Hays Amesbury always give excellent service and advice. They spend time with clients to ensure any booking is exactly what the client wants. Recently booked a last-minute cruise to the Fjords, and... See more
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Sharon & the team have been very helpful in hotel selection & advice about flights, insurance, travel money etc. Given our experience so far we are already looking to book more trips with Hays next... See more
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The advisor was extremely helpful, she answered all my questions (and I had a few) she also gave me good advice and guidance. From enquiring about a holiday to the booking process I cannot fault.
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Friendly welcome as soon as I entered. Sharon asked pertinent questions about what I was looking for, and made suitable suggestions, plus alternatives. There was no pressure sales at all. Once my hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Flower Court Flower Lane, SP4 7JE, Amesbury, United Kingdom
- 01980 624422
4.9
Excellent
652 reviews
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The team at Amesbury are extremely…
The team at Amesbury are extremely helpful and full of knowledge when it comes to service and travel.
January 1, 2026
Reply from Hays Travel - Amesbury
Thank you so much for this great review on the service received from Team Amesbury!! :) - Jess
We found our first cruise with the help…
We found our first cruise with the help of your staff.
January 7, 2026
Reply from Hays Travel - Amesbury
Thank you so much for the lovely review on the service received + we hope you're looking forward to your very first cruise! Very exciting! :D - Jess
Sharon is a star!
I wanted to do a review as the lovely Sharon at the Amesbury Branch has been an absolute super star today! Fantastic customer service and fixing a problem we had! She went above and beyond and we couldn’t be more grateful x
January 7, 2026
Unprompted review
Reply from Hays Travel - Amesbury
We're so happy to hear about the fantastic support you received from Sharon! It's great to hear we could resolve the issue and provide fantastic customer service. We really appreciate your review! Sharon is on a day off today, but we will pass this feedback on to her on her return! :) - Jess
Good service but disappointed that I…
Good service but disappointed that I could have saved £100 if I'd booked my cruise direct with Tui. So Probably would do that in future
December 30, 2025
Unprompted review
Reply from Hays Travel - Amesbury
Thank you very much for taking the time to leave a review on the experience you had through ourselves. We're glad to hear you felt you received good service. However, we're sorry to hear you believe you would have received a cheaper price booking directly. It does seem that between the time you booked your cruise and the time you left your review, there's been a change in promotions. Looking at the like-for-like difference between the price you were happy to book at on the 30th December 2025 (including the discounts we gave you at the time of booking) vs. the cost of the cruise today (including the newly added promotion), the difference in total cost is only £34.50pp. All products booked are based on a Live system, so pricing, availability and promotions can change at any time. We always do our best to make sure our client's are happy with the product and cost, at the time of booking. However, unfortunately, it is impossible to know ahead of time whether prices or promotions will stay the same, increase or decrease in the future. We're sorry for your disappointment, however, we hope this clears up why you may find a difference in cost, and we hope you will reconsider using us again in the future. - Jessica - Assistant Manager
Excellent service
Extremely happy with the service we received, the assistant listened to our requirements and was able to find us our holiday
December 30, 2025
Reply from Hays Travel - Amesbury
Thank you for the kind feedback, lovely to see you all again and pleased we were able to get you booked on your next holiday! Team Amesbury :)
Great Service with a Smile.
Great Service with a Smile.
Sharon our advisor remembered the little details we prefer when booking a holiday even though our last trip away was in April 2023.
December 9, 2025
Reply from Hays Travel - Amesbury
Thank you for the lovely feedback-its always a pleasure and we hope to get you away again very soon .. Thanks again for booking ... Sharon :)
Professional expert help from your…
Professional expert help from your staff. Amazing service
December 21, 2025
Reply from Hays Travel - Amesbury
It was a pleasure booking this holiday for you - Ellie :)
Going the extra mile…
Sharon from the Amesbury branch in Amesbury put together a complex package of flights, hotels and transfers which changed over a 2 hour period. She was very adaptable and patient during this process. The final outcome was highly satisfactory.
December 17, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this lovely review on the service received by Sharon! Sharon is on annual leave at the moment, but we'll be sure to share this with her on her return. See you soon! :) - Jess
Reply from Hays Travel - Amesbury
Thank you so much for taking time to leave feedback, it was so nice to see and get you booked! really appreciate it ...thanks again - Sharon :)
Amesbury …
Excellent service as always from Sharon at the Amesbury branch . Very knowledgeable on area’s to visit. Goes above and beyond for the customer .
December 3, 2025
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback and your kind words, I really appreciate it !! thank you for booking with me and it was a pleasure- Have a great Christmas.. Sharon :)
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, always a pleasure in getting you booked and hope we can help you in more adventures in the future. Team Amesbury
Fabulous service as always
Sharon at Hayes in Amesbury always goes the extra mile when we go in with an idea. She finds exactly what we are looking for and makes us feel comfortable booking every holiday.
November 30, 2025
Reply from Hays Travel - Amesbury
Thank you for leaving such kind feedback, always a pleasure in getting you booked :) and hope to book you lots more adventures. Sharon :)
Thank you!
Sharon was absolutely amazing helping us book our honeymoon. She gave us all of the information we needed and helped us get the best deal. Thank you Sharon!
November 23, 2025
Reply from Hays Travel - Amesbury
Thank you for leaving such kind feedback and you are so welcome! its an absolute pleasure in helping you get your honeymoon booked! I love the idea of what you have planned and hope you both have the most amazing time! Thank you again for booking with me ..Sharon :)
Friendly knowledgeable staff who…
Friendly knowledgeable staff who listened to our half baked plan, researched various options then gave us time to consider them. Never felt under pressure to buy, offered lots of advice and given options.
November 22, 2025
Reply from Hays Travel - Amesbury
Thank you for taking time to leave feedback, we are pleased we could get you away and we are sure you will have a wonderful time! Thank you again for booking with us and we hope we can help in another adventure soon. Team Amesbury
Another Cunard booking completed!
As always, the service I received from the staff at Amesbury was exemplary. I was contacted as soon as the cruise was advertised & my booking was completed efficiently & smoothly, with all my questions being answered promptly, and my preferred cabin secured. Terrific service from Sharon, Jess & Ellie.
November 13, 2025
Reply from Hays Travel - Amesbury
Thank you as always in such kind feedback, it always a pleasure in getting you booked.
Thank you again - Team Amesbury :)
Reply from Hays Travel - Amesbury
Thanks for taking time to leave feedback, always a pleasure in getting you booked, and thank you again for booking with us - Team Amesbury :)
Reply from Hays Travel - Amesbury
Thank you so much for this feedback! Glad to be able to help you both get, what should be, another lovely holiday secured!! :) - Jess
Amazing service
Jess was extremely helpful with ideas and suggestions. Found us flights, hotel transfers and parking all inside our budget. We sorted our travel money as well.
November 9, 2025
Reply from Hays Travel - Amesbury
Thank you so much for this review! So glad we found you a great option! :D - Jess
Reply from Hays Travel - Amesbury
Thank you so much for the feedback on Sharon + Team Amesbury's service! :D - Jess
Reply from Hays Travel - Amesbury
Thank you for leaving feedback! always a pleasure and thank you for booking with us again - Team Amesbury
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