We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more
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My wife and myself had the pleasure of booking with Hays Travel Banbridge last week. The agent who dealt with our enquiry was Karen Lavery, the branch manager. She took the time to go through every... See more
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Karen (Manager) and her team met our needs with a friendly and professional service. We were instore requiring 2 holidays. We left having booked both holidays knowing that our requirements were met.... See more
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Seen a city break online , phoned the shop to book it staff friendly and very helpful and explained what was included in the package trip . They also explained about local taxes . All paper work came... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom
- 02840648590
4.9
Excellent
517 reviews
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So helpful and very friendly took time…
So helpful and very friendly took time to explain and get me the best deal they could
February 28, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Leanne magill banbridge store …
Leanne magill banbridge store lovely friendly person and knew all we needed and had our holiday al sorted in little time
. This girls is a total star.
March 1, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your review
Saturday 22nd feb
Karen was so patient on Saturday 22nd Feb. We had a lot of tick boxes and a budget and she did not give up until she found a suitable holiday for us all!
February 22, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Mauritius
Karen was excellent she did everything to get us a perfect location for our holiday can't wait to experience it thanks to everyone at Hays travel
February 28, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Very friendly.
The assistant was more than helpful and pleasant.
She gave us the information we wanted and made every thing so easy.
February 26, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Another Positive Experience
I have used Hays Travel Banbridge on several occasions to book trips, and each experience has been excellent. The team consistently makes the entire process seamless and stress-free. They are highly responsive and provide a thorough, easy-to-understand breakdown of every aspect of the trip. Having access to a personal online portal to manage my booking is an added convenience and greatly enhances the overall experience. I would highly recommend their services.
February 24, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
We have dealt with Karen for many years…
We have dealt with Karen for many years both with Gays and her previous employer. She always keeps us right so Hays has a customer for life now. Also a Sunderland fan so great to team up with Hays
February 21, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Very knowledgable
Very knowledgable, helpful, considerate, friendly staff.
Had time to listen to what we wanted
February 8, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Holiday
Excellent service as always, booked within half hr,Karen is brilliant, have Now booked a few times with Hays..
February 7, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
My friend and I where looking a 4 day…
My friend and I where looking a 4 day break to Spain the staff who served was very helpful she got us sorted with what we wanted and in our price range
February 14, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Patience and Expertise
Karen was very patient with me, taking time to answer all my questions with enthusiasm and obvious expertise
February 13, 2026
Reply from Hays Travel - Banbridge
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Booking made easy
Leanne was very pleasant, friendly & helpful. She brought up several options for me as I wasn't sure where we wanted to go. The booking process was very easy & simple.
February 11, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Amy was very patient
Amy was very patient, helpful and took time to find us the right holiday at the best price.
February 9, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Karen, Ballymena branch
I spoke to Karen regarding an Asia cruise offer I had seen on the branch Facebook page. I mentioned we didn't have out heart set on a cruise but wanted to travel around Thailand. She kindly offered to work up a quote for both options using her own Thailand holiday as a blueprint. I received the quotations quickly and Karen nailed exactly what we were looking. She listened, was professional and attentive through the whole booking process. I would highly recommend Hays and Karen for any travel needs in the future.
February 7, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
The girls did their best to make sure I…
The girls did their best to make sure I got what I was looking for and at a good price and also checked and got better flights great service
February 4, 2026
Reply from Hays Travel - Banbridge
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A very efficient service and pleasant experience.
Went in to book a short city break for a special occasion. Had it done and dusted very quickly and very efficiently . Karen gave great advice and was able to give a personal recommendation for the hotel. All booked and looking forward to celebrating a special birthday with friends.
February 3, 2026
Reply from Hays Travel - Banbridge
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Just amazing staff Karen always looked…
Just amazing staff Karen always looked after us.
Holiday booked and excited x
February 3, 2026
Reply from Hays Travel - Banbridge
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Amazing
Staff very friendly and very helpful nothing was to much for them they didn’t rush you
January 31, 2026
Reply from Hays Travel - Banbridge
Thank you for your review
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