Angela was having trouble with the system and couldn’t get our holiday booked. She tried the next day, with no luck. The following day I got a phone call from Angela, the system seemed to have been fi... See more
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My husband and I used Hays Travel recently as we had a complicated itinerary we wanted to achieve. Staff member (Carla) had prepared several options for us and after some discussions we booked our dre... See more
Company replied
I emailed the Arbroath store with what I was thinking of. Got a great response with several suggestions. Went into store and booked one of the suggestions same day. Great service. Staff always helpful... See more
Company replied
This was the second occasion I have used Hay's Travel in Arbroath, and the customer care experience was first class. Tracey was my adviser on both occasions, and could not have been more helpful. In... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
203 High St, DD11 1DY, Arbroath, United Kingdom
- 01241654027
5.0
Excellent
1K reviews
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Reply from Hays Travel - Arbroath
Thank you for your feedback
Angela made it easy to understandAnd easy to do our booking
Angela made it easy to understand
July 24, 2026
Reply from Hays Travel - Arbroath
Thank you for your kind feedback.
Trouble booking holiday - Solved
Angela was having trouble with the system and couldn’t get our holiday booked. She tried the next day, with no luck. The following day I got a phone call from Angela, the system seemed to have been fixed and she managed to book our holiday. Definitely went above and beyond. We have used Hays Travel in Arbroath on quite a few occasions and always found the staff to be really helpful.
July 23, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Always pleasant and very helpful 😊
July 17, 2026
Reply from Hays Travel - Arbroath
MISS RUTH R LONGMUIR,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our team to be pleasant and very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Arbroath
Staff excellent service second to none
Staff excellent service second to none, it’s the only place I go for travel.
Superb Branch and always happy to help
July 16, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
The young lady that served us was very…
The young lady that served us was very helpful and really nice
July 22, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Excellent Service
My husband and I used Hays Travel recently as we had a complicated itinerary we wanted to achieve. Staff member (Carla) had prepared several options for us and after some discussions we booked our dream holiday. The whole process was very relaxed and stress free, would highly recommend.
July 18, 2026
Reply from Hays Travel - Arbroath
ISA27,
Thank you for your wonderful review! We are so pleased to hear that we could help you achieve your dream holiday with a relaxed and stress-free experience.
Kind Regards
Hays Travel Arbroath
Excellent holiday advice and booking
Stuart at Hays Arbroath was very helpful professional and knowledable about our holiday requests. The booking process was excellent.
July 15, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Very helpful agent explained everything…
Very helpful agent explained everything in detail
July 21, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
I emailed the Arbroath store with what…
I emailed the Arbroath store with what I was thinking of. Got a great response with several suggestions. Went into store and booked one of the suggestions same day. Great service. Staff always helpful. Thanks to Stuart for fast response and great suggestions. Extremely helpful.
July 17, 2026
Reply from Hays Travel - Arbroath
Irene ,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such a fast response and great suggestions, making your experience extremely helpful.
Kind Regards
Hays Travel
As usual professional staff doing…
As usual professional staff doing everything possible to get the holiday you desire Thankyou Stewart and staff
July 15, 2026
Reply from Hays Travel - Arbroath
Thank you for your very kind review. We are so pleased we could help you find the perfect holiday and that you had such a positive experience with our team.
Kind Regards
Arbroath
Efficient and informative before
Efficient and informative before, during and after our return, the complete service at a competetive price🙂
July 15, 2026
Reply from Hays Travel - Arbroath
Thank you for your wonderful feedback! We are so pleased to hear that you found our service efficient and informative throughout your experience, and at a competitive price.
Kind Regards
Hays Travel Arbroath
Your colleague Angela is exceptional
Your colleague Angela is exceptional - she considers everything & interacts beautifully with customers- she is first class & I will always use Hay’s Travel Arbroath because of Angela & the wider staff team.
July 12, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thank you for your wonderful review! We are so pleased to hear that our team was friendly, welcoming, and helpful. We appreciate your kind words.
Kind Regards
Hays Travel Arbroath
Hays Travel Arbroath are the best
Hays Travel Arbroath are the best. Very knowledgeable and very helpful. Wouldn’t think about going anywhere else. Highly recommended. Thanks Stuart and Gang x
July 10, 2026
Reply from Hays Travel - Arbroath
Olive,
Thank you so much for your wonderful review! We are delighted to hear that you consistently have a great experience with us and appreciate your kind words about our helpful and knowledgeable team. We truly appreciate your recommendation!
Kind Regards
Hays Travel Arbroath
Rory was absolutely brilliant
Rory was absolutely brilliant. Took time to look for the perfect holiday, give advice and made sure we were happy. He couldn't of done more. Excellent service from him.
July 10, 2026
Reply from Hays Travel - Arbroath
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that our team member was able to help you find the perfect holiday.
Kind Regards
Hays Travel Arbroath
Very helpful and informative staff who…
Very helpful and informative staff who made process easy.
July 1, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Second Booking
This was the second occasion I have used Hay's Travel in Arbroath, and the customer care experience was first class. Tracey was my adviser on both occasions, and could not have been more helpful. In less time than I would have struggled with online, we left with a cruise booked, and all details sent to us within 3 hours. Fantastic. Thank you Tracey.
July 7, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Well done Arbroath Hay's!
Tracey spent a lot of time making sure that we got the holiday that is right for us. Nothing was too much trouble for her.
July 1, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
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