Emily was fabulous She was Very patient made me a lovely coffee and went above and beyond to help me find the perfect destination times and flights. From start to finish great experience in your... See more
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Very professional and personalised service. We felt helped, guided and supported throughout the process. Whilst we had some needs nothing was too difficult and dare I say Ann was very patient with us.... See more
Company replied
We use the Andover branch to book our flights and stopover to New Zealand. The staff are friendly and helpfulwhich makes a pleasant experience. They listen to our needs and make them happen.
Company replied
I was so happy to book my holiday though Hays travel again always a pleasure Kaylee is very helpful just like all the staff at Hays thank you again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 High Street, SP10 1LJ, Andover, United Kingdom
- 01264 333333
4.9
Excellent
416 reviews
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Great experience!
Fantastic and helpful staff. Happy to assist in any way and always with a smile on their faces! Thankyou!
March 7, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback :-)
Always a pleasure booking a cruise with…
Always a pleasure booking a cruise with the girls at Hays Andover
March 7, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback :-)
Reply from Hays Travel - Andover
Thank you so much for your kind comments and taking the time to complete a review.
Always happy yo help.
Kind Regards
Ann
Very helpful and patient
Bradley was very helpful looking into the holiday we wanted to put together. He was patient with our requests and we are very happy with the holiday that we booked. Thanks Bradley.
February 24, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback, I am always happy to help :-)
As always
As always, Hays delivered excellent service for all our needs, in particular Kaylee who always goes above and beyond. Thank you so much for all the help and guidance.
February 14, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Beyond the call of duty
As usual Gemma went beyond the call off duty. She slways finds me the best deals.
February 14, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback 🙂
Reply from Hays Travel - Andover
Thank you for your feedback :-)
Reply from Hays Travel - Andover
Thank you for your positive feedback :-)
Kaylee wasvery patient and helpful
Kaylee wasvery patient and helpful, with us for booking our cruise.
February 10, 2026
Reply from Hays Travel - Andover
Thank you for your kind feeback, Always happy to help :-)
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Kaylee was excellent she came back…
Kaylee was excellent she came back quickly with sensible options. This was not a straightforward booking so I was impressed.
January 27, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
As a walk I was assisted efficiently…
As a walk I was assisted efficiently and professionally by Kaylee
January 21, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback :-)
Kaylee and the team
Kaylee and the team. Easy to understand. They do all the leg work. A lot easier than trying to use the Internet. Recommended
January 25, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
A rapid and excellent response to a…
A rapid and excellent response to a last minute enquiry. Everything smoothly dealt with in a couple of telephone calls, including payment, and we collected the paperwork the next day.
January 22, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Ann at Hays Travel excellent customer care
My husband and I visited Hays Travel looking for a cruise. Ann was our travel agent and was beyond kind and professional and we booked our holiday. We would recommend Hays Travel excellent customer service
January 27, 2026
Reply from Hays Travel - Andover
Good Morning Mr and Mrs Petford,
Thank you so much for taking the time to submit a review,
I appreciate your kind comments.
Always happy to help
Kind Regards
Ann
Gemma is a brilliant agent
Gemma is a brilliant agent. Always helpful and tries hard to get exactly what we require.
January 27, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback. Always a pleasure booking your holidays 🙂
Excellent Service
Walked in, asked for usual and received it
We've used Hays Travel in Andover over many years and are always greeted with a smile, regardless if we're booking a holiday or just enquiring. Nothing is too much, the staff treat us, and all customers like old friends, and are very helpful.
Thanks Ann and staff.
January 21, 2026
Reply from Hays Travel - Andover
HI Dee,
Thank you for taking the time to reply and for your 5 star review.
Always a pleasure to see you both.
Hays Travel
Kind Regards
Ann
Very friendly and incredibly patient!!
Very friendly and incredibly patient!!! We were helped by Bradley who was knowledgeable and if there was something I asked and he was unsure about he got another member of staff involved!
January 23, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Found it very easy told Bradley what we…
Found it very easy told Bradley what we was looking for and he nailed it very nice young man
January 14, 2026
Reply from Hays Travel - Andover
Thank you for the positive feedback, I am always happy to help
Very helpfull
Very helpfull , went through each holiday until we picked the best for us
January 18, 2026
Reply from Hays Travel - Andover
Hi Angie,
Thank you for taking the time to submit a review.
Lovely to see you both.
Ann x
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