Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
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Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
Company replied
Sharon & the team have been very helpful in hotel selection & advice about flights, insurance, travel money etc. Given our experience so far we are already looking to book more trips with Hays next... See more
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The advisor was extremely helpful, she answered all my questions (and I had a few) she also gave me good advice and guidance. From enquiring about a holiday to the booking process I cannot fault.
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Friendly welcome as soon as I entered. Sharon asked pertinent questions about what I was looking for, and made suitable suggestions, plus alternatives. There was no pressure sales at all. Once my hol... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Flower Court Flower Lane, SP4 7JE, Amesbury, United Kingdom
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Ellie was helpful and patient, working with me to get the holiday package I was after.

Reply from Hays Travel - Amesbury
Jess was very patient and helpful and found exactly what I was looking for.

Reply from Hays Travel - Amesbury
Very knowledgeable and friendly staff, they are able to give clear explanation of our holiday destinations, accommodation and travel options and support us through all booking enquiries. We come back time and time again.

Reply from Hays Travel - Amesbury
Jess found us a great cruise at a favourable price.

Reply from Hays Travel - Amesbury
Jess was incredibly helpful! We couldn't have asked for a better experience.

Reply from Hays Travel - Amesbury
The young lady greeted us with a welcome smile and enthusiasm. She
listened to what we wanted, she searched and gave us choices of various budgets and timings. We felt very comfortable dealing with her, nothing was too much trouble. We were in there nearly three hours booking a hotel, flights, transfers, excursions, money cards and insurance, therefore she worked through lunch time without a murmur of dissatisfaction. Very professional and knowledgeable. The after sale service of the continued admin and booking in sounds amazing. We don’t do this kind of thing very often so knowing everything has been taken care off and we don’t need to worry about anything, has taken away so much stress already, we will definitely go back to book any more adventures that we would be fortunate enough to have. The shop was clean and tidy, the other member of staff was also very friendly and welcoming. A top rate experience.

Reply from Hays Travel - Amesbury
Professional and friendly service from Jess at the Hays Amesbury office. Makes booking a holiday a breeze! One booked and looking at another one now!

Reply from Hays Travel - Amesbury
Sharon Goodship - professional, diligent, calm, understanding and ABSOLUTELY no pressure on us!

Reply from Hays Travel - Amesbury
Ellie at Hays Travel Amesbury, went above and beyond to put together a package for me, even though I had some tricky demands.
Thoroughly recommend.

Reply from Hays Travel - Amesbury
Sharon at the Amsbury travel bends over backwards to get you the holiday of your choice .

Reply from Hays Travel - Amesbury
Booked our holiday with Jess at the Amesbury branch the service from start to finish & the booking process was straightforward & met our expectations we put our requirements, budget to fit our needs Jess made the booking which was quick & easy she was very knowledgeable of the area we are going which will be our first time in Turkey we are very much looking forward to our holiday.

Reply from Hays Travel - Amesbury
The staff members desire to make sure all our needs were her priority. And she did.

Reply from Hays Travel - Amesbury
Staff very helpful ,spent time finding a great holiday with good price and did the paper work for us, also made sure we had the app.

Reply from Hays Travel - Amesbury
Ellie Sharon and Jess have been so helpful they always provide excellent customer service

Reply from Hays Travel - Amesbury
I cannot praise Hays travel in Amesbury any higher.
Sharon particularly goes above and beyond to find what we ask for. Also when the trouble in the Middle East happened and our trip to the Maldives got cancelled she ensured we got every penny back.
I do not go anywhere else to book my holiday and never will. Hays all the way ✈️

Reply from Hays Travel - Amesbury
Jess went above n beyond getting our cruise how we wanted we r doing pleased with her

Reply from Hays Travel - Amesbury
Really looking forward to my night away in Milton Keynes!!! Thanks Jess + Hays Amesbury for helping organise! ;)

Reply from Hays Travel - Amesbury
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