Emily was fabulous She was Very patient made me a lovely coffee and went above and beyond to help me find the perfect destination times and flights. From start to finish great experience in your... See more
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Very professional and personalised service. We felt helped, guided and supported throughout the process. Whilst we had some needs nothing was too difficult and dare I say Ann was very patient with us.... See more
Company replied
We use the Andover branch to book our flights and stopover to New Zealand. The staff are friendly and helpfulwhich makes a pleasant experience. They listen to our needs and make them happen.
Company replied
I was so happy to book my holiday though Hays travel again always a pleasure Kaylee is very helpful just like all the staff at Hays thank you again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 High Street, SP10 1LJ, Andover, United Kingdom
- 01264 333333
4.9
Excellent
416 reviews
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Great customer service
Kaylee made us feel welcomed and valued when answering our questions and booking our holiday. We got exactly what we wanted
January 18, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Kaylee was very friendly,polite and…
Kaylee was very friendly,polite and helpful with booking our holiday
January 17, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
A warm welcome awaiits…
L felt a warm welcome when entering the shop all the members of the staff smiled, i was able to book our flight stright away with no problems the service was excerlent ,a very satisfied customer,
January 17, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
THEY WERE VERY HELPFUL AND POFESSIONAL
January 15, 2026
Reply from Hays Travel - Andover
Thank you so much for taking the time to submit your review.
Kind Regards
Ann
Reply from Hays Travel - Andover
Thank you for taking the time to submit a review, Always happy to help
Ann
CRUISE BOOKING Anne has extensive experience of the…
Anne has extensive experience of the cruise ship we wished to book and was able to tell us everything we needed to know.
January 13, 2026
Reply from Hays Travel - Andover
Hi Pam,
Thank you so much for your kind comments. Always a pleasure to see you both.
If you have any questions or concerns please do not hesitate in contacting me as I will be happy to help.
Kind Regards
Ann
Great service
Great service, quick. Staff have smile on face. Would highly recommend
January 11, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback :-)
First time cruise
Never been on a cruise before but after going in to hays travel in Andover and speaking to Gemma we booked there and then.Gemma explained everything to us found the right cabin told us all we needed to know.Full marks to Gemma.
January 11, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback :-)
Hays are a great holiday and travel…
Hays are a great holiday and travel insurance company with added use of money exchange for your travel. Highly recommended
May 30, 2025
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
What a unrushed professional…
What a unrushed professional experience, Ann was great!
December 28, 2025
Reply from Hays Travel - Andover
Good Morning Martin,
Thank you so much for your kind comments. It was my pleasure,
Lovely to meet you, I have know Claire for many many years.
Kind Regards
Ann
Great service and knowledge from…
Great service and knowledge from Andover staff. Personal knowledge of customer requirements.
December 16, 2025
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Staff are so friendly and helpful.
December 11, 2025
Reply from Hays Travel - Andover
Thank you for your positive feedback, we are always happy to help :-)
Emily helped us book our perfect honeymoon
Emily at Hays Andover was superb. She went above and beyond to answer all our questions and present us with the best options (even after a big change of mind) - she helped us book our perfect honeymoon and couldn’t have been more helpful or kind throughout. The Hays app is also great to keep track of our booking.
November 30, 2025
Reply from Hays Travel - Andover
Hi Both, thank you so much for this lovely feedback! I'm so excited for you and glad we found what you were looking for. Please feel free to pop in after your trip to show us your holiday pictures if you so wish! Have a magical time and congratulations!
Emily
Excellent service from Ann and…
Excellent service from Ann and Elizabeth. Currency exchange and holiday booking made simple.
December 2, 2025
Reply from Hays Travel - Andover
Hi Nev and Wendy, thank you for your 5 star review. always a pleasure to arrange your bookings. :)
Kaylee was responsive and helpful
Kaylee was responsive and helpful, following up with hotel about our special requests - plus she was simply friendly to deal with.
November 12, 2025
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Reply from Hays Travel - Andover
Thank you for your kind words 🙂
Advisor extremely helpful
November 6, 2025
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Efficient polite and friendly staff
Efficient polite and friendly staff
Sensible advice given on travel plans
Foreign currency readily available in mixed denominations
November 5, 2025
Reply from Hays Travel - Andover
Thank you for your positive feedback.
As always the staff were friendly and…
As always the staff were friendly and professional. We are always greeted with a smile and we know that we will be able to book our holiday that day. I would definitely recommend Hays Travel to my family and friends.
November 8, 2025
Reply from Hays Travel - Andover
Thank you very much for your kind feedback :-)
Kayleigh was really good.
Kayleigh was really good.
She was interested and knowlegeable.
October 26, 2025
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
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