Hays Travel - Amanda Mckeand Reviews 

237
TrustScore 5 out of 5

4.9

Personal Travel Consultant Amanda Mckeand, DG9 Stranraer, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As customers of Amanda for many years she knows exactly what we like on our holidays. We told her when we wanted to go and with a few hours she had six fabulous destinations for us to look at and choo... See more

Company replied

Rated 5 out of 5 stars

Amanda was absolutely fantastic and very patient with me as we arranged a special trip for my wife's birthday. Nothing was too much trouble and Amanda has guided me through every step of the process.

Company replied

Rated 5 out of 5 stars

I basically had an idea of what we wanted, contacted Amanda and roughly gave her the bare bones and she magically had an itinerary in a day. Not just one option but two for us to choose. Thereafter... See more

Company replied

Rated 5 out of 5 stars

Have booked many holidays now with Amanda, It's quick and easy and always get a little dicount off the online prices, wont be too long before booking the next one....

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Amanda Mckeand, DG9, Stranraer, United Kingdom

  • 01776507011

4.9

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(237)

117,661 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't have been more helpful.

Couldn't have been more helpful.
Very fast, efficient, helpful service.
Within minutes my trip was booked and confirmed completely hassle free.
Will definitely use them again

November 7, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for choosing to book your trip with me, the kind words and 5* review I really appreciate it, :) Amanda

Rated 5 out of 5 stars

Amanda your agent was amazing can't…

Amanda your agent was amazing can't rate her high enough will be using you again no doubt, outstanding member of your team thanks again .

December 15, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you for choosing to book your lovely holiday with me, for the kind words and 5* review I really appreciate it, Amanda :) not long to wait till your jetting off for a bit of luxury

Rated 5 out of 5 stars

I would definitely recommend Amanda…

I would definitely recommend Amanda Mckeand to my friends and family,she was amazing and a lovely lady..answered every Question I asked her as I've never been on a cruise before and would definitely book my next holiday with her.

December 3, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

It was so lovely to chat to you Jenny, thank you for booking your lovely cruise with me, for the 5 star review and kind words they really do mean so much:) Amanda x

Rated 5 out of 5 stars
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

it was my pleasure to book your first family holiday abroad, thank you for choosing to book with me and for the lovely review :) Amanda x

Rated 5 out of 5 stars

Amanda mckeand was amazing and was so…

Amanda mckeand was amazing and was so very helpful and really went and above and beyond to help me get my holiday booked m

November 22, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

lovely chatting with you, thank you for your kind words and 5 star review, it really means so much, I am sure you will have an amazing time:) thank you for booking with me Amanda

Rated 5 out of 5 stars

Very helpful booking girls trip to…

Very helpful booking girls trip to Prague

November 7, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for your kind words and 5* review I really appreciate it, thank you for booking your lovely girls trip to Prague, I am sure you will have a great time:) Amanda

Rated 5 out of 5 stars

Amanda

Amanda, our travel agent was informative and very helpful. Nothing was a bother to her.
Polite and listened to what we wanted.

October 31, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

lovely to chat to you, thank you for booking your lovely holiday with me, for the kind words and 5* review its very much appreciated :)Amanda

Rated 5 out of 5 stars

AnnGot what we wanted nothing was a…

Got what we wanted nothing was a problem Amanda very helpful

November 1, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

lovely chatting with you Ann, thank you for your 5* review and for booking your lovely holiday with me its much appreciated, Amanda :)x

Rated 5 out of 5 stars

It was so easy just made a phone call…

It was so easy just made a phone call with some details and it was all done for me. Amanda was great to deal with and nothing was a problem.

October 24, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for the kind words and 5* review it really means a lot, thank you for choosing to book your holiday with me its much appreciated Amanda :)

Rated 5 out of 5 stars

easy process & nothing was to much hassle

Amanda is just lovely & nothing was to much hassle
Great holiday at a fab price

October 17, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you for your kind words and 5* review they mean so much truely, it was lovely to chat to you, thank you for choosing to book your holiday with me its much appreciated, sure looks amazing, Amanda :)

Rated 5 out of 5 stars

Very friendly service had no bother in…Holiday

Very friendly service had no bother in finding me the Holiday I wanted .went All out getting the airport we wanted to fly out of . That's why we book with Hayes travel . Highly recommend them.

September 30, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for your kind words and 5* review, and for choosing to book your lovely holiday with me, much appreciated, Amanda:)

Rated 5 out of 5 stars

The personal touch from Amanda

The personal touch from Amanda, the correspondence and the fact that all my fears as a first time cruiser were laid to rest. I'm reassured that I can contact about anything at anytime and I will be satisfied with the service.

September 26, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for your 5* review and your kind words they mean so much to me, its been a pleasure to be part of your first cruise, so excited for you will be amazing , Amanda :)

Rated 5 out of 5 stars

Delighted with the Service

Amanda McKeand booked our holiday, she was fantastic gave us all the information that we requested, we initially changed our mind on our destination, Amanda was very patient and again provided all information and a few other options for our new destination. Nothing was a bother to Amanda.

September 13, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you for your 5* review and your kind words, they really do mean a lot, Thank you for choosing to book with me its much appreciated, not long to wait either, countdown is on Amanda x

Rated 5 out of 5 stars

Amanda was great as always

Amanda was great as always, always a big help and a pleasure to book with!

September 3, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you Blair for your kind words and 5* review they really mean a lot to me, thank you for booking another holiday with me much appreciated, Amanda

Rated 5 out of 5 stars

Amanda warm and friendly

Amanda listened and understood our holiday requests.
Kept us fully informed through booking process. Warm and friendly .

August 26, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

thank you for the 5* review and for booking your lovely holiday with me its much appreciated, it was great to chat to you both, holiday countdown is on , Amanda x

Rated 5 out of 5 stars

Amanda is amazing at her job and goes…

Amanda is amazing at her job and goes above and beyond to look for the best deals and answer any questions you have. This is my second holiday booked with Amanda and certainly won’t be the last.

August 10, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your 5* review and for booking another amazing holiday with me its much appreciated, wish I could come with you !! countdown is on , Amanda x

Rated 5 out of 5 stars

Excellent Experience

Booking experience was fab. Amanda was really helpful and nothing was a problem. Questions answered really quickly. Would absolutely recommend

July 26, 2023
Hays Travel - Amanda Mckeand logo

Reply from Hays Travel - Amanda Mckeand

Thank you so much for your kind review and for booking your amazing holiday with me its much appreciated, holiday countdown is now on ! Amanda x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look