First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... See more
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We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... See more
Company replied
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... See more
Company replied
Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
203 High St, DD11 1DY, Arbroath, United Kingdom
- 01241654027
5.0
Excellent
1K reviews
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Listened to what we wanted and got our…
Listened to what we wanted and got our holiday booked as requested
February 22, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thank you for your kind feedback
So friendly and helpful always able to…
So friendly and helpful always able to help you book the perfect holidays, prefer face to face rather than online.
February 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicky was very helpful and friendly got…
Vicky was very helpful and friendly got what I was looking for for my dates and where I wanted to go
February 26, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Tracey was very professional and could…
Tracey was very professional and could offer helpful guidance when considering our options when booking our 4 night trip to Rome. Was very easy to talk to and made us feel relaxed.
February 25, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Fantastic service …
Great service in sourcing booking friendly knowledgeable and helpful listened to requested and met Holliday requirements quickly
February 22, 2026
Reply from Hays Travel - Arbroath
Thank you for your kind feedback.
Always helpful
Always helpful , sorted out everything we wanted sorted. Stuart and everyone else is always cheerful . Always book through hays Arbroath for any holiday we book.
February 20, 2026
Reply from Hays Travel - Arbroath
Glad you goy another holiday booked up.
Very helpful and great customer service
February 10, 2026
Reply from Hays Travel - Arbroath
Thank you for your kind feedback
Very knowledgeable and helpful staff…
Very knowledgeable and helpful staff who took the time to get confirmation from the operators on the suitability of our short list of hotels for wheelchair access.
February 10, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Just the knowledge experience
Just the knowledge experience
Time sitting looking into everything for what we wanted for our Holiday.
Very grateful
February 15, 2026
Reply from Hays Travel - Arbroath
Thank you for your kind feedback.
Vicky, great customer service
I always prefer to deal with Vicky, she is approachable, honest and will go out of her way to help.
February 12, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
The informative staff ,and knowledge of…
The informative staff ,and knowledge of places countries i want to go,thefacebook page gives me a chance to see which deals and affordability.
November 17, 2025
Unprompted review
Reply from Hays Travel - Arbroath
MRS HELEN FRANCES BENNETT,
We appreciate your positive feedback! We're happy to hear that our knowledgeable staff and Facebook page are helpful in planning your trips.
Hays Travel
Vicky was very very helpful 100% satisfied
Vicky was very very helpful , very kind and informative. She had lots of knowledge about the cruise , she also had a good sense of humour. We were very impressed.
February 10, 2026
Reply from Hays Travel - Arbroath
Irene Syme,
We appreciate your kind words. We're happy to hear that Vicky was helpful, kind, informative, and had a good sense of humour. We're impressed you were impressed!
Hays Travel
Easiest trip/flight bookings.
Nice environment, very knowledgeable & helpful staff and a pleasure using them. My easiest trip/flight bookings ever.
January 21, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Great service
Angela is knowledgeable, helpful and friendly. We pretty much knew what we wanted and she sourced, booked and our deposit paid all in around 20 minutes.
February 10, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Visit to discuss travel insurance
As always a professional and friendly service and as long term repeat customers a good relationship has been built with knowledgeable staff.
February 9, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Angela was very helpful and knowledgeable
Angela was very helpful and knowledgeable.
February 10, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Friendly and helpful staff
January 31, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Pleasant relaxed visit
Enjoyable, relaxed visit. Angela was incredibly knowledgeable and helpful. Holiday booked and thinking about booking next holiday now.
February 7, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
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