Hollie was , as always, very helpful and knowledgeable. She advised us on how best to plan our month long trip to Australia and New Zealand. Information was relayed to us promptly via email.
Company replied
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See what reviewers are saying
Travel Advisor was very good at her job I felt comfortable in the environment. I visited the shop to see if I could book a holiday that I had seen on line. The travel advisor done a search and was... See more
Company replied
Alison (manager) is great to deal with when booking holidays. She has patience and knowledge and just a lovely friendly person.
Company replied
A great welcome smile and Erin knew what she was doing. She gave us options and took us through the booking in a professional manner, whilst able to smile and keep us stress-free. All in all a very pl... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
75 High Street, DG12 6DJ, Annan, United Kingdom
- 01461718514
4.9
Excellent
484 reviews
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very friendly staff
very friendly staff , Allison most helpfull with my queerie , nice bright and clean shop.
December 11, 2025
Reply from Hays Travel - Annan
Thankyou for your kind review
Allison
Manger
Good advice and help from a friendly face.
A familiar, friendly face to guide us through the holiday booking process, as well as offering additional information that could be helpful or make our holiday better.
December 5, 2025
Reply from Hays Travel - Annan
Hello Pat,
Thank you so much for leaving such a kind review, it is always a pleasure to help you with booking your holidays. Thank you again for choosing to book with us here at Hays Travel Annan 😊
Always receive helpful friendly service
November 23, 2025
Reply from Hays Travel - Annan
Hello,
Thank you very much for your kind review, it is always a pleasure.
Thank you again for Booking with Hays Travel Annan
Hollie from Hays Travel Annan Branch…
Hollie from Hays Travel Annan Branch helped us make our choice of holiday,in a pleasant way😊
November 22, 2025
Reply from Hays Travel - Annan
Thank you for the lovely review
Staff were fantastic and gave us the…
Staff were fantastic and gave us the time to make our own decisions of where we wanted to go. Very knowledgeable and helpful. Highly recommended
November 23, 2025
Reply from Hays Travel - Annan
Thankyou for your kind review
Great service nothing too much trouble
Great service nothing too much trouble. A completely pleasant experience
November 13, 2025
Reply from Hays Travel - Annan
Hello Jacqueline,
Thank you so much for taking the time to leave such a lovely review on your recent service from us, it was a pleasure to help you with booking your holiday.
Thank you again for Booking with Hays Travel Annan
Made the booking process easy and a joy
The whole process of booking our trip was made very easy by both Alison and Hollie at Hays Travel Annan. They were both very informative and answered all our questions and made the whole process a pleasure. As a wheelchair user they helped us book an accessible holiday and I have no worries about taking our trip and I will certainly use Hays Travel again.
November 5, 2025
Reply from Hays Travel - Annan
Hi Richard,
Thank you very much for taking the time to leave us such a lovely review, we are so glad that we were able to help you with booking such a special trip. Thank you again for choosing to book with Hays Travel Annan - Hope to see you again soon!
When we booked our holiday and others…
When we booked our holiday and others in the past all your colleagues are wonderful. We have had a lady called Hollie twice know and this holiday we booked was Hollie. She is exceptional at her job very helpful and full of knowledge. Thank you Hollie.
November 5, 2025
Reply from Hays Travel - Annan
Hello,
Thank you very much for taking the time to leave me such a lovely review, it is always a pleasure to be able to help you with booking your holidays. I hope you are looking forward to your next trip!
Thank you again for Booking with Us!
Hollie :)
The company is amazing
The company is amazing, you look after customers with friendly staff and know there job .
The staff at Annan branch which I use alot are brilliant, make you feel so welcome.
They always get a treat of me.
October 28, 2025
Reply from Hays Travel - Annan
Thankyou, always look forward to you popping in with cakes
Allison
really good Knowledge and very friendly…
really good Knowledge and very friendly service
October 27, 2025
Reply from Hays Travel - Annan
Thankyou for booking with Hays
Allison
Fabulous service
Fabulous service. Very attentive in every detail. Will certainly use again.
October 26, 2025
Reply from Hays Travel - Annan
Hi Donna,
Thank you very much for leaving such a lovely review :)
Thank you for Booking with Us!
We have booked our holidays with Hays…
We have booked our holidays with Hays Travel
Annan for the last three years.
Thank you Maggie and Hollie for helping us with
Our holiday booking last week.
Excellent service always.
October 18, 2025
Reply from Hays Travel - Annan
Thankyou for coming back to us again, always happy to help
Allison
Great team arranged everything…
Great team arranged everything brilliant customer service
October 25, 2025
Reply from Hays Travel - Annan
Thankyou for your kind review always a pleasure,
Allison
Excellent
Excellent, efficient and thorough service. Holly listened to what I wanted, and was very quick to find what I requested. A very friendly and helpful lady.
October 21, 2025
Reply from Hays Travel - Annan
Thankyou for your review, great we could get you sorted
Allison
Manager
Friendly patient and helpful suggested…
Friendly patient and helpful suggested change date by a day for better deal
October 14, 2025
Reply from Hays Travel - Annan
Morning Donald,
Thank you very much for your kind review, glad we were able to find you a great deal for your next trip. Thank you again for Booking with Hays Travel Annan.
Thank you,
Hollie
Amazing service
This was my 2nd visit within a few days.
The first visit I spoke to Hollie gave her the details of who was going on holiday and what I was looking for. She came up with 5 choices. On my second visit my family had decided on where we were going. Again I spoke to Hollie, gave her the details and within in minutes she had everything sorted. Simply amazing service.
October 12, 2025
Reply from Hays Travel - Annan
Hello,
Thank you so much for taking the time to leave such a kind review, I am so glad I was able to help you with booking your next holiday - I hope you are looking forward to it! Thank you again for Booking with Hays Travel Annan - See you Soon!
Hays Travel Annan is so friendly and helpful.
We have booked three holidays now with Hollie at Hays Travel, Annan.
She is so friendly, helpful and patient, nothing is too much trouble. She makes the whole process easy and makes sure everything is covered.
We have just returned from our first cruise and just booked another!
October 11, 2025
Reply from Hays Travel - Annan
Hi Marie,
What a lovely review, thank you so much. It is always a pleasure to help you both with booking your holidays, I am so glad that you enjoyed your cruise and hope you are looking forward to your next one! Thank you again for Booking with me. See you Soon!
Reply from Hays Travel - Annan
Hi Alison,
Glad to hear that Maci was able to help you with booking your next trip - thank you for your kind feedback! Thank you for Booking with Hays Travel Annan :)
From arriving in travel agents the lady…
From arriving in travel agents the lady was so very helpful first class service
October 12, 2025
Reply from Hays Travel - Annan
Hi Hugh,
Thank you very much for taking the time to leave this kind review, it is greatly appreciated. It was a pleasure to help you with booking your special trip! Thank you again for Booking with us at Hays Travel Annan!
Excellent service
Hollie was very knowledgeable about the holiday I was booking , friendly and polite. Nothing was too much hassle
October 11, 2025
Reply from Hays Travel - Annan
Hi,
Thank you so much for your kind review, it was a pleasure to help you with booking your holiday! See you Soon :)
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