Emily was fabulous She was Very patient made me a lovely coffee and went above and beyond to help me find the perfect destination times and flights. From start to finish great experience in your... See more
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Very professional and personalised service. We felt helped, guided and supported throughout the process. Whilst we had some needs nothing was too difficult and dare I say Ann was very patient with us.... See more
Company replied
We use the Andover branch to book our flights and stopover to New Zealand. The staff are friendly and helpfulwhich makes a pleasant experience. They listen to our needs and make them happen.
Company replied
I was so happy to book my holiday though Hays travel again always a pleasure Kaylee is very helpful just like all the staff at Hays thank you again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 High Street, SP10 1LJ, Andover, United Kingdom
- 01264 333333
4.9
Excellent
413 reviews
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Reply from Hays Travel - Andover
Thank you for the positive feedback.
Great customer service
Bradley was incredibly patient and took the time to meet all of my requests. He responded quickly, was very accommodating throughout the process and provided excellent customer service.
June 17, 2026
Reply from Hays Travel - Andover
Thank you for the positive feedback, I am glad we managed to get this all booked for you and at a great price :-)
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
I was completely satisfied by the…
I was completely satisfied by the service that Emily provided. She had patience needed because I had mild Alzheimer.!!She is a credit to Hays Travel.
June 13, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
5 stars again
As usual, 5 star treatment from Kaylee, at Hays Travel Andover. Always a pleasure going in to book our holidays. Kaylee takes her time, making sure that the holiday is just how we want it. Yes, I could do it online, but much prefer face to face with lovely people.
June 11, 2026
Reply from Hays Travel - Andover
Always a pleasure booking your holidays :-)
Bradley
Bradley, was very helpful . He helped us to choose our holiday, making sure everything was included that we requested.
He made it very easy for us to0
June 12, 2026
Reply from Hays Travel - Andover
Thank you for the positive feedback, it was a pleasure booking your holiday :)
The staff have been excellent
The staff have been excellent. They answered every question there and then. The communication has been outstanding.
June 7, 2026
Reply from Hays Travel - Andover
Thank you for your kind words and positive feedback.
Very helfull lady idealt with
June 9, 2026
Reply from Hays Travel - Andover
Thank you for your kind Feedback :-)
Reply from Hays Travel - Andover
Thank you for your kind words.
Really helpful in the travel agents
Really helpful in the travel agents, helped us find and book what we wanted.
May 10, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Everything was so easy with…boarding.
Everything was so easy with embarkation, staff went out their way to help and guide you through the process.
May 26, 2026
Reply from Hays Travel - Andover
Glad your having a great Cruise :-)
Very good and professional service my…
Very good and professional service my experience was excellent and all your staff were professional and couldn't be any better.
May 20, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback and kind words.
We always get a warm welcome and all…
We always get a warm welcome and all the help we need. The staff are excellent
May 9, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Reply from Hays Travel - Andover
Morning,
Thank you for your kind review,
Regards
Gemma
Exceptional service
Exceptional service, as always, from the Andover staff. They are extremely helpful and ensured they had all our requirements in advance so that the booking could be completed immediately the holiday went on sale.
April 29, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Staff know what they are saying
April 28, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Hays Travel provides an excellent service.
Hays Travel continues to provide an excellent service to my family. We have had a remarkable cruise thanks to the wonderful staff at Hays Travel. Thank you.
May 1, 2026
Reply from Hays Travel - Andover
Thank you for your kind words. We are so pleased you enjoyed your cruise 😊
Cruise bookings
Always great service and advise . With a professional flare..helpfull in finding the right package for my requirements....
May 1, 2026
Reply from Hays Travel - Andover
HI Lynne,
Thank you for taking the time to submit your review. Always a pleasure to help you with your travels,
Ann
Always attentive and efficient
Always attentive and efficient, better to have that personal touch, which you don’t get booking on-line.
Perfect
April 29, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
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