Emily was fabulous She was Very patient made me a lovely coffee and went above and beyond to help me find the perfect destination times and flights. From start to finish great experience in your... See more
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Very professional and personalised service. We felt helped, guided and supported throughout the process. Whilst we had some needs nothing was too difficult and dare I say Ann was very patient with us.... See more
Company replied
We use the Andover branch to book our flights and stopover to New Zealand. The staff are friendly and helpfulwhich makes a pleasant experience. They listen to our needs and make them happen.
Company replied
I was so happy to book my holiday though Hays travel again always a pleasure Kaylee is very helpful just like all the staff at Hays thank you again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 High Street, SP10 1LJ, Andover, United Kingdom
- 01264 333333
4.9
Excellent
416 reviews
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Always attentive and efficient
Always attentive and efficient, better to have that personal touch, which you don’t get booking on-line.
Perfect
April 29, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, always happy to help :-)
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Hayes Travel : Kaylee & Gemma
Both Kaylee & Gemma were so helpful & patient with me in researching & finally booking assisted flights for my forthcoming trip to New Zealand. Excellent setvice, thank you!
April 22, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Excellent service.
Friendly, helpful staff who went above and beyond to make sure we booked a holiday that suited perfectly our needs.
April 22, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Friendly and extremely helpful
Friendly and extremely helpful for a complicated itinerary we had planned. All sorted in one visit.
April 11, 2026
Emily who looked after us was…
Emily who looked after us was outstanding nothing was too much trouble. She got us a great deal at a lot less than we thought. For our next trip we will be back to Hays. We will tell our friends how we got on.
April 17, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
As usual an efficient and friendly to a…
As usual an efficient and friendly to a successful booking for our requirements.
April 3, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, Always happy to help :-)
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Very friendly Hays Office and lovely…
Very friendly Hays Office and lovely helpful staff☺️Gemma sorted a cruise out for us and we thought she was very helpful and very professional at her job.
April 2, 2026
Reply from Hays Travel - Andover
Thank you for your positive feedback.
Gemma and the rest of the staff as ever…
Gemma and the rest of the staff as ever very professional and friendly, and helpful, thus enabling me to book with confidence.
March 28, 2026
Reply from Hays Travel - Andover
Thank you for your kind words.
The staff were extremely helpful
The staff were extremely helpful, professional and efficient. This is the second holiday we have booked through Hays Travel in less than a month, and the fact we went straight back there after the first holiday says it all I think.
March 21, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback, We are very happy to help you again :-)
Gift card
I popped into the Andover store to get a travel gift card, the girl at the desk was more than happy to assist , she did so in a very professional manner ,
March 22, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
Excellent travel agent
Very helpful and Emily was very keen to get us the right package
March 20, 2026
Reply from Hays Travel - Andover
Thank you so much for your lovely review, glad we found a good fit, have an amazing holiday Mr & Mrs Green!
Emily
Reply from Hays Travel - Andover
Thank you for your kind feedback, We are always happy to help! :-)
Reply from Hays Travel - Andover
Thank you both for this lovely review and have a wonderful time on your holiday!
Emily
Very helpful staff
March 11, 2026
Reply from Hays Travel - Andover
Thank you for taking the time to submit your review.
Always happy to assist with your Holidays
Gemma is amazing she works hard to give…
Gemma is amazing she works hard to give us the holiday we wanted
Thank you
March 15, 2026
Reply from Hays Travel - Andover
Thank you for your kind words :-)
Very competent and helpful service
Very competent and helpful service. Very friendly and patient. with this elderly customer. I have used Bradley three times now, and every booking has been perfect! Hope you’ll always be in Andover.
March 12, 2026
Reply from Hays Travel - Andover
Thank you for your kind feedback :-)
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