First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... See more
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We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... See more
Company replied
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... See more
Company replied
Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
203 High St, DD11 1DY, Arbroath, United Kingdom
- 01241654027
5.0
Excellent
1K reviews
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The staff are always very friendly and…
The staff are always very friendly and go above and beyond to ensure we always get the holiday we want. Very helpful advice about all aspects of travel.
April 14, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
We gave Vicky our details and she made…
We gave Vicky our details and she made our booking very easy
April 15, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Perfection !!
Speaking to Angela and getting the right deal for the holiday we wanted
April 14, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
The welcome from all staff when…
The welcome from all staff when entering the shop. Also our travel consultant Vicky who took us through all aspects of our booking and assured us if we had any queries she was there to hel us.
March 31, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Efficient and Knowledgeable
The Travel agent was very efficient and knowledgeable. We have booked a holiday with Hays many times and and are always pleased with the staff at Arbroath.
April 1, 2026
Reply from Hays Travel - Arbroath
Derek Nicoll ,
We appreciate you taking the time to share your repeated positive experiences with our team. We're so glad to hear that you've consistently found our agents efficient and knowledgeable.
Kind regards
Hays Travel Hastings
Easy booking process!
Stuart made the process of booking a girls trip really easy. He was informative and very helpful.
Thanks Stuart! xx
April 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind reply :)
Always take personal service to another…
Always take personal service to another level
Wouldn't go anywhere else to book
A five star experience every time
April 3, 2026
Reply from Hays Travel - Arbroath
Thanks for your feedback and glad you got booked up.
Always a pleasure to book our holidays…
Always a pleasure to book our holidays at Hays travel.
All staff are brilliant.
A huge shout out to Angela who always goes above & beyond for us ⭐️
April 3, 2026
Reply from Hays Travel - Arbroath
Christine Spink,
We're happy it's always a pleasure booking your holidays with us. Our team strives to provide excellent service, and we appreciate your recognition of their efforts!
Kind regards
Hays Travel Hastings
Very friendly helpful staff
April 3, 2026
Reply from Hays Travel - Arbroath
Mhairi,
We appreciate you taking the time to leave us this wonderful review! We are so pleased that you found our staff helpful and friendly.
Kind regards
Hays Travel Hastings
Staff were friendly and helpful
Staff were friendly and helpful. Rory who booked my holiday. Tried his best to get what I wanted
March 29, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
The agent booking my holiday was great.
March 29, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
As always so very friendly and helpful…
As always so very friendly and helpful made sure we got the best deal. Makes booking a holiday a relaxing experience. Big thank you to Stewart. Johnny & Brenda Prow. 👍
March 29, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Proactive customer service
Tracey quickly followed up on an email enquiry, answering questions about hotel and flights, offering to check other dates for better flights times. She could recommend hotel as she'd herself been there. Covered everything even discussing transfer options. Always impressed with customer service and friendly advice.
March 27, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Mr Hays experience
Rory who dealt with my booking.
He is a smart,pleasant and confident member of your staff.
He dealt with my request throughly and gave good advice and choices.
The end result was perfect.
Thanks
March 24, 2026
Reply from Hays Travel - Arbroath
thank you for your kind feedback
Angela went above and beyond to get us…
Angela went above and beyond to get us exactly what we wanted. All the staff at Hays travel in Arbroath are amazing
March 24, 2026
Reply from Hays Travel - Arbroath
Mrs McKenzie,
We appreciate you taking the time to leave us such a complimentary review. We're so happy to hear that you received amazing service from our team.
Kind regards
Alison
Hays Travel
Pontefract
Amazing Staff
The staff were amazing and very friendly and informative. The staff went beyond their duties to find me the best holiday for the best price. Excellent service Thanks 😊
March 17, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Knowledgeable and efficient service
Knowledgeable and efficient service , nothing too much trouble
March 22, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Rory from hays travel Arbroath was very…
Rory from hays travel Arbroath was very nice and easy to talk to did a great job and very patient x
March 19, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
The staff are all so friendly and…
The staff are all so friendly and nothing is a bother.
March 12, 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
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