We have booked our holiday with Hays Travel for several years and have always found the staff to be extremely helpful, courteous and professional.This year was no exception .They took the time and pat... See more
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Jess Was absolutely brilliant nothing was to much trouble. The whole experience was flawless far better than going on line. .
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We went in already knowing which holiday we wanted. And the help and speed with which our holiday was sorted was excellent.
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Hays Travel The agents , were super efficient quick to respond polite and professional great to book my travels with them
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
32B/32C Staveleigh Mall, OL6 7JJ, Ashton Under Lyne, United Kingdom
- 0161 6608623
4.9
Excellent
902 reviews
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Very helpful agent who tried as hard to…
Very helpful agent who tried as hard to find our perfect holiday, We booked a great holiday and knew everything about the resort , flights , .Very pleased
February 2, 2026
Reply from Hays Travel - Ashton Under Lyne
Thomas,
We appreciate you booking your holiday with us. We are so happy to hear that our agent was very helpful in finding your perfect holiday. Thanks for the review.
Hays Travel
Good prices and quick and easy to sort…
Good prices and quick and easy to sort out we had jazz helping us sort out our holiday who couldn't of been better or more helpful . Highly recommend
February 1, 2026
Reply from Hays Travel - Ashton Under Lyne
Dale,
We appreciate you taking the time to share your experience. We're so glad to hear that you found great prices and a quick, easy booking process. It's wonderful to know our service was helpful!
Hays Travel
The staff were lovely
The staff were lovely, polite, cheerful, and ptofessional. When I had to ring due to an error Mandy the mnager was very helpful and sorted the matter quickly.
February 1, 2026
Reply from Hays Travel - Ashton Under Lyne
Vera Wormall,
We appreciate you taking the time to share your experience. We're happy to hear that our staff were lovely and professional, and that the manager resolved the error quickly.
Hays Travel
Helpful thorough service
Helpful and thorough service over a number of days to ensure we selected the best holiday. Spoke to a few members of staff in the process of selecting, who provided us with useful info and brochures. When booking, different options explored to ensure choices were within personal budget.
January 30, 2026
Reply from Hays Travel - Ashton Under Lyne
Karen,
We appreciate you sharing your experience. We're happy to hear that our team provided helpful and thorough service, exploring options to find the best holiday within your budget.
Hays Travel
Booking a Holiday
The lady I first saw was a trainee. lacked the experience of the other staff, although she was pleasant the other staff helped out. I went in as I had questions and wanted verbal answers, which I managed. A big deposit was paid and the girls tried their best.
The confirmation Invoice arrive by e-mail , it was not right so I had to telephone to request another one which came the same evening.
I went into the shop a week later to collect the printed confirmation of the holiday that was fine.
January 21, 2026
Reply from Hays Travel - Ashton Under Lyne
We appreciate you sharing your experience. We regret the initial invoice error and we appreciate your patience with Bella as she is training for her apprenticeship. We're happy the team could assist and that you received the correct confirmation. Your feedback is valuable as we improve our service.
Hays Travel
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy
A good experience
We had a great experience and the help and information we receive gave us the right information about the holidays we were looking for.
January 29, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy
Mandy was very informative about the…
Mandy was very informative about the holiday
She explained all about the flights and hotel and transfers
Asked if we had insurance and holiday money
Also printed all the details for us.
January 27, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton once again, kind regards, Mandy
Very helpful staff at Ashton under lyne…
Very helpful staff at Ashton under lyne branch we booked our first family holiday with jazz she was helpful got the best deals for us.
January 27, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Jazz receives your feedback, kind regards, Mandy
Staff are always so helpful whoever…
Staff are always so helpful whoever deals with you
January 27, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking once again with Hays Travel Ashton. I will make sure that Keira receives your feedback, kind regards, Mandy
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments, and for booking with Hays Travel Ashton, kind regards, Mandy
Good atmosphere
Staff very helpful and listened to what I was asking, answered all my questions
January 26, 2026
Reply from Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Keira receives your feedback. Kind regards, Mandy
Jess was amazing at looking for a…
Jess was amazing at looking for a holiday for me, just sent her some details on an email as to what I was looking for and she got me sorted. Quick reply, polite and very helpful .
January 23, 2026
Reply from Hays Travel - Ashton Under Lyne
Deborah,
We appreciate you sharing your experience. We're so happy to hear that Jess promptly and efficiently helped you find the holiday you were looking for.
Hays Travel
Reply from Hays Travel - Ashton Under Lyne
Thank you Andrew for taking the time to leave a review, it's always a pleasure booking your holidays and behalf of myself and Hays travel we wish you a wonderful time in Salou.
Kind Regards
Jasmyn
Booked for a family holiday in…
Booked for a family holiday in Bulgaria 6 of us was quick and easy thanks to jasmine she's very good at her job and has a good sense of humour made it an enjoyable experience thank you jasmine and mandy and the team at the ladysmith Ashton
January 13, 2026
Reply from Hays Travel - Ashton Under Lyne
Terence,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that booking your family holiday was quick and easy, and that you enjoyed the experience.
Hays Travel
Very good staff thankyou for helping us…
Very good staff thankyou for helping us to book a holiday you was there all the way thankyou so much from Janis a Dave xxxx
January 14, 2026
Reply from Hays Travel - Ashton Under Lyne
Janis,
We appreciate your kind words! We are so happy we could assist you in booking your holiday and were there for you every step of the way.
Hays Travel
Reply from Hays Travel - Ashton Under Lyne
Mark,
We appreciate you highlighting our friendly service and that you have no complaints. Thank you for your valued feedback!
Hays Travel
Reply from Hays Travel - Ashton Under Lyne
Roy,
We appreciate you taking the time to share your positive experience. We are so glad you were happy with our service.
Hays Travel
Always very helpful find us the holiday…
Always very helpful find us the holiday we want
January 18, 2026
Reply from Hays Travel - Ashton Under Lyne
Peter,
We appreciate you taking the time to leave us such a positive review! We are always happy to help you find the holiday you want.
Hays Travel
Friendly and helpful
The staff were friendly and knowledgeable. They made booking a holiday easy and stress free
January 15, 2026
Reply from Hays Travel - Ashton Under Lyne
We appreciate you sharing your experience. We're happy to hear our staff made booking your holiday easy and stress-free with their knowledge and friendliness.
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