Emily was fabulous She was Very patient made me a lovely coffee and went above and beyond to help me find the perfect destination times and flights. From start to finish great experience in your... See more
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Very professional and personalised service. We felt helped, guided and supported throughout the process. Whilst we had some needs nothing was too difficult and dare I say Ann was very patient with us.... See more
Company replied
We use the Andover branch to book our flights and stopover to New Zealand. The staff are friendly and helpfulwhich makes a pleasant experience. They listen to our needs and make them happen.
Company replied
I was so happy to book my holiday though Hays travel again always a pleasure Kaylee is very helpful just like all the staff at Hays thank you again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 High Street, SP10 1LJ, Andover, United Kingdom
- 01264 333333
4.9
Excellent
417 reviews
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A lovely young lady (Amie) was very…
A lovely young lady (Amie) was very thorough and clear about everything and nothing was too much trouble.
October 18, 2024
Reply from Hays Travel - Andover
Hello Mr Sykes,
Thank you so much for your lovely feedback and kind words :)
I am so glad I was able to book such a lovely holiday for you and your partner to look forward to and enjoy when the times comes.
Kind regards,
Amie
Very helpful member of staff would made…
Very helpful member of staff who made our booking very easy.
October 11, 2024
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Reply from Hays Travel - Andover
Good Afternoon Mr Dale. Thank you for your kind feedback, we're always happy to help! Kind regards, Kiera :)
Very efficient and helpful
Very efficient and helpful. Highly recommend both Ann and Kayleigh of the Andover office for all their help and patience in sorting out our holidays. They certainly go the extra mile and I would not think of going anywhere else to book a holiday.
September 27, 2024
Reply from Hays Travel - Andover
Thank you for your kind feedback, We are always happy to help :-) Many thanks Kaylee
Reply from Hays Travel - Andover
Hi Sylvia Thank you for taking the time to leave a review. Always happy to help :)
Reply from Hays Travel - Andover
Thank you for your positive feedback. Always a pleasure booking your holidays!
.Excellent flights service.
Such patient and helpful service.
Everything about our flights attended to- absolutely brilliant service and care from Kiera.
September 11, 2024
Reply from Hays Travel - Andover
Good Afternoon Mr Dyke. Thank you so much for your positive and kind feedback, I'm glad I could help you! Kind regards, Kiera :)
Very helpful thank you
September 5, 2024
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Very friendly and helpful Ann is great…
Very friendly and helpful Ann is great to deal with
September 11, 2024
Reply from Hays Travel - Andover
Hi Colin,
Thank you for taking the time to submit a review. Lovely to see you and Mary and pleased we managed to find a holiday at very short notice. Have a fabulous time :)
Reply from Hays Travel - Andover
Good Morning,
Thank you for your lovely feedback I am glad we were able to provide you with enough knowledge to find your perfect holiday.
Kind regards,
Gemma
Excellent as always :-)
August 30, 2024
Reply from Hays Travel - Andover
Good Morning, Thank you for the kind feedback, we're always happy to help! :)
More derailed knowledge of trip and destination expected
We knew what we wanted when we called in. Agent was efficient but not detailed enough regarding the trip.
August 28, 2024
Reply from Hays Travel - Andover
Thank you for your feedback, If there is any additional information you would like, Please do not hesitate to contact us :-)
Great service at Andover Hays
Amie at Hays in Andover was really helpful and made choosing and booking our holiday so easy!
Thank you Amie
August 25, 2024
Reply from Hays Travel - Andover
Thank you for your lovely feedback :-)
Friendly and found exactly what my…
Friendly and found exactly what my family where looking for. Highly recommend *****
August 12, 2024
Reply from Hays Travel - Andover
Good Morning. Thank you for your kind feedback. We're always happy to help! Hays Travel Andover :)
Managed to get us the bookings we…
Managed to get us the bookings we wanted despite Saga systems were causing problems.
August 12, 2024
Reply from Hays Travel - Andover
Thank you for your positive feedback. It was a pleasure booking your holiday.
Reply from Hays Travel - Andover
Good morning. Thank you for the positive feedback :) Always happy to help! - Jared
Keira
She's very helpful and helped me compare the prices and even found a good price for me.
July 18, 2024
Reply from Hays Travel - Andover
We appreciate your kind words! We're glad you found our service helpful and that we were able to assist you in finding a great price :-)
We spoke to Jared Andover branch
We spoke to Jared Andover branch, so helpful, didn't try to sell us a more expensive holiday, we went with a budget and he got us the best deal on our holiday nothing to much trouble, he was fantastic and deserves a mention as we tried many different places and he tweaked it to suit us perfectly AND far cheaper than tui I now won't go with anyone else
July 7, 2024
Reply from Hays Travel - Andover
We are so happy to hear about your positive experience with our team. We strive to provide our customers with the best possible service and it's wonderful to hear that you were so impressed with the help you received. Jared.
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Efficient
Efficient, knowledgeable staff with plenty of good advice and suggestions - all produced in a calm, friendly atmosphere with a smile!
June 18, 2024
Reply from Hays Travel - Andover
Hello Mrs Cross,
Thank you so much for your amazing feedback I am so happy I could help you book your cruise so that you can look forward to something for the next few months :)
I am always happy to help and I cannot wait to be with you every step of the way and to hear all about how amazing the cruise was when you get back.
Kindest regards,
Amie
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