Hays Travel - Ashford Reviews 

Once again Sandra in your Ashford Kent branch helped us find and book a cruise for us and our daughter and family (spending nearly 2 hours ensuring every detail was correct)
We may look elsewhere but always end up booking with Sandra

Very professional and helpful.

I was made very welcome by Sandra and Tracy. I explained when and where I wanted to travel and within several minutes was given the information that I required.

I felt confident in the information provided - I would recommend Hayes Travel, Ashford for their expertise and knowledge. There was a friendly atmosphere in the branch which is obviously important and means that all the staff work well together.

Visited the Ashford store to book our summer holiday and was seen by Sandra. I had a few questions and was a little indecisive but Sandra was brilliant and helped with everything! I ended up booking the holiday I wanted, for a great price. Sandra was polite, professional and very knowledgeable and even though she was busy, I never felt rushed. I will be going to see her again to book our next trip for February 2027.

Anne-Louise was very friendly and helpful in coordinating with the travel company to arrange the holiday we were looking for. Thank you!

The member of staff who helped us was excellent

Every thing was dealt with professionally & very friendly manner throughout our visit . We have used hays previously & again always took care of everything for us 100 %

We normally work our own holiday travel but had spoken earlier about a September break. We have been to mainland Spain and some of the Spanish islands and our experience of package holidays is not good. In passing the travel agency I spoke with Anne-Louise who was both helpful and professional in arranging the most appropriate hotel and flights for us.

Excellent service very helpful that’s why I always use hays hollie was more than helpful booking our holiday

The lady who served us was helpful, friendly, efficient and knowledgeable.

A really good and positive experience with so much help and advice, carried out by happy and friendly staff, on making a special package tour of Australia and the Ghan for a special event.
It didn't take long to arrange everything, flights, hotels, trains, transfers to match our basic idea.
Looking forward now to October to start the journey.
Thank you

Care, attention and time spent helping us get the right holiday. Listened to all our wishes. Never felt rushed to book. Thank you to Sandra who has also helped and booked holidays for us before - she is a big asset to the company.

Excellent service.
Sandra was very helpful and made several helpful suggestions

Always very friendly and helpful & I would recommend them.

I have travelled with Hayes on several occasions.The travel advisors at the Ashford Kent branch are second to none. I usually deal with Sandra and Holly however this time I also got Issabell in the mix. Each agent do and did everything they could to make my holiday plans work for me.

Great service
It was so good to receive the personal service from Sandra who was confident and friendly. If I had to search for this trip myself, it would've taken me all day. Sandra made it easy to compare hotels and flight times to make sure we were happy.

Holly was great, helpful and polite, as always.

The service agent went through many options to ensure that the holiday we chose was the correct one for us

Booked another holiday with Hays.
The staff are so attentive and friendly and always advise you on the best bookings.
Hollie was very helpful and attentive.