Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
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Sharon & the team have been very helpful in hotel selection & advice about flights, insurance, travel money etc. Given our experience so far we are already looking to book more trips with Hays next... See more
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The advisor was extremely helpful, she answered all my questions (and I had a few) she also gave me good advice and guidance. From enquiring about a holiday to the booking process I cannot fault.
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Friendly welcome as soon as I entered. Sharon asked pertinent questions about what I was looking for, and made suitable suggestions, plus alternatives. There was no pressure sales at all. Once my hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Flower Court Flower Lane, SP4 7JE, Amesbury, United Kingdom
- 01980 624422
4.9
Excellent
652 reviews
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Reply from Hays Travel - Amesbury
Thank you so much for this lovely review on the service received by Sharon! She's on annual leave at the moment, but we'll be sure to share this with her, on her return! :) - Jess
Holiday Experience - Personal Care & Attention
The personal care and attention that Jess gives when she is organizing our holidays is 2nd to none and she always remembers what we like. Even when things didn't pan out how they expect them too, she still managed to help put the holiday back on track.
June 25, 2025
Reply from Hays Travel - Amesbury
Thank you for the kind feedback! Pleasure in getting you booked again and we hope you have a wonderful time away - Team Amesbury
Sharon found us a great cruise
Sharon found us a great cruise
She was very helpful & patient with all our questions.
Very knowledgeable & gave us good advice.
She found us exactly what we were looking for.
Five Star +
June 24, 2025
Reply from Hays Travel - Amesbury
Thank you so much for the kind review, it was a pleasure in getting you booked and I'm so pleased we were able to find something that seem perfect and has new places to explore! We hope you have wonderful time..thanks again Sharon :)
Jessica did a fantastic job of booking…
Jessica did a fantastic job of booking my rental car and hotel! Considering my request was very last minute, she was able to accommodate my request professionally and quite quickly. There was no way I could have done it without her. She made the experience easy, and got me exactly what I needed for my visit to England from the US. Use Hays Travel... no regrets!!!
June 12, 2025
Reply from Hays Travel - Amesbury
Thank you so much for your amazing review! :D - Jess
Very good help and advice
Jess and Sharon where both very knowledgeable about where I wanted to go and was able to advise me, to help me make the booking. Jess was also very patient while I mulled thinks over to help pinpoint my exact location i wanted to go to.
May 31, 2025
Reply from Hays Travel - Amesbury
Thank you so much for your lovely review! It was an absolute pleasure - as always! :) - Jess
Reply from Hays Travel - Amesbury
Thank you very much for this great review! - Jess
Best holiday booking experience
The process for booking our cruise was so simple and effortless. Sharon guided us through all the options and ensured we had all the relevant information to make a decision appropriate for our trip. She was very knowledgeable on cruise management and we had no hesitation in booking our cruise on our first visit to Hays Travel.
May 24, 2025
Reply from Hays Travel - Amesbury
Thank you very much for this amazing review on the service you received from Sharon! We really appreciate the feedback + this has been passed on to Sharon! :D - Jess
My experience was amazingly…
My experience was amazingly good.Jessica handled my booking and me and my partner are very happy with the way she treated us,and made sure we have follow up emails.
May 30, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review. It was an absolute pleasure helping you book your holiday! :) - Jess
Hayes staff amesbury
Have used hayes for a few years now & i have always receive great service.& fabulous advice.
The girls are always so so friendly & helpful with hints & tips to help you get the best deals on your trip.
May 26, 2025
Reply from Hays Travel - Amesbury
Thankyou so much for the review - I hope you have a lovely time away and we are here if you have any questions Ellie :)
Described it better then what is it was…
Described it better then what is it was !
Defo not recommended here and defo not 4 star
May 16, 2025
Reply from Hays Travel - Amesbury
Thank you for taking the time to leave a review on your last minute holiday. We only ever use hotel descriptions on tour operator's websites. We're sorry to hear you didn't feel the accommodation met its 4* rating. If you wanted to discuss this further, please do not hesitate to contact us.
Sharon is very attentive helpful…
Sharon is very attentive helpful nothing is ever any trouble for her such an asset to your team
May 8, 2025
Reply from Hays Travel - Amesbury
Thank you so much for your kind feedback, always a pleasure getting you booked on your adventures!! hope we can get you on many more!!! ;) thank you again .. Sharon
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, we hope you have a wonderful holiday and we can welcome you back to book further trips. Thanks again for booking - Team Amesbury :)
Very friendly and helpful
Very friendly and helpful, nothing was too much bother. Found exactly what we asked for, booked with them that day as well. Ellie & Jess were super, great service .
May 11, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review on the service received! We're glad we were able to get your holiday sorted for you! :) - Jess
Exemplary customer service - Amesbury Wiltshire
Listening to our request. Exploring options and opportunities to provide us with the best possible holiday experience that fitted our limited budget. Attention to detail to negate any nasty surprises or extra expense.
May 3, 2025
Reply from Hays Travel - Amesbury
Thank you for the very kind feedback! always pleasure, whether its to book a holiday or to add on extras we do appreciate your loyalty! Thanks again ... Team Amesbury :)
Amazing. Would highly recommend
Jess was amazing once again. Quick and efficient service, ensuring all needs were met and gave appropriate advice.
Would highly recommend as all the staff are friendly, approachable and knowledgeable
April 27, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review! So glad we were able to help with another amazing holiday! :) - Jess
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback and are pleased you had a great experience in booking your trip with us, hopefully we can get
you book on more in the future. Team Amesbury :)
The trip went like clock work no…
The trip went like clock work no delays, good hotel, and good food.
April 17, 2025
Reply from Hays Travel - Amesbury
Thank you for this feedback. Really glad to hear you had a lovely time! Look forward to helping you again in the future :) - Jess
We are really pleased with the help we…
We are really pleased with the help we received yesterday to get our holiday
April 24, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this feedback! It was a pleasure helping you find your holiday! :) - Jess
Reply from Hays Travel - Amesbury
Thank you for leaving feedback, absolute pleasure to get you booked and again thank you for booking with us! Team Amesbury :)
Jess at the Amesbury Branch had been…
Jess at the Amesbury Branch had been very patient and helpful and spent a lot of time getting us the best deal for a trip to Australia at the end of 2025.
April 17, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this feedback! It was an absolute pleasure helping you organise this! :D - Jess
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