After a visit to the shop Kaylee took our details and the next day we had various options to choose from. There were many emails and calls back and forth until our perfect tailored package was found.... See more
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Walked in, asked for usual and received it We've used Hays Travel in Andover over many years and are always greeted with a smile, regardless if we're booking a holiday or just enquiring. Nothing... See more
Company replied
As usual, 5 stars for the staff! Very professional, friendly, and can’t do enough to help you. Kaylee makes booking our holidays so easy, it’s always a pleasure to book. Wonderful service, won’t go an... See more
Company replied
Emily at Hays Andover was superb. She went above and beyond to answer all our questions and present us with the best options (even after a big change of mind) - she helped us book our perfect honeymoo... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 High Street, SP10 1LJ, Andover, United Kingdom
- 01264 333333
4.9
Excellent
384 reviews
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Really helpful in the travel agents
Really helpful in the travel agents, helped us find and book what we wanted.
May 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Everything was so easy with…boarding.
Everything was so easy with embarkation, staff went out their way to help and guide you through the process.
May 26, 2026
Reply from Hays Travel - Andover
Glad your having a great Cruise :-)
Very good and professional service my…
Very good and professional service my experience was excellent and all your staff were professional and couldn't be any better.
May 20, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback and kind words.
We always get a warm welcome and all…
We always get a warm welcome and all the help we need. The staff are excellent
May 9, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Reply from Hays Travel - Andover
Morning,
Thank you for your kind review,
Regards
Gemma
Exceptional service
Exceptional service, as always, from the Andover staff. They are extremely helpful and ensured they had all our requirements in advance so that the booking could be completed immediately the holiday went on sale.
April 29, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Staff know what they are saying
April 28, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Hays Travel provides an excellent service.
Hays Travel continues to provide an excellent service to my family. We have had a remarkable cruise thanks to the wonderful staff at Hays Travel. Thank you.
May 1, 2026
Reply from Hays Travel - Andover
Thank you for your kind words. We are so pleased you enjoyed your cruise 😊
Cruise bookings
Always great service and advise . With a professional flare..helpfull in finding the right package for my requirements....
May 1, 2026
Reply from Hays Travel - Andover
HI Lynne,
Thank you for taking the time to submit your review. Always a pleasure to help you with your travels,
Ann
Always attentive and efficient
Always attentive and efficient, better to have that personal touch, which you don’t get booking on-line.
Perfect
April 29, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Hayes Travel : Kaylee & Gemma
Both Kaylee & Gemma were so helpful & patient with me in researching & finally booking assisted flights for my forthcoming trip to New Zealand. Excellent setvice, thank you!
April 22, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Excellent service.
Friendly, helpful staff who went above and beyond to make sure we booked a holiday that suited perfectly our needs.
April 22, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Kayleigh made me feel at ease
Kayleigh the lady who I saw at Hayes was very efficient and mayme feel at ease from the whole experience of booking another holiday and will happily book another holiday in time
April 21, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Friendly and extremely helpful
Friendly and extremely helpful for a complicated itinerary we had planned. All sorted in one visit.
April 11, 2026
Emily who looked after us was…
Emily who looked after us was outstanding nothing was too much trouble. She got us a great deal at a lot less than we thought. For our next trip we will be back to Hays. We will tell our friends how we got on.
April 17, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Five stars again!
As usual, 5 stars for the staff! Very professional, friendly, and can’t do enough to help you. Kaylee makes booking our holidays so easy, it’s always a pleasure to book. Wonderful service, won’t go anywhere else!
April 11, 2026
Reply from Hays Travel - Andover
Thank you for your feedback, always a pleasure to see you :-)
As usual an efficient and friendly to a…
As usual an efficient and friendly to a successful booking for our requirements.
April 3, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, Always happy to help :-)
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