Hays Travel - Ashton Under Lyne Reviews 

902
TrustScore 5 out of 5

4.9

32B/32C Staveleigh Mall, OL6 7JJ Ashton Under Lyne, GB


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Rated 5 out of 5 stars

We have booked our holiday with Hays Travel for several years and have always found the staff to be extremely helpful, courteous and professional.This year was no exception .They took the time and pat... See more

Company replied

Rated 5 out of 5 stars

Jess Was absolutely brilliant nothing was to much trouble. The whole experience was flawless far better than going on line. .

Company replied

Rated 5 out of 5 stars

We went in already knowing which holiday we wanted. And the help and speed with which our holiday was sorted was excellent.

Company replied

Rated 5 out of 5 stars

Hays Travel The agents , were super efficient quick to respond polite and professional great to book my travels with them

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 32B/32C Staveleigh Mall, OL6 7JJ, Ashton Under Lyne, United Kingdom

  • 0161 6608623

4.9

Excellent

TrustScore 5 out of 5

902 reviews

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4.9

All reviews

(902)

119,579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The member of staff was very helpful…

The member of staff was very helpful and showed us lots of options for Belamadena. We found an alternative to our first choice and we are very happy

April 29, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy

Rated 5 out of 5 stars

Always five star ⭐

Always five star ⭐, the staff the service the whole experience ⭐⭐⭐⭐⭐

April 22, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy

Rated 5 out of 5 stars

Great customer service!

Great customer service and helped find the best price and support

April 25, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy

Rated 5 out of 5 stars

Very quick at getting me the right…

Very quick at getting me the right holiday,at the right price,

April 15, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

A very kind and helpful staff

A very kind and helpful staff ! Bend over backwards to give their customers the very best service ! Well done ladies !

April 11, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking your flights with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Went above and beyond to get the…

Went above and beyond to get the transport private taxi best price and times then sorted holiday for next year

April 15, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

They always make you feel welcome 🙏…

They always make you feel welcome 🙏 they got what we wanted service was top the staff are so friendly to help with any problems I would recommend to all my friends just love everything ❤️

April 15, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you once again for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

First class service as always

First class service as always. Very helpful and professional. Won’t go anywhere else.

April 10, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Very helpful and prompt

Very helpful and prompt

April 10, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Helpful and understanding with…

Helpful and understanding with disabilities Thank you

April 10, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Barcelona short break.

We are not used to booking holidays abroad so we went to Hays in Ashton under Lyne.
We cannot recommend the staff enough, they found us exactly what we needed for a short break to Barcelona. Helping us with every step of the booking process.
A great experience and will definitely return.

April 2, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I am so pleased that Nicky found the right holiday for you. Kind regards, Mandy

Rated 4 out of 5 stars

Mandy

Mandy. Love dealing with her she knows us àfter many years service friendly polite efficient .love hays travel.

April 3, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for booking with us once again Mr Rayment. Kind regards, Mandy

Rated 5 out of 5 stars

Nicky was so helpful in helping me…

Nicky was so helpful in helping me choose a Holiday. I told Her My needs and She managed to cover everything for me with patience. Holiday booked and paid for no problem...

April 4, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Lovely to hear that Nicky found the perfect holiday for you Ms Ashton. Thank you for booking with Hays Travel Ashton, kind regards, Mandy

Rated 5 out of 5 stars

The staff were very friendly.

The staff were very friendly, professional, knowledgeable, and a credit to your company

March 7, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Went in to Ashton shop to enquire about…

Went in to Ashton shop to enquire about holiday and everything got sorted in quick time buy jess

March 17, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

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