Hays Travel - Amesbury Reviews 

622
TrustScore 5 out of 5

4.9

Flower Court Flower Lane, SP4 7JE Amesbury, GB


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Rated 5 out of 5 stars

The young lady greeted us with a welcome smile and enthusiasm. She listened to what we wanted, she searched and gave us choices of various budgets and timings. We felt very comfortable dealing with h... See more

Company replied

Rated 5 out of 5 stars

Professional and friendly service from Jess at the Hays Amesbury office. Makes booking a holiday a breeze! One booked and looking at another one now!

Company replied

Rated 5 out of 5 stars

Ellie at Hays Travel Amesbury, went above and beyond to put together a package for me, even though I had some tricky demands. Thoroughly recommend.

Company replied

Rated 5 out of 5 stars

I cannot praise Hays travel in Amesbury any higher. Sharon particularly goes above and beyond to find what we ask for. Also when the trouble in the Middle East happened and our trip to the Maldives... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Flower Court Flower Lane, SP4 7JE, Amesbury, United Kingdom

  • 01980 624422

4.9

Excellent

TrustScore 5 out of 5

622 reviews

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4.9

All reviews

(622)

121,292 reviews in the last 12 months

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Rated 5 out of 5 stars

A top rate experience. The young lady greeted us with a…

The young lady greeted us with a welcome smile and enthusiasm. She
listened to what we wanted, she searched and gave us choices of various budgets and timings. We felt very comfortable dealing with her, nothing was too much trouble. We were in there nearly three hours booking a hotel, flights, transfers, excursions, money cards and insurance, therefore she worked through lunch time without a murmur of dissatisfaction. Very professional and knowledgeable. The after sale service of the continued admin and booking in sounds amazing. We don’t do this kind of thing very often so knowing everything has been taken care off and we don’t need to worry about anything, has taken away so much stress already, we will definitely go back to book any more adventures that we would be fortunate enough to have. The shop was clean and tidy, the other member of staff was also very friendly and welcoming. A top rate experience.

July 12, 2026
Hays Travel - Amesbury logo

Reply from Hays Travel - Amesbury

This review has made my day! Thank you so much for the really kind feedback. It was a pleasure helping you book such a special trip! As well as helping you with all other elements too. :) We'll see you soon! - Jess

Rated 5 out of 5 stars

Professional and friendly service every time

Professional and friendly service from Jess at the Hays Amesbury office. Makes booking a holiday a breeze! One booked and looking at another one now!

July 12, 2026
Hays Travel - Amesbury logo

Reply from Hays Travel - Amesbury

Thank you so much for this lovely review! Always a pleasure to help you organise your cruises! :) Speak soon!! - Jess

Rated 5 out of 5 stars

Sharon Goodship

Sharon Goodship - professional, diligent, calm, understanding and ABSOLUTELY no pressure on us!

July 12, 2026
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Reply from Hays Travel - Amesbury

Thank you so much for your kind feedback, it was such a pleasure in getting you booked! it will be an amazing trip-Im sure :) thank yo so much for booking with me and hope to get you both booked again on future adventures. Sharon :)

Rated 5 out of 5 stars

Hays Travel Amesbury - excellent

Ellie at Hays Travel Amesbury, went above and beyond to put together a package for me, even though I had some tricky demands.
Thoroughly recommend.

July 10, 2026
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Reply from Hays Travel - Amesbury

Thank you so much for the kind review :) I hope you have an amazing time on your cruise and look forward to hearing all about it - Ellie :)

Rated 5 out of 5 stars

Sharon at the Amsbury travel bends over…

Sharon at the Amsbury travel bends over backwards to get you the holiday of your choice .

July 8, 2026
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Reply from Hays Travel - Amesbury

Thank you for your leaving you kind feedback! absolute pleasure as always in getting you booked on your fab adventures, we really appreciate it :) we hope you have the best time - Team Amesbury

Rated 5 out of 5 stars

Booking with Amesbury branch

Booked our holiday with Jess at the Amesbury branch the service from start to finish & the booking process was straightforward & met our expectations we put our requirements, budget to fit our needs Jess made the booking which was quick & easy she was very knowledgeable of the area we are going which will be our first time in Turkey we are very much looking forward to our holiday.

July 1, 2026
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Reply from Hays Travel - Amesbury

Thank you so much for this really kind review! It was a pleasure helping you secure your next holiday - a lovely holiday to look forward to! :) - Jess

Rated 5 out of 5 stars

Simple and professional …

The staff members desire to make sure all our needs were her priority. And she did.

June 28, 2026
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Reply from Hays Travel - Amesbury

Thank you for taking time to leave feedback, we hope you have a wonderful time away and thank you again for booking with us. Team Amesbury :)

Rated 5 out of 5 stars

Staff very helpful ,spent time finding…

Staff very helpful ,spent time finding a great holiday with good price and did the paper work for us, also made sure we had the app.

July 2, 2026
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Reply from Hays Travel - Amesbury

Thank you very much for this lovely review. It was a pleasure helping you book your holiday! :) - Jess

Rated 5 out of 5 stars

I cannot praise Hays travel in Amesbury…

I cannot praise Hays travel in Amesbury any higher.
Sharon particularly goes above and beyond to find what we ask for. Also when the trouble in the Middle East happened and our trip to the Maldives got cancelled she ensured we got every penny back.
I do not go anywhere else to book my holiday and never will. Hays all the way ✈️

June 30, 2026
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Reply from Hays Travel - Amesbury

Thank you very much for this great review on Sharon + Team Amesbury's service! Sharon is out of the office at the moment, but we'll be sure to pass this on, on her return! :D - Jess

Rated 5 out of 5 stars

Jess sent a ove n beyond getting our…

Jess went above n beyond getting our cruise how we wanted we r doing pleased with her

June 20, 2026
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Reply from Hays Travel - Amesbury

Thank you so much for this really lovely review! It was a pleasure helping you get your cruise booked! :) - Jess

Rated 5 out of 5 stars

Sharon is always brilliant

Sharon is always brilliant. She is informative , knowledgeable and very professional in her approach. She makes us feel that she is giving a very personal service.

June 18, 2026
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Reply from Hays Travel - Amesbury

Thank you for taking time to leave the kind feedback, always a pleasure in getting you booked, and what a special holiday we have confirmed this time ;) we hope you have the best time - Team Amesbury :)

Rated 5 out of 5 stars

Jess was Great!

Jess, the consultant, was excellent. Her ability to understand our requirements was spot on, which made for a very easy decision. She has kept in touch throughout the process and , as with previous dealing with Hays Travel at Amesbury, all was handled in a friendly but professional manner.

June 18, 2026
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Reply from Hays Travel - Amesbury

Thank you so much for this really lovely review! It was a pleasure helping you secure what should be an amazing holiday! It's always a pleasure for us when you get in touch for your holiday plans! :) - Jess

Rated 5 out of 5 stars

The Staff in Amesbury are beyond…

The Staff in Amesbury are beyond excellent. They help you every step of the way and try to give you everything you want and need for a holiday.

June 18, 2026
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Reply from Hays Travel - Amesbury

Thank you so much for this review on Sharon's service + also Team Amesbury! Sharon's out of the office today, but I'll be sure to pass this on, on her return! :) - Jess

Rated 5 out of 5 stars

Booking a holiday to Crete.

Great service as always from Hays Travel, Amesbury.
The staff are always extremely helpful and friendly, nothing is too much trouble for them.

June 14, 2026
Hays Travel - Amesbury logo

Reply from Hays Travel - Amesbury

Thank you very much for your kind review - Always a pleasure getting you booked - Ellie :)

Rated 5 out of 5 stars

Attentive

Attentive, knowledgeable and efficient staff made the whole booking experience almost part of the holiday itself!

June 10, 2026
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Reply from Hays Travel - Amesbury

Thank you so much for this really kind review! It was an absolute pleasure helping you organise this incredible holiday :) - Jess

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