As customers of Amanda for many years she knows exactly what we like on our holidays. We told her when we wanted to go and with a few hours she had six fabulous destinations for us to look at and choo... See more
Company replied
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As customers of Amanda for many years she knows exactly what we like on our holidays. We told her when we wanted to go and with a few hours she had six fabulous destinations for us to look at and choo... See more
Company replied
Amanda was absolutely fantastic and very patient with me as we arranged a special trip for my wife's birthday. Nothing was too much trouble and Amanda has guided me through every step of the process.
Company replied
I basically had an idea of what we wanted, contacted Amanda and roughly gave her the bare bones and she magically had an itinerary in a day. Not just one option but two for us to choose. Thereafter... See more
Company replied
Have booked many holidays now with Amanda, It's quick and easy and always get a little dicount off the online prices, wont be too long before booking the next one....
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Amanda Mckeand, DG9, Stranraer, United Kingdom
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Amanda is brilliant! Takes all your ideas and makes it happen.. Great deals and quick to respond have book 3 holidays within year fully recommend

Reply from Hays Travel - Amanda Mckeand
I recently booked a holiday with the help of Amanda, and she made the whole process so easy and stress-free. She was friendly, professional, and always quick to respond to any questions I had. Amanda handled all the details efficiently and kept me updated every step of the way, which gave me great confidence that everything is organised perfectly.
I really appreciate her excellent customer service and attention to detail. I’m now even more excited for my upcoming trip, knowing it’s all been arranged so smoothly. I would definitely recommend Amanda to anyone looking for a reliable and helpful travel agent.

Reply from Hays Travel - Amanda Mckeand
I wouldn’t go anywhere else I use Amanda all the time for my holidays she is amazing at her job

Reply from Hays Travel - Amanda Mckeand

Reply from Hays Travel - Amanda Mckeand

Reply from Hays Travel - Amanda Mckeand
Amanda really takes the stress away from booking your holiday. Every time I went back to her with another date or another request it was never any bother. Will definitely be booking through Amanda again for our next holiday

Reply from Hays Travel - Amanda Mckeand
Our Booking with Amanda was straightforward and the service was excellent. Replies were prompt and queries answered efficiently. Advice given and booking complete in no time at all!!! 🌞

Reply from Hays Travel - Amanda Mckeand
Amanda is very professional and helpful , we couldn’t decide on a hotel but nothing was a bother .

Reply from Hays Travel - Amanda Mckeand
Amanda was brilliant helping me find a holiday that met all my requirements and we will definitely be using her again for future holidays. Thank you Amanda!
The easiest holiday booking I’ve made, told Amanda what I was looking for and she produced a great holiday and nothing was any hassle, will definitely use again

Reply from Hays Travel - Amanda Mckeand
Excellent Amanda was very professional also knowledgeable friendly great experience

Reply from Hays Travel - Amanda Mckeand
I wanted a winter break with sunshine in October or November so got in touch with Amanda McKeand as she had planned my holiday in Iceland previously and that was amazing.
Amanda worked closely with me to plan my holiday in Los Christianos, Tennerife this winter so that I could feel that everything was well planned and what I required. It was so much easier than trying to put the package together yourself but you were included in all the decisions that were made. It met all of my needs and requirements of what I had asked for and really over and above what I could have planned. I can thoroughly recommend Amanda and would have given her a 5 star plus for her dedication and expertise.

Reply from Hays Travel - Amanda Mckeand
Amanda always makes booking our holiday easy.
She is a great consultant and I would highly recommend using Hays.

Reply from Hays Travel - Amanda Mckeand
Superb service, very efficient and knowledgeable will definitely use again thank you

Reply from Hays Travel - Amanda Mckeand
Amanda is very patient found us a great deal very happy

Reply from Hays Travel - Amanda Mckeand
Seamless informative and easy quick booking would highly recommend and book with again. We have always booked our own holidays however Amanda was recommended and can't fault and made it completely hassle free!

Reply from Hays Travel - Amanda Mckeand
This was the 2nd winter sun holiday I’ve booked with Amanda in 2 days . She is so helpful and found us our ideal holiday at a fantastic price . Highly recommend and will definitely use her for future holidays. ☀️

Reply from Hays Travel - Amanda Mckeand
First class advice and assistance from Amanda. Nothing was too much trouble.

Reply from Hays Travel - Amanda Mckeand
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