Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
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Sharon & the team have been very helpful in hotel selection & advice about flights, insurance, travel money etc. Given our experience so far we are already looking to book more trips with Hays next... See more
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The advisor was extremely helpful, she answered all my questions (and I had a few) she also gave me good advice and guidance. From enquiring about a holiday to the booking process I cannot fault.
Company replied
Friendly welcome as soon as I entered. Sharon asked pertinent questions about what I was looking for, and made suitable suggestions, plus alternatives. There was no pressure sales at all. Once my hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Flower Court Flower Lane, SP4 7JE, Amesbury, United Kingdom
- 01980 624422
4.9
Excellent
652 reviews
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Sharon at Amesbury branch was very…
Sharon at Amesbury branch was very knowledgeable and efficient. A very pleasant lady to deal with
August 20, 2025
Reply from Hays Travel - Amesbury
Thank you so much for leaving such a kind review, a pleasure in helping you get booked and we hope you have a wonderful time and hope to see you again in the future - Team Amesbury :)
Sharon at Hays in Amesbury is very…
Sharon at Hays in Amesbury is very efficient and knowledgeable...
August 20, 2025
Reply from Hays Travel - Amesbury
Thank you so much for your kind review, pleasure in getting you booked for your New Year Celebration and Travels - Sharon :)
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review! - Jess
Reply from Hays Travel - Amesbury
Thank you so much for this great feedback on Sharon's service! I'll be sure to pass this on, when she's back in the office Monday! :D - Jess
No fuss and an excellent service.
August 2, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this feedback :) - Jess
Good timely service
Friendly staff who are happy to explain and explore ideas for holidays (and components like flights, etc) with you.
Quick turn around on the quote, followed up with an email copy to think on. Even found me a great deal on the cruise stateroom.
August 6, 2025
Reply from Hays Travel - Amesbury
Thank you so much for your fantastic review! Always a pleasure :) - Jess
The patient and caring staff made my…
The patient and caring staff made my experience great. I am elderly and I find it difficult to understand electronic payments, etc. The help given was
first class.
August 1, 2025
Reply from Hays Travel - Amesbury
Thank you for your kind review, it was lovely to help out in all your travel needs. We hope to see you again soon - Team Amesbury :)
Reply from Hays Travel - Amesbury
Thank you for this great review on Ellie's service! We'll pass this on to her when she's back in the office!! :) - Jess
5 star treatment from the excellent…
5 star treatment from the excellent staff at Hays Travel
July 27, 2025
Reply from Hays Travel - Amesbury
Thank you very much for your review and hope you have an amazing cruise. I will pass these kind words on - Hays Travel Amesbury
Jessica was brilliant knew her job and…
Jessica was brilliant knew her job and was excellent with explaining everything
August 3, 2025
Reply from Hays Travel - Amesbury
Thank you so much for leaving this kind review, I will pass this on Jessica - Hays Travel Amesbury :)
Hadn’t booked with a travel agent for…
Hadn’t booked with a travel agent for years. Hays were fabulous helpful they did everything for us
July 30, 2025
Reply from Hays Travel - Amesbury
Thank you for your review, It was our pleasure - I will be sure to pass this on to Ellie :)
The staff (Ellie) highly professional…
The staff (Ellie) highly professional and had the added pressure of Salisbury branch not opened - saw everybody and provided a first class service
July 27, 2025
Reply from Hays Travel - Amesbury
Thank you so much for your review, I hope you have an amazing holiday - Ellie :)
Very professional staff
Ellie was very helpful and professional. She made booking our cruise an enjoyable experience.
July 27, 2025
Reply from Hays Travel - Amesbury
Thankyou so much for review and I hope you have an amazing time :) - Ellie
Helpful friendly and sorted out what we…
Helpful friendly and sorted out what we needed
July 25, 2025
Reply from Hays Travel - Amesbury
Thank you for this great review! :D - Jess
Customer service The lady I dealt with was amazing saved…
The lady I dealt with was amazing saved me money talked me through everything. Said I could have paper docs which I wanted. V polite nothing too much trouble
July 14, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review! So glad we were able to secure your holiday + at such a great price too :D - Jess
Jess was very personable and helpful
Jess was very personable and helpful, able to navigate the Cunard website easily, and helped me make a decision regarding cabin location and whether to potentially accept an upgrade if offered it.
July 9, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review! So glad I was able to help you secure your next cruise! & not too long to wait until you go either!! :) - Jess
Last minute holiday.
My friend and I didn't know where we wanted to go, as it was short notice.
Jess was very helpful as always.
July 12, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review! So glad we were able to find you both something that fit the bill! + not long to go either! See you soon :) - Jess
Jess was excellent in finding the…
Jess was excellent in finding the perfect holiday for us
July 9, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this review! It was an absolute pleasure + I am so glad we were able to secure you a cabin on the cruise you wanted! :) - Jess
The staff are really friendly……but it’s…
The staff are really friendly……but it’s a long drawn out process when it comes to money exchange……will recommend the post office
June 26, 2025
Reply from Hays Travel - Amesbury
Thank you for taking the time to leave a review and glad you found us to be friendly! We're sorry to learn you felt it was a long process when it came to sorting your currency exchange out through us. Our Foreign Exchange Consultant is still very new to our team and is still currently in training, following a career change. Their mentor from Head Office was also in at the time you saw us, overseeing and offering guidance and advice throughout any customer interactions and transactions. This can definitely slow the process down compared to what customers would usually experience. However, this should be a temporary/short-term situation we find ourselves in, as our new starter is participating in very regular training and is definitely proving to be learning and adapting quickly! We do check our exchange rates regularly against our local competitor, to ensure we're offering our customers a great deal! We hope you will consider us again in future for your currency. :) - Jess
Ellie was very helpful
Ellie was very helpful, knowledgeable and friendly making the whole experience easy and stress free
July 1, 2025
Reply from Hays Travel - Amesbury
No worries at all - It was a pleasure to book your holiday :)
You know where I am if you need anything :)
Ellie
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