Hays Travel - Annan Reviews 

Hollie was very helpful and patient with us All booked in no time

Excellent friendly service. Hollie took the time to get to know us and again tailored our holiday to make it perfect for us.

The lady was very helpful and organised everything in record time with choices. Only one thing I could recommend would be to explain to customers when booking Premium Economy (which we have just done) that if the customer wants to sit in a specific seat on the plane that it can be prebooked which costs more money. Yes, not everyone will bother with this but we wanted two seats together on our own rather than a four seated. We had payed the bill one day then told if we wanted to be able to sit together in a two seated rather than a four then it would be best to pre book. We were told this the next day after paying so it would have been better if that had been explained before paying to prevent another payment being made. Yes, you can wait till the day you fly and try and get seats together but this we didn’t want to leave to chance. However, the lady was very good to phone the airline and arrange the two seater for us so all in all it was a good experience.

We were greeted by holly, she was extremely knowledgeable and gave us recommendations on what to do and what to avoid. She was so lovely and helpful throughout and made booking our holiday a breeze. Would definitely use hays travel at Annan again.

Holly sorted our holiday and arranged flights separately for family members we always use hay travel would not use anyone else holly snd Alison are friendly professional and a delightful to deal with keep on doing what you are doing girls

Friendly service, nothing too much trouble. Allison found us just what we wanted. 10/10 service

Allison the Manager was a great help with lots of knowledge on destinations and hotels. She was patient with us and we found a great hotel. Allison also helped arranged airport parking and euros. Thank you.

As always, professional; knowledgeable and polite;
A pleasure to book with this company.
Thank you, (Holly)

Our experience in the Annan shop was first class as always thankyou Hollie 🤩

It was excellent service and a pleasure to go to Annan and Hollie couldn’t have been more helpful and looked after us so well.

Always go to Hays Travel in Annan, find the girls are all so helpful and knowledgeable.

The time spent by Allison at the Annan branch gave us. Looking at several cities and river cruises. This is the third time we have used Hays. Will use again.

Very helpful and straightforward explanation and answers job done brilliant service

Friendly - Supportive and Patient staff
Plenty of knowledge
Willing to give ideas and advice
Hollie was fantastic throughout our time in the branch

Great service, provided lots of information

Alison at Hays was very friendly and helpful and explained everything we need to know.

Friendly professional staff always makes the difference
Angela at the Annan branch was great couldnt do enough for me
Didnt push anything at me - i was never rushed and when i asked about the hotel she read out the reviews and checked what was around the area
She had the required qualities - people skills

Very helpful

Very helpful and knowledgeable staff. A pleasant and comfortable space.