Hays Travel - Andover Reviews 

416
TrustScore 5 out of 5

4.9

9 High Street, SP10 1LJ Andover, GB


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Rated 5 out of 5 stars

Emily was fabulous She was Very patient made me a lovely coffee and went above and beyond to help me find the perfect destination times and flights. From start to finish great experience in your... See more

Company replied

Rated 5 out of 5 stars

Very professional and personalised service. We felt helped, guided and supported throughout the process. Whilst we had some needs nothing was too difficult and dare I say Ann was very patient with us.... See more

Company replied

Rated 5 out of 5 stars

We use the Andover branch to book our flights and stopover to New Zealand. The staff are friendly and helpfulwhich makes a pleasant experience. They listen to our needs and make them happen.

Company replied

Rated 5 out of 5 stars

I was so happy to book my holiday though Hays travel again always a pleasure Kaylee is very helpful just like all the staff at Hays thank you again

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9 High Street, SP10 1LJ, Andover, United Kingdom

  • 01264 333333

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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4.9

All reviews

(416)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Bradley was polite

Bradley was polite, helpful and efficient.

October 24, 2025
Hays Travel - Andover logo

Reply from Hays Travel - Andover

Thank you for your positive feedback, always happy to help :-)

Rated 5 out of 5 stars

Kaylee was extremely helpful and gave…

Kaylee was extremely helpful and gave good advice on our holiday choice with Saga. Because of Kaylee the booking process was easy and stress free. Excellent service, as usual.

October 18, 2025
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Reply from Hays Travel - Andover

Thank you for your positive feedback :-)

Rated 5 out of 5 stars

What a pleasure

What a pleasure to visit a travel agency where the the staff are really knowledgeable and cordial. Excellent service al round.

October 4, 2025
Hays Travel - Andover logo

Reply from Hays Travel - Andover

Thank you for your kind feedback, always happy to help :-)

Rated 5 out of 5 stars

Easy, smooth operation.

I had researched the cruise we wanted. So quite straight forward. The booking went smoothly. Lovely staff.

September 16, 2025
Hays Travel - Andover logo

Reply from Hays Travel - Andover

Thank you for your positive feedback :-)

Rated 5 out of 5 stars

The staff could not have been more…

The staff could not have been more helpful, made everything so much easier for me, thank you.

September 10, 2025
Hays Travel - Andover logo

Reply from Hays Travel - Andover

Thank you for your kind feedback, we're always happy to help :-)

Rated 5 out of 5 stars

looking forward to a great trip ahead

Ann took so much trouble. There were constant tweaks, adjustments and changes to our itinerary but she helped throughout and the end result is the holiday we wanted, with all our requirements met from staying in New York to visiting cousins on both sides of our family, to seeing Boston and flying in and out of different airports. We're so looking forward to a great trip.

August 24, 2025
Hays Travel - Andover logo

Reply from Hays Travel - Andover

HI Fiona,

Thank you so much for your lovely comments.
It was a pleasure to arrange your Itinerary. We got there in the end.

Kind Regards
Ann

Rated 5 out of 5 stars

I have booked holidays with you

I have booked holidays with you , you have helped me with travel insurance, I have appreciated your help and support. Thank you.

August 29, 2025
Hays Travel - Andover logo

Reply from Hays Travel - Andover

Thank you for your kind feedback, always happy to help :-)

Rated 5 out of 5 stars

Kaylee made me feel relaxed the minute…

Kaylee made me feel relaxed the minute I entered Hays door. I explained to her where and what date I would like to go, and after a quick conversation, everything was up on her screen ready to go. She talked me through all the little details as well as the main ones, and explained that with this particular holiday there was some discount to be had from the package deal. I was more than happy with her service and look forward to seeing her again when I pick up the final documents.

August 14, 2025
Hays Travel - Andover logo

Reply from Hays Travel - Andover

Thank you very much for your kind feedback, Always happy to help :-)

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