We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... See more
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Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... See more
Company replied
Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... See more
Company replied
Very pleasant young man, Rory, was very helpful and was able to suggest and find us a suitable trip to Prague. We have always found the staff at Hayes in Abroath to be welcoming and helpful.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
203 High St, DD11 1DY, Arbroath, United Kingdom
- 01241654027
5.0
Excellent
1K reviews
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Excellent holiday advice and booking
Stuart at Hays Arbroath was very helpful professional and knowledable about our holiday requests. The booking process was excellent.
July 15, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Very helpful agent explained everything…
Very helpful agent explained everything in detail
July 21, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
I emailed the Arbroath store with what…
I emailed the Arbroath store with what I was thinking of. Got a great response with several suggestions. Went into store and booked one of the suggestions same day. Great service. Staff always helpful. Thanks to Stuart for fast response and great suggestions. Extremely helpful.
July 17, 2026
Reply from Hays Travel - Arbroath
Irene ,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such a fast response and great suggestions, making your experience extremely helpful.
Kind Regards
Hays Travel
As usual professional staff doing…
As usual professional staff doing everything possible to get the holiday you desire Thankyou Stewart and staff
July 15, 2026
Reply from Hays Travel - Arbroath
Thank you for your very kind review. We are so pleased we could help you find the perfect holiday and that you had such a positive experience with our team.
Kind Regards
Arbroath
Efficient and informative before
Efficient and informative before, during and after our return, the complete service at a competetive price🙂
July 15, 2026
Reply from Hays Travel - Arbroath
Thank you for your wonderful feedback! We are so pleased to hear that you found our service efficient and informative throughout your experience, and at a competitive price.
Kind Regards
Hays Travel Arbroath
Your colleague Angela is exceptional
Your colleague Angela is exceptional - she considers everything & interacts beautifully with customers- she is first class & I will always use Hay’s Travel Arbroath because of Angela & the wider staff team.
July 12, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thank you for your wonderful review! We are so pleased to hear that our team was friendly, welcoming, and helpful. We appreciate your kind words.
Kind Regards
Hays Travel Arbroath
Hays Travel Arbroath are the best
Hays Travel Arbroath are the best. Very knowledgeable and very helpful. Wouldn’t think about going anywhere else. Highly recommended. Thanks Stuart and Gang x
July 10, 2026
Reply from Hays Travel - Arbroath
Olive,
Thank you so much for your wonderful review! We are delighted to hear that you consistently have a great experience with us and appreciate your kind words about our helpful and knowledgeable team. We truly appreciate your recommendation!
Kind Regards
Hays Travel Arbroath
Rory was absolutely brilliant
Rory was absolutely brilliant. Took time to look for the perfect holiday, give advice and made sure we were happy. He couldn't of done more. Excellent service from him.
July 10, 2026
Reply from Hays Travel - Arbroath
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that our team member was able to help you find the perfect holiday.
Kind Regards
Hays Travel Arbroath
Very helpful and informative staff who…
Very helpful and informative staff who made process easy.
July 1, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Second Booking
This was the second occasion I have used Hay's Travel in Arbroath, and the customer care experience was first class. Tracey was my adviser on both occasions, and could not have been more helpful. In less time than I would have struggled with online, we left with a cruise booked, and all details sent to us within 3 hours. Fantastic. Thank you Tracey.
July 7, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Well done Arbroath Hay's!
Tracey spent a lot of time making sure that we got the holiday that is right for us. Nothing was too much trouble for her.
July 1, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
The young man Rory in your Arbroath…
The young man Rory in your Arbroath shop was very helpful
July 2, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
As always absolutely 💯 only travel…
As always absolutely 💯 only travel agents in Arbroath i go to
Angela is very helpful cheery I always get something the rest off the staff are good to and friendly to x
July 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Great customer service
Great customer service! Tracy was excellent & very knowledgeable to help us get exactly the trip we wanted 😊
July 1, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
The Customer Advisor,was so helpful,def…
The Customer Advisor,was so helpful,def no pressure to buy,lots of good advice and plenty of knowledge ,first class service,booking was so easy,Assistant was called Angela ,
June 30, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Fast, friendly, professional and helpful.
Angela was very helpful and friendly throughout, she gave us the best options based on what we were looking for in a holiday.
June 30, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Angela was very friendly and…
Angela was very friendly and professional helped us choose a holiday with a lot of knowledge
June 27, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
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