us informed about the holiday

May 1, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for your lovely review and choosing to book your amazing holiday with me I truly appreciate it, I'm sure you will enjoy every moment Amanda:)

Rated 5 out of 5 stars

Amanda is amazing

Amanda is amazing. Always helpful and very knowledgable. Goes above and beyond for all your needs.

May 3, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your lovely review Jacqui 😊

It really means a lot to me. I’m so pleased I could help and make everything as easy as possible for you.

I always aim to go the extra mile for my clients, so it’s wonderful to hear that reflected in your experience. many thanks Amanda :)

Rated 5 out of 5 stars

Amanda was brilliant

Amanda was brilliant, listened to my requests and come through with exactly what we required. I always use Hays because the service is fantastic and they make it personal to you.

The booking process was so simple and easy and flawless.

April 29, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your lovely review, I really appreciate it 😊

I’m so pleased I was able to find exactly what you were looking for and make the process easy for you. I am sure you will have an amazing time :)

Rated 5 out of 5 stars

Fantastic service from Amanda !!

Our holiday was found booked and paid in the matter of a few hrs. Nothing was a bother and the knowing that's she's there to help with anything right up to our holiday date is great. Will definitely use Amanda again for our family holidays 😃

April 10, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for choosing to book your fabulous trip with me, for your kind words and 5* review it really does mean a lot to me, it will be amazing, Amanda :)

Rated 5 out of 5 stars

I love just choosing the holiday I want…

I love just choosing the holiday I want to go on and sending Amanda the place and date and all the rest is done, I can sit back and relax knowing all the details are dealt with, all I need to do is add the holiday to my countdown calendar and look forward to the sunshine

March 21, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your lovely review 😊

I’m so pleased you’re happy with the service – taking care of all the details and making everything as smooth as possible is exactly what I’m here for.Thanks again for trusting me with your holidays, it really does mean a lot ✈️☀️

Rated 5 out of 5 stars

As always very good and always get the…

As always very good and always get the holiday you want
Highly recommended

March 20, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for your kind words and 5* review I’m so pleased you’re happy with the service, Thanks again for trusting me with your holidays, it really does mean a lot!:)Amanda

Rated 5 out of 5 stars

Amanda is very helpful and…

Amanda is very helpful and knowledgeable about the river cruises.

March 27, 2026
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for your kind words and 5* review I really appreciate it, thank you for choosing to book your wonderful cruise with me kind regards Amanda

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look