Hollie was , as always, very helpful and knowledgeable. She advised us on how best to plan our month long trip to Australia and New Zealand. Information was relayed to us promptly via email.
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See what reviewers are saying
Travel Advisor was very good at her job I felt comfortable in the environment. I visited the shop to see if I could book a holiday that I had seen on line. The travel advisor done a search and was... See more
Company replied
Alison (manager) is great to deal with when booking holidays. She has patience and knowledge and just a lovely friendly person.
Company replied
A great welcome smile and Erin knew what she was doing. She gave us options and took us through the booking in a professional manner, whilst able to smile and keep us stress-free. All in all a very pl... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
75 High Street, DG12 6DJ, Annan, United Kingdom
- 01461718514
4.9
Excellent
484 reviews
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Friendly
Friendly, relaxed atmosphere and Hollie is amazing (as always) 🥰
Knowledgable without being pushy. We have returned this time and will again
February 15, 2026
Reply from Hays Travel - Annan
Hi Claire,
Thank you so much for your lovely review, so glad I was able to help you with booking another lovely trip. Thank you again for Booking with us at Hays Travel Annan 🥰
Great staff brilliant
February 14, 2026
Reply from Hays Travel - Annan
Thank you very much Barry - always a pleasure 😁
Hays Travel Annan
The service we received was excellent, we all look through different holiday locations within our price range, and we found the holiday we wanted. We are both really happy with the customer service we received and will definitely recommend Hays to family and friends.
February 14, 2026
Reply from Hays Travel - Annan
Hello Jane,
Thank you very much for taking the time to leave us such a lovely review, we are so glad that Allison was able to find you a holiday that ticked all of your boxes and we hope you are looking forward to it!
Thank you for Booking with Hays Travel Annan 😊
Reply from Hays Travel - Annan
Thank you very much for your kind words and thank you again for booking with Hays Travel Annan 😊
Very helpful & pleasant
Very helpful & pleasant. First time using Hayes travel but the best so far!
February 12, 2026
Reply from Hays Travel - Annan
Hello Jean,
Thank you for your kind words, we are so glad to hear we were able to help! Thank you for booking with us here at Hays Travel Annan, we look forward to seeing you again soon! 😊
Reply from Hays Travel - Annan
Good Morning,
Thank you for your kind words regarding Allisons service - I will make sure your comments are passed on to her.
Thank you for booking with Hays Travel Annan!
Reply from Hays Travel - Annan
Hi Keith,
Thank you very much for your kind review, I am so glad we were able to help you with booking your holiday!
Thank you for Booking with Hays Travel Annan
The staff were friendly and very…
The staff were friendly and very helpful.
Any questions we had were answered and things were very well explained
February 5, 2026
Reply from Hays Travel - Annan
Hello Elaine,
Thank you very much for taking the time to leave us such a kind review. I am so glad to hear that Lois was able to help you with your booking - and we hope you are looking forward to your trip! Thank you again for Booking with us at Hays Travel Annan! 😊
Rome Trip
Hollie made everything easy, very informative and trip booked in less than 15 mins .
February 1, 2026
Reply from Hays Travel - Annan
Hello Jack,
We appreciate you sharing your feedback! We are so glad we could provide a quick and informative booking experience for your trip.
Hays Travel Annan 😊
Reply from Hays Travel - Annan
Hello Rona,
Thank you again for booking another wonderful trip with us, it is always a pleasure to be able to help! Thank you for taking the time to leave us a lovely review - see you soon! 😊
Reply from Hays Travel - Annan
Thank you for leaving such a lovely review - thank you again for booking with us at Hays Travel Annan.
Our experience was very friendly
Our experience was very friendly, kind and thorough. Staff were very polite .
January 21, 2026
Reply from Hays Travel - Annan
Hello Gordon,
Thank you for your lovely review, we are so glad to hear about your positive experience with us, and glad that Erin was able to help you with booking your next trip.
Thank you for Booking with Hays Travel Annan
Friendly listened to our needs and were…
Friendly listened to our needs and were very thorough in searching for exactly the perfect holiday for us.
January 24, 2026
Reply from Hays Travel - Annan
It will be a wonderful cruise , thanks for booking with us
Allison
Very straightforward knowledge was…
Very straightforward knowledge was brilliant
Super easy to book flights
Excellent communication
Always happy to see you
Annan team brilliant
January 23, 2026
Reply from Hays Travel - Annan
Hello Fiona,
Thank you so much for leaving such a kind review, it is always a pleasure to be able to help you book your flights.
Thank you again for booking with the Annan Team - See you Soon!
Reply from Hays Travel - Annan
Hi Andrew,
Thank you for leaving such a kind review, pleasure to be able to help.
Hays Travel Annan
Everything was so simple
Everything was so simple. Exactly why we always want to book using local!!
Alison, Hollie and Erin were all just fantastic, so if the holiday is anything like the way we were looked after when booking, then we will have an amazing time. Thank you!
Stephen
January 9, 2026
Reply from Hays Travel - Annan
You will have an amazing time and thankyou for booking local x Allison
We had a great experience with Alison…as always she has never failed us great friendly lass she more like a friend
We had a great experience with Alison she and all the team are 100% engaged in finding you a great holiday
All the staff are very helpful and go the extra mile to help you it’s actually like just asking your friends to find you a holiday
January 10, 2026
Reply from Hays Travel - Annan
Thankyou once again for booking your holiday with us. Always a pleasure.
Allison
Reply from Hays Travel - Annan
Thankyou for your kind review
Reply from Hays Travel - Annan
Hello Babar,
Thank you very much for your very kind review - we hope you had a great trip!
We hope to see you again soon.
Hays Travel Annan
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