Hays Travel - Ashton Under Lyne Reviews 

902
TrustScore 5 out of 5

4.9

32B/32C Staveleigh Mall, OL6 7JJ Ashton Under Lyne, GB


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Rated 5 out of 5 stars

We have booked our holiday with Hays Travel for several years and have always found the staff to be extremely helpful, courteous and professional.This year was no exception .They took the time and pat... See more

Company replied

Rated 5 out of 5 stars

Jess Was absolutely brilliant nothing was to much trouble. The whole experience was flawless far better than going on line. .

Company replied

Rated 5 out of 5 stars

We went in already knowing which holiday we wanted. And the help and speed with which our holiday was sorted was excellent.

Company replied

Rated 5 out of 5 stars

Hays Travel The agents , were super efficient quick to respond polite and professional great to book my travels with them

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 32B/32C Staveleigh Mall, OL6 7JJ, Ashton Under Lyne, United Kingdom

  • 0161 6608623

4.9

Excellent

TrustScore 5 out of 5

902 reviews

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4.9

All reviews

(902)

119,579 reviews in the last 12 months

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Rated 4 out of 5 stars

Got what I wanted

Got what I wanted

March 11, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Very helpful full with the holiday…

Very helpful full with the holiday explined everything and thing i need to fill out very warm and friendly

March 20, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient

March 19, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Nicky receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

Pleasant staff in Ashton

I got the holiday i wanted. Very helpful as always in the Ashton branch.

March 17, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Nicky receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

I have been using Hays travel for a number of years , and find them very informative, and patient.

Love Hays Travel, been using them for a number of years,in Ashton under Lyne. The staff are very professional, considerate, and patient.

March 13, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking once again with Hays Travel Ashton. I will make sure that Nicky receives your feedback, Kind regards, Mandy

Rated 5 out of 5 stars

helpful knowledgeable staff member

helpful knowledgeable staff member

March 8, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Nicky receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

Very good experience

Very good experience, very quick and every step was explained. The agent, Keira, was very friendly, helpful and knowledgeable. I would recommend others to book with Hays Travel Ashton.

March 14, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you so much for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Keira receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

Always good helpful service

Always good helpful service. Jessica is lovely.

March 12, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Jessica receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

As always great service from Jasmine…

As always great service from Jasmine who booked our 2 holidays

March 3, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Our experience was very positive.

Our experience was very positive.
Mandy directed us to the relevent company, that included everything we wanted to see on our holiday.
We weren't rushed. All in all, very good.

March 8, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Is was so nice to be of service to you both. Kind regards, Mandy

Rated 5 out of 5 stars

As always staff just brilliant

As always staff just brilliant

March 4, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking your holiday with Hays Travel Ashton. I will make sure that Jessica receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

The lady who dealt with my holiday was…

The lady who dealt with my holiday was so good she helped me alot

February 26, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking your holiday with Hays Travel Ashton. I will make sure that Bella receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

Conceentous friendly staff

Conceentous friendly staff

February 25, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking your holiday with Hays Travel Ashton. I will make sure that Jessica receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

Great service very relaxed

Great service very relaxed , easy to speak too and quick . Never booked with Hays before but will definitely be booking again .

March 3, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Susan Chadwick,

We're happy to hear that you found our service great, relaxed, and quick. We appreciate you taking the time to leave us this positive review, and we look forward to assisting you again!

ashton, Hays Travel

Rated 5 out of 5 stars

I had no problem getting the holiday we…

I had no problem getting the holiday we fancy and. the lady we saw was very helpful

February 22, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Derek Watson,

We're happy to hear that you had no problems and that our team member was very helpful in finding the holiday you wanted. Thank you!

ashton, Hays Travel

Rated 5 out of 5 stars

Friendly and helpful staff good…

Friendly and helpful staff good discount easy booking

February 21, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Paul,

We appreciate you taking the time to leave us such a great review! We're so glad that our staff was helpful and friendly and your booking was easy.

ashton, Hays Travel

Rated 5 out of 5 stars

The Staff at the Ashton-under lyne…

The Staff at the Ashton-under lyne branch are always very helpfull and proffesional. Our latest booking with Jaz was a really nice experience.

February 28, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Terry Simms,

We appreciate your kind words about our team's helpfulness and professionalism. We're happy to hear that your booking experience was really nice.

ashton, Hays Travel

Rated 5 out of 5 stars

Mandy of Hays travel in Ashton under…

Mandy of Hays travel in Ashton under Lyme is the most helpful Lady in the business.she is always very helpful and friendly

February 27, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Kevin,

We appreciate you taking the time to leave us such a kind review. We are so pleased to hear that you found our service to be helpful and friendly.

ashton, Hays Travel

Rated 5 out of 5 stars

Easy and comfortable

February 26, 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

We appreciate you taking the time to leave us such a kind review. We are so pleased to hear that you found our service to be easy and comfortable.

Ashton Hays Travel

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