First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... See more
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We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... See more
Company replied
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... See more
Company replied
Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
203 High St, DD11 1DY, Arbroath, United Kingdom
- 01241654027
5.0
Excellent
1K reviews
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Vicky looked after us so well and did…
Vicky looked after us so well and did all she could to sort our holiday out great member of staff
February 7, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Helpful staff
Angela and her colleague,whom we saw the week before , helpfull and informative.Took time with us to make sure we were happy with holuday
February 4, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Angela was friendly and informative…
Angela was friendly and informative giving me the confidence to go ahead and book our holiday with Hay’s Travel. This is our first time using this company and we hope to use them again for future holidays.
February 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
We told the travel agent the kind of…
We told the travel agent the kind of holiday we were after, she was able to tick all the boxes of our requirements. It was good to know that she had a customer who was returning to that hotel for the third consecutive time and who had nothing but praise for the hotel and the area. We feel confident that our holiday will live up to our expectations.
February 2, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
amazing customer service
Stuart gave myself and my mum a very professional and helpful service. He went above and beyond to find us a great deal but also taking time to find us a hotel and flight times that suited our needs. Would highly recommend and will be using Hayes travel Arbroath for all my travel needs.
February 2, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Always get friendly service and…
Always get friendly service and attention when we go into the office.
January 31, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicki was so helpful
Vicki was so helpful, very informative and patient while we worked through dates etc that we could make work.
January 29, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Getting your holiday right, speak to Hays.
The agent, Angela, took time to explain everything, using her knowledge, she brought up alternatives which encompassed our needs. Her patience and knowledge were well worth our time in travelling 25 miles to hear. Saved us a lot of time ploughing through the many options.
January 28, 2026
Reply from Hays Travel - Arbroath
Darryl White,
We appreciate you taking the time to share your experience. We're so glad to hear that our agent's expertise and patience were helpful in finding the perfect options for your needs.
Hays Travel
The friendly and welcoming reception…
The friendly and welcoming reception was indeed a stand out feature in Hays Arbroath
January 27, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
wonderfull staff that know there…
wonderfull staff that know there customers and make you feel welcome thanks again vicky
January 25, 2026
Reply from Hays Travel - Arbroath
JAMES Dear,
We're happy to hear that our staff made you feel welcome and valued. Thank you for your wonderful feedback; we appreciate it greatly.
Hays Travel
Great service
Great service. Everything done for us. Staff are lovely and extremely helpful and patient.
January 25, 2026
Reply from Hays Travel - Arbroath
Mrs Maria Ritchie,
We appreciate your kind words! We are so glad that our staff could provide such helpful and patient service while planning for you.
Hays Travel
Stuart made it so easy for us to book…
Stuart made it so easy for us to book our ideal holiday. He was very knowledgeable and was able to recommend several options. Staff were all very friendly, definitely will be booking our holidays here again
January 25, 2026
Reply from Hays Travel - Arbroath
Glad you got booked up and thanks for your feedback.
Always helpful
As always Angela was so helpful in the booking of our family holiday. She looked for the best prices for us Can’t fault the service at Hays Travel Arbroath
January 24, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
as always excellent service from the…
as always excellent service from the team in Arbroath shop. Angela knows our options when booking a holiday. Angela was polite helpful and pleasant to us
January 21, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Every thing was so easy
Every thing was so easy. Very help full, we got just what we wanted. So good.
January 21, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Very helpful and kind
January 10, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Great service from Angela again
January 17, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Great service as usual from outstanding…
Great service as usual from outstanding staff !
January 16, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Rory was an absolute gent
Rory was an absolute gent, smooth process throughout the booking process.
January 14, 2026
Reply from Hays Travel - Arbroath
Thank you for your kind feedback
Reply from Hays Travel - Arbroath
We appreciate you taking the time to share your positive experience. We are so glad that you consistently receive excellent service.
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