Excellent customer service going above and beyond to make our trip special. Mia tailored our holiday to ensure every detail was perfect and got us the best deal available. We were given tips and advic... See more
Company replied
Location
Switch locationUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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Isobel was very helpful. Looking at different hotels and options with various dates. Fully explained what was included in the booking and was happy to answer any questions we had prior to confirming... See more
Company replied
I always book with Hays ashton in makerfield branch and they are all great, this time Holly (blonde) very satisfied we'll be in touch soon thanks
Company replied
The service we received at Hays Travel was excellent. We wanted to book the same holiday as our friends had booked a few days before . We spoke to Issy who sorted out everything for us. Very pleased... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
- 01942419271
4.9
Excellent
754 reviews
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Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
ONCE AGAIN THE STAFF IN ASHTON IN…
ONCE AGAIN THE STAFF IN ASHTON IN MAKERFIELD BRANCH EXCELLED. KERRY AND THE TEAM ARE FANTASTIC. NOTHING IS EVER TOO MUCH TROUBLE FOR THEM. WOULD RECOMMEND 110%
October 26, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Great customer service
Absolutely brilliant customer service. Although I couldn't go to the store Abbie dealt with everything by email and covered all my queries prior to booking, promptly and efficiently. Got a great deal would definitely recommend.
October 30, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for leaving such a lovely review Donna! So happy to help you get this booked and sorted for you. Have a great time!
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Happy to help.
Great staff,always happy to help and make your booking easy.Special mention to Holly,she has twice now given great service.
October 21, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you so much, Holly & team Ashton hope you have a lovely time!
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Hollie - Ashton in makerfield store, excellent service and knowledge
The staff were so helpful - Hollie, who we dealt with, was so knowledgeable, and nothing was too much trouble - we got the holiday we wanted, at a very competitive price and everything was done for us-very stress free-would recommend the Ashton in makerfield store very much 👍😁
October 26, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Your staff at your Ashton shop where…
Your staff at your Ashton shop where very helpful bi
October 23, 2025
Reply from Hays Travel - Ashton-in-Makerfield
thank you very much! I hope you all enjoy your holiday😊
Great customer service
It’s been many years since we booked through a travel agent. But the whole experience was brilliant. The staff were very welcoming & the shop bright & airy. Kerry who helped us was friendly & easy to talk to. She was able to give great advice & point us in the right direction for a great holiday. We are both now very excited about going.
October 22, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for the review. Hope you both enjoy Cape Verde.
Mia was very helpful and she managed to…
Mia was very helpful and she managed to book our dream holiday to America. Very happy and excited.
October 13, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Awh thankyou so much Michele, I hope you have an amazing time! I cant wait to hear all about it😊
Staff were helpful
Staff were helpful, a little disappointed in the final price wasn't what we'd been quoted.
October 8, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for the review! sorry you were a little disappointed, flight prices and availability are on a live system and can change at any time until the booking is actually confirmed. We hope you have a great time in Thailand. 😊
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
ABBIE
The young lady, Abbey, was very professional, friendly and very knowledgeable in answering all our queries efficiently.
October 4, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for leaving your lovely review! Pleasure to help you all get your holidays booked :)
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for taking the time to leave your lovely review! :)
Abbie was excellent
September 30, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for taking the time to leave your lovely review. Was a pleasure to help get your holiday booked :)
Excellent customer friendly service…
Excellent customer friendly service recieved from all the members of staff, who were both knowledgeable and very efficient.
Thank you Kerry for all your help with our booking.
September 24, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Reply from Hays Travel - Ashton-in-Makerfield
Thanks so much Mark it was my pleasure
Abbie from Ashton in Makerfield Heyes…
Abbie from Ashton in Makerfield Heyes travel has been amazing, talking to us about our options, getting us different prices, looking into different hotels and resorts she has been so patient and is an absolute gem.
September 22, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you so much for your kind review, Abbie will be thrilled.
Abbey from Ashton in maker field store…
Abbey from Ashton in maker field store was extremely helpful nothing was to much trouble and a set to Hayes travel
September 12, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you so much for leaving your review! Pleasure to help get your holiday booked :)
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