Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
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Sharon & the team have been very helpful in hotel selection & advice about flights, insurance, travel money etc. Given our experience so far we are already looking to book more trips with Hays next... See more
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The advisor was extremely helpful, she answered all my questions (and I had a few) she also gave me good advice and guidance. From enquiring about a holiday to the booking process I cannot fault.
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Friendly welcome as soon as I entered. Sharon asked pertinent questions about what I was looking for, and made suitable suggestions, plus alternatives. There was no pressure sales at all. Once my hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Flower Court Flower Lane, SP4 7JE, Amesbury, United Kingdom
- 01980 624422
4.9
Excellent
651 reviews
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Superb Hays Ambassidors
Due to personal circumstances I was unable to go on the cruise I booked for November of this year, I explained my predicament to both Eleanor ( Ellie) and Jessica, and they managed to both transfer my deposit and re-booked another Cruise, there professionalism empathy, and dedication to sorting this out was outstanding, I have sent an email to them thanking them for thier assistance.
I would be grateful if you could convey this to them , as you have two very good ambassadors within your fold .
Kindest Regards Steve Darlington
March 28, 2026
Reply from Hays Travel - Amesbury
Thank you very much for this really kind + detailed review! We're glad we were able to help get this sorted for you. + yes, the email did come through to us - thank you very much! It means a lot. :) We all look forward to seeing you soon! - Jess
Reply from Hays Travel - Amesbury
Thank you very much for this lovely feedback! :) - Team Amesbury
The two ladies in the Amesbury branch…
The two ladies in the Amesbury branch are very friendly and helpful. No question too small was unanswered. Talked us thought everything.
March 21, 2026
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, always a pleasure, we hope you have an amazing time - its look a fantastic trip to celebrate your anniversary! Thanks again for booking with us - Team Amesbury :)
Excellent
Very good service I shall definitely be using them again for my flights and holidays
March 12, 2026
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, a pleasure in getting you book on you travels - we hope you have the best time away and look forward to seeing you again - Team Amesbury :)
Professional and Personable Service
I have consistently received a professional and personable service from the Amesbury branch, particularly from Jessica. Nothing is ever too much trouble, and she always handles my queries promptly and efficiently.
March 18, 2026
Reply from Hays Travel - Amesbury
Thank you so much for this review! It was a pleasure chatting to you + helping you again! :) - Jess
Reply from Hays Travel - Amesbury
Thank you so much for this great review! :) - Jess
Ellie found me suitable flights whilst…
Ellie found me suitable flights whilst keeping the costs as low as possible
February 28, 2026
Reply from Hays Travel - Amesbury
Thank you for your kind feedback, we are pleased we were able to help - and we hope you have a great trip. Again, thank you for booking with us - Team Amesbury :)
Always do their very best to help and…
Always do their very best to help and get you the holiday you need.. very much recommend
February 27, 2026
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, absolute pleasure always in getting you on your adventures - Thanks again for booking - Team Amesbury :)
Reply from Hays Travel - Amesbury
We appreciate your kind words! We're so happy you found our service knowledgeable, efficient, and delivered with a smile :)
Amesbury, Hays Travel
Travel booking
The process was simple and straightforward and easy to follow and didn't take an excessive amount of time.
March 3, 2026
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback and Thank you agian for booking with us - Team Amesbury
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, we hope you have wonderful time on your next holiday and hope we can get you away again in the future - Team Amesbury
Friendly and efficient service.
March 3, 2026
Reply from Hays Travel - Amesbury
Thank you so much for taking time to leave feedback and booking with us. We hope you have a wonderful time away and you will come back in to see us soon for another adventures - Team Amesbury :)
Reply from Hays Travel - Amesbury
Thank you so much for taking time to leave feedback, pleasure in getting you booked on your forthcoming holiday we hope you have the best time. Thanks again for booking with me - Sharon :)
The customer service assistant are…
The customer service assistant are great and very helpful .Ellie has been patient and supportive in my choices
February 28, 2026
Reply from Hays Travel - Amesbury
We appreciate you taking the time to share your experience. We're so happy to hear that Ellie was helpful and supportive in your choices.
Amesbury, Hays Travel
Reply from Hays Travel - Amesbury
Thank you so much for your kind words - and thank you for your custom, we hope to see you again - Team Amesbury :)
Always book with Hays
Always book with Hays, the service is always good, staff very friendly & helpful, they have such good knowledge, can’t always decide where to go on holiday & they always come with some good choices.
February 10, 2026
Reply from Hays Travel - Amesbury
Thank you for your kind review, and thank you for booking with us again, we do hope you have a wonderful holiday- it does look amazing!! Team Amesbury :)
Evie was very helpful to organise our…
Evie was very helpful to organise our holiday
February 15, 2026
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback - and we are pleased to see that Ellie was able to help in getting you booked onto your forthcoming holiday. Team Amesbury :)
Excellent customer service - thankyou Jessica
Called in on the off chance that Hays Travel might be able to help us arrange a trip on the Glacier Express and they came up trumps. Jessica listened carefully to what we were looking for and knew exactly who to contact to make it happen. She then made sure our requirements were met. First class service from start to finish.
February 12, 2026
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review! It was a pleasure helping you get this amazing trip organised. :) - Jess
Friendly and knowledgeable.
I have been well supported to book the right holiday - many times. Jess, Sharon and Ellie are friendly and knowledgeable. They are always happy to answer my questions (I ask a lot!) and add things to my holiday like flight upgrades when my budget improves.
They also have a good supply of brochures to enable me to look for my next holiday.
February 7, 2026
Unprompted review
Reply from Hays Travel - Amesbury
Thank you so much for leaving such a lovely review about your experiences here + service received from Team Amesbury! We look forward to seeing you again soon! :) - Jess
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review! :) - Jess
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