Excellent customer service going above and beyond to make our trip special. Mia tailored our holiday to ensure every detail was perfect and got us the best deal available. We were given tips and advic... See more
Company replied
Location
Switch locationUnit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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Isobel was very helpful. Looking at different hotels and options with various dates. Fully explained what was included in the booking and was happy to answer any questions we had prior to confirming... See more
Company replied
The service we received at Hays Travel was excellent. We wanted to book the same holiday as our friends had booked a few days before . We spoke to Issy who sorted out everything for us. Very pleased... See more
Company replied
Highly recommend for tailoring holidays to suit your individual needs. Kerry was very efficient, knowledgeable, explaining everything and understood exactly what I wanted from the holiday. She k... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
- 01942419271
4.9
Excellent
752 reviews
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Very helpful in finding all my…
Very helpful in finding all my criteria, friendly staff
January 7, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday.
Great service great staff brillient
January 6, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you so much for your great feedback.
Cruise Visit
The assistant who served me was very polite and friendly. She was thorough. She seemed efficient and quick and was able to deal with our questions.
Our visit was a satisfying and pleasant experience.
January 4, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Spoke to Holly at the Ashton in…
Spoke to Holly at the Ashton in Makerfield branch . She was absolutely fantastic and knowledgeable regarding which was the best season to visit Jamaica. Nothing was too much trouble and within half a hour our holiday was booked . Highly recommend jayne
January 4, 2026
Reply from Hays Travel - Ashton-in-Makerfield
We appreciate you sharing your experience with us. We hope you have a wonderful time!
It was a last minute thing to book a…
It was a last minute thing to book a holiday with no idea as to where to go.
We were sat with izzy who is a trainee. She was very patient and looked after us very well and we finally booked a holiday in Ibiza. So full marks to Izzy.
January 1, 2026
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for booking with me, it was a pleasure, Izzy
Very good 👍 at the Ashton in makerfield…
Very good 👍 at the Ashton in makerfield branch thank you
December 5, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
Great place book holiday holly is very helpful and really nice person definitely go back
Won’t go anywhere else staff r very good especially holly who is very good at her job and very helpful definitely go Back cheers
December 7, 2025
Reply from Hays Travel - Ashton-in-Makerfield
thank you for booking with me, Glad i was able to help you, see you soon. Holly
Reply from Hays Travel - Ashton-in-Makerfield
thank you for the great feedback
Very easy to book with,had a good laugh…
Very easy to book with,had a good laugh with staff,and may I say had a good cup of tea ☕️
December 4, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for booking, it was a pleasure. Enjoy putting the lights up!
All The staff at our Ahton in…
All The staff at our Ahton in Makerfield branch are truly amazing, so helpful they go above and beyond to.please, very efficient
November 29, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
The lady who took my booking was really…
The lady who took my booking was really nice, she went to great lengths to make sure that I got the best deal, that the holiday had everything I wanted and needed, helped me with the insurance, told me where to check what I might need for that country, visas, jabs etc. I am very satisfied with the whole experience.
November 29, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your very kind review - Lynne will be really happy to read this. Thanks again.
All staff in the Ashton in Makerfield…
All staff in the Ashton in Makerfield Friendly and very helpful. We received excellent service from them especially in completing our ESTE applications for our cruise in February 2026. This branch is our travel agent of choice
November 5, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for your lovely feedback and thank you for choosing us again!
Amazing service as always
Amazing service as always. I always use Hays at Ashton In Makerfield and usually deal with Kerry. She is lovely, polite and always great at finding me a fab deal.
November 27, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review and i hope you both have a lovely cruise & stay in Majorca.
I liked the way time was spent with us…
I liked the way time was spent with us , looked at all our options and showed a good knowledge of what was available for us
November 18, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have an amazing holiday!
Wonderful staff …
Wonderful staff …. nothing was too much trouble Booked a fantastic holiday …. Thanks
November 15, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the lovely review and hope you both enjoy your Dubai Cruise.
Holiday surprise
I went into store where Mia greeted me, she was very professional and found what I was looking for, I'm really looking forward to surprising my husband with his Christmas gift 🎄🎁 thank you Mia x
November 13, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thank you for this lovely review Chrissie! I have you have an amazing time!😊Xx
Bucket List
The staff spent time researching and locating one of my dream trips and this resulted in me booking the Baltic capitals with the added bonus of a Black Friday discount. Really appreciate the effort and result.
November 14, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
As always great service this time Holly…
As always great service this time Holly (blonde) but all the staff are brilliant at ashton in makerfield branch very pleased thanks
November 7, 2025
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have an amazing holiday!
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the kind reviews and hope you both enjoy your cruises.
Reply from Hays Travel - Ashton-in-Makerfield
Thanks for the review, I hope you have a lovely holiday!
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