My travel agent Chloe was extremely helpful and made my visit very enjoyable. I am looking forward to my cruise in May 2027 and know if I have any worries I can drop in and discuss them with her.
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All the staff extremely friendly and helpful with advice and tips. The booking process was straight forward and fast, good deals on foreign currency. We have booked 5 trips with Hays, all have been fa... See more
My sister and I have used Hayes Travel to arrange a couple of holidays. Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy. We would not he... See more
Company replied
Donna at Hayes sorted everything out for us. Made sure our accommodation was suitable and secured us the best price, made sure we have assistance for a couple of us who need it. Nothing too much troub... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 26, Fairhill shopping Centre, BT43 6UF, Ballymena, United Kingdom
- 02825530019
4.9
Excellent
777 reviews
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Chloe was friendly
Chloe was friendly, effucient, informative and very precise. Nothing left to question.
May 8, 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
It’s a pleasure to go in and chat with…
It’s a pleasure to go in and chat with the girls, they are always pleasant and very helpful.
May 29, 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
The company and there workers are very…
The company and there workers are very helpful and id give them 100 out of 100 very pleasant staff best yet in county antrim ballymena
May 28, 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :) we really appreciate it
Found what we were looking for and…
Found what we were looking for and booking was done there and then.
June 5, 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
The girl was very helpful and got us…
The girl was very helpful and got us sorted with a great holiday.
June 3, 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
Amy happily and ably assisted us plan…
Amy happily and ably assisted us plan our holiday. She took lots of time with us exploring flight options according to our physical needs and schedules. Such a wonderful help.
June 2, 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :) I'll be sure to pass this to Amy
Steph and Amy were very friendly
Steph and Amy were very friendly, kind, and gave us all their time to book our perfect holiday. Spoke with my children and listened to our needs to book our perfect holiday. Highly recommend nothing is too much bother to them. Great girls , knowledgeable in their job.
May 30, 2026
Reply from Hays Travel - Ballymena
Thanks so much for the lovely feedback! :)
HAPPY STAFF HAPPY CUSTOMER'S.
The girls are lovely and very welcoming.So look after them and keep everyone happy.
May 30, 2026
Reply from Hays Travel - Ballymena
Thanks so much for the lovely feedback! :)
Kelly is brilliant at her job nothing…
Kelly is brilliant at her job nothing is a bother.
May 22, 2026
Reply from Hays Travel - Ballymena
Thanks so much for the lovely feedback! :)
Reply from Hays Travel - Ballymena
Thanks so much for the great feedback!
Donna was so helpful
Donna was so helpful. Nothing was to much. Great variety and breakdown on pricing.
Fantastic value for the trip.
May 26, 2026
Reply from Hays Travel - Ballymena
Thanks very much for the lovely comments! :)
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback!
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback!
Friendly, helpful staff.
The staff were very friendly and looked into everything we needed.
May 20, 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback!
Reply from Hays Travel - Ballymena
Thanks very much for the lovely feedback!
Staff very helpful
Donna was incredibly helpful. She was very well informed and patient, exploring many options for us until she found us exactly what we were looking for. A lovely person to deal with.
May 16, 2026
Reply from Hays Travel - Ballymena
Thanks so much for the lovely comments! :)
Donna is always very helpful and knowledgeable
May 7, 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
My experience was brilliant my agent…
My experience was brilliant my agent was very pleasant and helpful
May 8, 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
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