We have booked our holiday with Hays Travel for several years and have always found the staff to be extremely helpful, courteous and professional.This year was no exception .They took the time and pat... See more
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Jess Was absolutely brilliant nothing was to much trouble. The whole experience was flawless far better than going on line. .
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We went in already knowing which holiday we wanted. And the help and speed with which our holiday was sorted was excellent.
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Hays Travel The agents , were super efficient quick to respond polite and professional great to book my travels with them
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
32B/32C Staveleigh Mall, OL6 7JJ, Ashton Under Lyne, United Kingdom
- 0161 6608623
4.9
Excellent
902 reviews
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Exceptional service from Jess
Jess was excellent at providing a selection of cruises for me too choose from. She has the patience of a saint as I kept changing my mind as to the dates. My booking was completed with the minimum of fuss.
Thanks Jess
June 5, 2026
Reply from Hays Travel - Ashton Under Lyne
We love hearing this kind of feedback, thank-you for booking with us and we look forward to seeing you again
so patient
so patient, really good communication, got what I wanted and ran with it good value for money and Nicky is an asset to your team.
June 4, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and thank you for booking with Hays Travel Ashton. Kind regards, Mandy
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and thank you for booking with Hays Travel Ashton. Kind regards, Mandy
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy
Disappointed
Went in today (26.05.26) very disappointed as have used Hays for the last few years! Young girl didn't really seem interested in helping us to find something, didn't even ask what our budget was. Unfortunately lost our sale as went home and booked on line!
May 26, 2026
Unprompted review
Reply from Hays Travel - Ashton Under Lyne
Dear Mrs Priestley, I am so sorry to see and hear this review. I have spoken with my member of staff regarding your enquiry.
I have called your mobile number and have left you a message to call me back on 0161 660 8623 to discuss further. Regards, Mandy
It was quick and easy to book a…
It was quick and easy to book a holiday. I was given several options for the date I specified and I got helpful advice as I was booking my first solo holiday.
May 21, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank-you for your kind words, we're delighted to hear you had a positive experience, we really appreciate your support and look forward to seeing you again.
Very fast friendly service
May 19, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank-you for your kind words, we're delighted to hear you had a positive experience, we really appreciate your support and look forward to seeing you again.
Jess was amazing 👏 nothing was 2 much…
Jess was amazing 👏 nothing was 2 much for her I literally through all sorts of questions at her she has booked my Thailand trip for me and done everything I asked for. Thank u again.
May 18, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank-you for your lovely feedback and choosing to book with us, we look forward to making your trip a memorable experience.
My friend and I always go to HaysHappy Holidays…
My friend and I always go to Hays Travel - Ashton -under-Lyne because all the staff are so helpful and friendly and work hard to fine what we are looking.
May 16, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton once again, kind regards, Jess :)
Not impressed at all had to climb a lot…
Not impressed at all had to climb a lot of stairs to room no veranda no kettle no drawers no where to put our suitcases very dissatisfied I’m retired as I have a bad back it’s horrendous here
May 16, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank-you for your feedback, We are very sorry to hear that the accommodation booked has not met your expectations, especially considering your back issues and mobility concerns.
As an independent travel agency we work with a number of suppliers, and this holiday was booked through a separate supplier. However, we appreciate you bringing this to our attention and will pass your comments directly to them to help improve future guest experiences.
When you return, please feel free to contact us privately so we can discuss the matter with you directly
I spoke to the young lady told her what…
I spoke to the young lady told her what I needed. She looked on her system and found the exact holiday I wanted she explained everything to me in a nice polite matter and she was very professional
May 14, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments I will pass them onto Keira, kind regards, Jess :)
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy
Reply from Hays Travel - Ashton Under Lyne
Thank you for your comments and for booking with us once again, kind regards, Mandy
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashto, kind regards, Mandy
NICKY WAS VERY PATIENT and FOUND ME TWO…
NICKY WAS VERY PATIENT AND FOUND ME TWO HOLIDAYS, THAT FULLY MET THE REQUIREMENTS ID ASKED FOR.
May 4, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton once again, kind regards, Mandy
Reply from Hays Travel - Ashton Under Lyne
Thank you for your comments and for booking with Hays Travel Ashton, kind regards, Mandy
Was seen by Jess at the Ashton branch…
Was seen by Jess at the Ashton branch and she was amazing, nothing was ro much trouble for her, she rang when she said etc, so professional, and got us a great deal.
Will be back again !!!
May 2, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments. I am so pleased that Jess managed to get exactly what you wanted. Thank you for booking with Hays Travel Ashton, kind regards, Mandy
Delightful and courteous staff
Delightful and courteous staff. Helped to make the booking process simple and uncomplicated.
May 1, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy
Very helpful staff.
Very helpful staff who found us a holiday and also helped with the App.
May 1, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy
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