First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... See more
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We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... See more
Company replied
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... See more
Company replied
Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
203 High St, DD11 1DY, Arbroath, United Kingdom
- 01241654027
5.0
Excellent
1K reviews
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Easy access to all types of holidays
Easy access to all types of holidays, with very knowledgeable travel agents with loads of good ideas and advice.
March 20, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Tracey was great to deal with and as…
Tracey was great to deal with and as helpful as always
March 20, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Nothing was to much bother
Nothing was to much bother. Getting my health insurance was a bit of a struggle, The system was not working properly finished up with telephone call to the company.Vicky one of the assistance was so patient and VERY helpful. Thanks
January 17, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Efficient professional polite helpful…
Efficient professional polite helpful and informative- thank you
March 13, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Went in to the shop to get a price for…
Went in to the shop to get a price for a holiday this year and a price for a holiday next year. Came out with a holiday booked for this year and a good price for next year
March 12, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Excellent advice received …
We had an idea as to what we wanted from our holiday. On receiving advice, and much help from Vicky, we left the office having booked a holiday. Thank you Vicky and Hays.
March 11, 2026
Reply from Hays Travel - Arbroath
James Stewart,
We're happy to hear that we could help you book your holiday! It's great to know that the advice and assistance you received were valuable to you. Thank you for your feedback.
arbroath, Hays Travel
excellent friendly and helpful service
March 8, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicky was really helpful and…
Vicky was really helpful and informative, I feel she really understood our needs with in the family for booking appropriate accommodation.
March 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Mr Tom Mckay,
We appreciate you sharing your kind words; we're so happy to hear about the great experience you had with our team!
arbroath, Hays Travel
I was looking for a holiday for myself…
I was looking for a holiday for myself and my 4 boys! Vicky found us the perfect holiday, the process was quick, smooth and amazing customer service
February 26, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Great service from a good team
As always a great experience in Arbroath branch, we tend to go to Angela who is very helpful. We went one day to look at options but returned next day when we decided where we wanted to go. Angela is so patient she also makes it fun as we always have a banter something that is quite often missing now adays. We will definitely be back to book another holiday.
March 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Arbroath experience
We found 'Rory' at your Arbroath travel agency to be very helpful, knowledgeable and friendly.
My wife requires travel assistance and walk in showers etc in hotels and Rory could not have been more helpful with our requirements to the extent of booking our flight seats with Jet2. on his own initiative.
March 1, 2026
Reply from Hays Travel - Arbroath
Thank you for your kind feedback
Tracey was extremely helpful as we…
Tracey was extremely helpful as we weren’t sure what we wanted but she put us at ease right away! We selected a cruise and are ready to go!
March 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Tracey was Very helpful and interested…
Tracey was Very helpful and interested I. What I was wanting to
Booked out tour efficiently no problems
March 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Fabulous
Stuart was fabulous. He found a great deal for us and gave us advice about booking show tickets and travelling around the city when we visit London.
Thank you
March 1, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Lots of suggestions and taking their…
Lots of suggestions and taking their time with you.
February 22, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
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