Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
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Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
Company replied
Sharon & the team have been very helpful in hotel selection & advice about flights, insurance, travel money etc. Given our experience so far we are already looking to book more trips with Hays next... See more
Company replied
The advisor was extremely helpful, she answered all my questions (and I had a few) she also gave me good advice and guidance. From enquiring about a holiday to the booking process I cannot fault.
Company replied
Friendly welcome as soon as I entered. Sharon asked pertinent questions about what I was looking for, and made suitable suggestions, plus alternatives. There was no pressure sales at all. Once my hol... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Flower Court Flower Lane, SP4 7JE, Amesbury, United Kingdom
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Always good personal attention from Sharon. Having someone who knows your requirements makes the process of booking very straightforward.

Reply from Hays Travel - Amesbury
Very friendly staff they were helpful and knowledgeable.

Reply from Hays Travel - Amesbury
Had a great experience booking our cruise for 2028- Jess was very knowledgeable , understood our needs and very helpful. Would book again .

Reply from Hays Travel - Amesbury
Sharon at Hays Travel in Amesbury always goes above and beyond when dealing with My Partner and I. She Helps so much in every decision We make, and I can’t recommend Her and the rest of The Staff Highly enough. Always 5 Star Service.

Reply from Hays Travel - Amesbury
It’s always excellent service from the ladies, I wouldn’t go any where else

Reply from Hays Travel - Amesbury
Jess, a very knowledgable travel agent, able to deliver multiple requirements well, every time they are requested.

Reply from Hays Travel - Amesbury
Really personal experience where I was not overwhelmed with offers and ideas, all my needs were listened to!!
Sharon was outstanding in her approach to really understanding what i needed without fuss.
Streamlined the in store time and made everything easy.

Reply from Hays Travel - Amesbury
When my wife and I called into Hays Travel in Amesbury hoping for some advice on booking a coach holiday later in the year we were looked after by Ellie.She was extremely helpful and found us a wonderful holiday in Cornwall for September which we are so looking forward to. She has said she will get us brochures for the new season of coach holidays for next year, so we will be visiting Ellie at Hays Travel in Amesbury again soon.

Reply from Hays Travel - Amesbury
Staff always friendly and willing to advise and help with any questions we have.

Reply from Hays Travel - Amesbury
Brilliant staff really friendly and very helpful

Reply from Hays Travel - Amesbury
As always very helpful and meets all expectations. Thank you

Reply from Hays Travel - Amesbury
Personel touch. Nothing too much trouble. Remembering my name as i walked in

Reply from Hays Travel - Amesbury
Our Consultant was very pleasant and very very helpful.

Reply from Hays Travel - Amesbury
Usual excellent service and expertise received from Jess in Amesbury branch.

Reply from Hays Travel - Amesbury
Amazing service by Jess at hays travel amesbury.

Reply from Hays Travel - Amesbury
Always a lovely warm welcome and the staff are very helpful.

Reply from Hays Travel - Amesbury
Due to personal circumstances I was unable to go on the cruise I booked for November of this year, I explained my predicament to both Eleanor ( Ellie) and Jessica, and they managed to both transfer my deposit and re-booked another Cruise, there professionalism empathy, and dedication to sorting this out was outstanding, I have sent an email to them thanking them for thier assistance.
I would be grateful if you could convey this to them , as you have two very good ambassadors within your fold .
Kindest Regards Steve Darlington

Reply from Hays Travel - Amesbury
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