Alison is so helpful & will go out her way with any questions I had to ask. Nothing is too much for her and she goes above and beyond. Would highly recommend and will defo be back to book my next hol... See more
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See what reviewers are saying
Hollie was , as always, very helpful and knowledgeable. She advised us on how best to plan our month long trip to Australia and New Zealand. Information was relayed to us promptly via email.
Company replied
Travel Advisor was very good at her job I felt comfortable in the environment. I visited the shop to see if I could book a holiday that I had seen on line. The travel advisor done a search and was... See more
Company replied
Alison (manager) is great to deal with when booking holidays. She has patience and knowledge and just a lovely friendly person.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
75 High Street, DG12 6DJ, Annan, United Kingdom
- 01461718514
4.9
Excellent
485 reviews
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From arriving in travel agents the lady…
From arriving in travel agents the lady was so very helpful first class service
October 12, 2025
Reply from Hays Travel - Annan
Hi Hugh,
Thank you very much for taking the time to leave this kind review, it is greatly appreciated. It was a pleasure to help you with booking your special trip! Thank you again for Booking with us at Hays Travel Annan!
Excellent service
Hollie was very knowledgeable about the holiday I was booking , friendly and polite. Nothing was too much hassle
October 11, 2025
Reply from Hays Travel - Annan
Hi,
Thank you so much for your kind review, it was a pleasure to help you with booking your holiday! See you Soon :)
Macie was excellent
Macie was excellent. She handled my enquiry efficiently. All what I needed was done quickly and handled everything in a professional manner.
October 3, 2025
Reply from Hays Travel - Annan
Maci is a great part of the team and glad we were able to help
Allison
Reply from Hays Travel - Annan
Hi Donna, Thank You so Much for your lovely review, always a pleasure to help you with booking your holidays - Hollie 😊
Reply from Hays Travel - Annan
Always a pleasure
Thankyou for booking with us again
The team ,Alison ,Hollie & macey ,were…
The team ,Alison ,Hollie & macey ,were so helpful & always happy ,hotel was great only negative was shower wasn't cleaned & towels changed once ,apart from that was great ,booked to go back next year
September 18, 2025
Reply from Hays Travel - Annan
Hi Wendy,
Thank you for your kind review, we are all so glad that you had a nice time, and hope you are looking forward to your next one :)
Hollie was amazing
Hollie was amazing. Professional, courteous and knowledgeable. Taking time to listen to our likes and dislikes. Easy, friendly process from start to finish.
September 17, 2025
Reply from Hays Travel - Annan
Hello,
Thank you so much for leaving me such a kind review, I am so glad I was able to help you with booking your next trip, and I hope you are looking forward too it!
Thank you again for Booking with Hays Travel Annan - we hope to see you again soon!
Hollie
Great experience
Great experience. Hollie was very helpful and quick at responding to my telephone enquiry. She made booking our holiday easy and was very knowledgeable.
September 13, 2025
Reply from Hays Travel - Annan
Thankyou for booking your holiday with us here at Hays Travel Annan.
Allison
Hollie did a fantastic job sourcing the…
Hollie did a fantastic job sourcing the right holiday for us , excellent service , friendly atmosphere in the shop
September 12, 2025
Reply from Hays Travel - Annan
Thankyou for the kind review
Always book with you staff very…
Always book with you staff very helpful.and give a lot of advice. Never been disappointed .
September 4, 2025
Reply from Hays Travel - Annan
Hello James,
I am glad to hear that you are always pleased with the service which you get from us, always glad to be able to help you with booking your holidays. Thank you again for choosing Hays Travel Annan :)
Staff at Annan are great
Staff at Annan are great. Thank you Hollie for sorting our next cruise.
September 6, 2025
Reply from Hays Travel - Annan
Hi Kate,
Thank you so much for your lovely review - it was a pleasure to be able to help you with booking your next cruise. Thank you again for choosing Hays Travel Annan :)
Lovely service as always they go out…
Lovely service as always they go out there way to help you and have a lovely day to day chat with you also
September 2, 2025
Reply from Hays Travel - Annan
Hi Helen,
Thank you very much for leaving us another lovely review - always a pleasure to be able to help :)
Friendly knowledgeable staff
Friendly knowledgeable staff . They searched for me until they found the ideal holiday for me. Nothing was to much bother
September 2, 2025
Reply from Hays Travel - Annan
Thank you very much for leaving us such a lovely review, glad to hear that Allison was able to find you the perfect holiday! We hope you are looking forward too it.
Thank you again for Booking with Hays Travel Annan
Very helpful
Very , helpful and efficient when I went to book our holiday . Many thanks
August 30, 2025
Reply from Hays Travel - Annan
Thankyou for letting us book this amazing family holiday
Latest booking
Friendly, helpful staff. Listen to your needs and don't feel rushed to make a decision.
August 29, 2025
Reply from Hays Travel - Annan
Thankyou for booking with us again, glad we could help
Alison at the Annan branch was…
Alison at the Annan branch was absolutely fantastic! Her knowledge was exceptional and excellent customer service! Fantastic service, extremely helpful, professional and friendly. Thank you so much! Would highly recommend
August 24, 2025
Reply from Hays Travel - Annan
Thankyou so much for the kind review, glad we could find you the perfect holiday
Reply from Hays Travel - Annan
Thankyou for the kind review , glad we were able to find you the holiday you were looking for.
Allison
Manager
We were under no time pressua relaxed experience res when we…
We were put under no time pressures when we booked and looked at several options before deciding what was best for us.
August 10, 2025
Reply from Hays Travel - Annan
Thank you so much for taking the time to leave such lovely comments. Look forward to seeing you again .
York
Hayes were great , the breakfast staff were a bit forgetful and kept forgetting to bring out breakfast coffees. Had to ask 4 times and it was cold. No fault with Hayes
August 15, 2025
Reply from Hays Travel - Annan
Hello Gillian,
Thank you for taking the time to update your review on the trip you booked through us for York. I am sorry to hear about the service at Breakfast, we will make sure that we will pass this on to the Tour Operator so that they can look into this going forward.
Thank you,
Hollie :)
Hollie in your Annan branch is always…
Hollie in your Annan branch is always very helpful and knowledgeable
August 12, 2025
Reply from Hays Travel - Annan
Hello Carole,
Thank you so much for your very kind review - always great to get feedback.
Thank you so much for once again choosing to book with Hays Travel Annan - enjoy your trip! 🙂
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