Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
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Sharon & the team have been very helpful in hotel selection & advice about flights, insurance, travel money etc. Given our experience so far we are already looking to book more trips with Hays next... See more
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The advisor was extremely helpful, she answered all my questions (and I had a few) she also gave me good advice and guidance. From enquiring about a holiday to the booking process I cannot fault.
Company replied
Friendly welcome as soon as I entered. Sharon asked pertinent questions about what I was looking for, and made suitable suggestions, plus alternatives. There was no pressure sales at all. Once my hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Flower Court Flower Lane, SP4 7JE, Amesbury, United Kingdom
- 01980 624422
4.9
Excellent
652 reviews
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Jessica was most helpful friendly and…
Jessica was most helpful friendly and efficient
October 24, 2025
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback and the you were happy with the service you received from Jess, thank you for booking with us - Team Amesbury :)
Fantastic personal service from Jess
Fantastic personal service from Jess. Could not have asked for more. Thank you so much!
October 22, 2025
Reply from Hays Travel - Amesbury
Thank you very much for this kind review! It was a pleasure chatting + helping you get your holidays booked! I hope we can continue being of help for many more of your adventures in the future! :) - Jess
Reply from Hays Travel - Amesbury
No worries at all, Its always a pleasure :) - Ellie
Great booking experience!
Great booking experience!! Booked our trip with Sharon who was very helpful,knowledgeable and patient with the barrage of questions I had. Got everything booked that we needed on the day and she gave us lots of info to take away to decide on what day trips we wanted to book at a later date. A brilliant, friendly service which I would 100% recommend.
October 12, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this fantastic review on Sharon's service you received! Sharon's out of the office at the moment, but we'll be sure to pass this on to her, on her return soon!! :D - Jess
Jess so helpful
Jess was so helpful finding our cruise and fulfilling our requirements she is a credit to Amesbury branch
October 16, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review! Always a pleasure seeing you + helping you both with your holidays. :) - Jess
Efficiency ease of booking.
October 3, 2025
Reply from Hays Travel - Amesbury
Thank you for leaving feedback, and for booking with us, we hope you have a wonderful holiday and we hope you book again with us soon - Team Amesbury :)
Jess is always so helpful nothing to…
Jess is always so helpful nothing to much trouble just a pleasant experience each time I go
October 5, 2025
Reply from Hays Travel - Amesbury
Thank you for leaving feedback, always a pleasure in helping getting you booked on your adventures. Thanks again for booking with us - Team Amesbury
Local branch with friendly Staff…
Local branch with friendly knowledgeable staff, offering competitive prices for our holiday.
October 11, 2025
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, always a pleasure in getting you booked on your holidays - we hope you have a wonderful time away and we see you again soon - Team Amesbury :)
Very helpful and informative
Very helpful and informative
Everything done for us without any issues or stress
September 27, 2025
Reply from Hays Travel - Amesbury
Thank you for the kind review - You know where we are if need us :)
We always go to Hays Travel to book our…
We always go to Hays Travel to book our holidays. We especially see Sharon in the Amesbury shop. She always knows exactly what we want and always finds us a really good offer. She's a credit to the company
September 30, 2025
Reply from Hays Travel - Amesbury
Thank you so much for taking time to leave feedback, always a pleasure in getting you booked on all your travels and hope to keep doing so in the future! Sharon :)
Very helpful assistants and friendly
Very helpful assistants and friendly. Sorted out everything we wanted. Brilliant service would highly recommend.
September 28, 2025
Reply from Hays Travel - Amesbury
Thank you for taking the time to leave us a review - It was a pleasure getting your family holiday sorted! Have an amazing time :) - Ellie
SHARON WENT THROUGH ALL OUR
SHARON WENT THROUGH ALL OUR. NEEDS AND WE ARE EXTREMELY EXCITED TO GO ON OUR FIRST CRUISE IN APRIL,
THANK YOU SHARON
September 17, 2025
Reply from Hays Travel - Amesbury
Thank you so much for leaving such kind feedback, it was such a pleasure in getting you booked and Im sure you will have a wonderful time. Hopefully we will book you again in the future! Thanks again for booking with me ..Sharon :)
Always a pleasure to book our holiday…
Always a pleasure to book our holiday with Hays Travel, the staff are knowledgeable and helpful picking your next summer destination with recommendations as most have been to most of the destinations so can give first hand advice.
September 17, 2025
Reply from Hays Travel - Amesbury
Thanks for taking time to leave feedback, always a pleasure in getting you booked and I'm sure you will have a wonderful time. Thanks again for booking with me Sharon :)
Exceptional Service at Amesbury, Wiltshire Branch
I wanted to share our wonderful experience at the Amesbury, Wiltshire branch. From the moment we walked in, we were warmly welcomed, and Jess made us feel at ease with her approachable and friendly demeanor.
Jess demonstrated an impressive knowledge of various cruise providers, ships, and destinations, taking the time to listen to our specific requirements. She also provided valuable advice regarding cabin positions, clearly outlining the advantages and disadvantages of each option.
Her efficiency ensured that we captured all the relevant information in one visit, eliminating the need for multiple returns. We truly appreciated her dedication to customer service.
Thank you, Jess, for making our planning experience smooth and enjoyable!
September 12, 2025
Unprompted review
Reply from Hays Travel - Amesbury
Thank you so much for this really amazing feedback - made me smile!! It really was an absolute pleasure helping you with your cruise booking! :) Look forward to seeing you again soon! - Jess
Reply from Hays Travel - Amesbury
Thanks for taking time to leave feedback, we are pleased we have got you booked, and hope you have a wonderful time. Thanks again for booking with us -Team Amesbury :)
I've been using my local Hayes travel…
I've been using my local Hayes travel for years. Such a great team. I know them by name and they know me. I had an issue with my last holiday and they could not do enough to help. I give the Hayes Team in Amesbury Wiltshire 5*****
August 31, 2025
Reply from Hays Travel - Amesbury
Thank you for leaving such kind feedback, it a pleasure in getting you booked on your travels and we hope to help you more in the future.
- Team Amesbury
First class service
Excellent service from Sharon patient attentive and finally provided us with a perfect holiday
August 27, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this great feedback on Sharon's service! I'll be sure to pass this on when she's back in the office tomorrow! :) - Jess
Brought a 4 day break for a Christmas…
Brought a 4 day break for a Christmas gift for my Daughter and partner.
They listened to what I wanted and matched.
Thank you Jessica, much appreciated..😀
August 16, 2025
Reply from Hays Travel - Amesbury
Thank you for leaving feedback and for booking with us, we hope to see you again and that your daughter has a fantastic break. Team Amesbury :)
Have used your travel services a number…
Have used your travel services a number of times. The staff at your Amesbury branch are always very professional and knowledgeable. Sharon has been particularly helpful with my latest holiday booking - guiding me through options without hurrying me, when I know they are extremely busy. All in all a very pleasant experience.
August 19, 2025
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, always happy to help! and pleased we got you booked on another adventure! Thanks again for booking with us .. Sharon :)
Amesbury Hayes the best
As always the service received was brilliant. Trouble free booking. Hayes Amesbury customer service is the best this is why we go back there each time we want a holiday booking
August 22, 2025
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, always a pleasure in booking your trips and pleased we found another mini break for you both to enjoy - Team Amesbury :)
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