Hays Travel - Banbridge Reviews 470

TrustScore 5 out of 5

4.9

Newry Street 51, BT32 3EA Banbridge, Northern Ireland, GB


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Rated 5 out of 5 stars

I phoned in relation to a social media post about a cruise and was greeted by a lovely lady who was really helpful, answered all my questions, and rang me back when she had said she would. She stayed... See more

Company replied

Rated 5 out of 5 stars

I have used Hays Travel Banbridge a few times and Leanne always goes above and beyond to assist in booking my holidays. Nothing is ever a bother to her, she is always very pleasant and mannerly and ha... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Leah enough. We’ve been back and forth over the course of the week sorting out hoilday plans! & she priced a range of different holidays and extras that I asked about.. nothing was e... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff. Leah dealt with us. She took a lot of time finding a holiday suitable for us. Couldn’t recommend her more.


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom

  • 02840648590

4.9

Excellent

TrustScore 5 out of 5

470 reviews

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Rated 5 out of 5 stars

River Cruise enquiry

I phoned in relation to a social media post about a cruise and was greeted by a lovely lady who was really helpful, answered all my questions, and rang me back when she had said she would. She stayed on line while I went through the process of paying the deposit which was above and beyond. I will definitely use this branch again.

May 31, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Answering the phones quickly is…

Answering the phones quickly is under-rated and Hays answered quickly. A friendly voice is also under-rated.
They kept answered my questions and kept in touch via email.

May 29, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

I have used Hays Travel Banbridge a few…

I have used Hays Travel Banbridge a few times and Leanne always goes above and beyond to assist in booking my holidays. Nothing is ever a bother to her, she is always very pleasant and mannerly and has great knowledge of locations to assist me in finding the best resort to suit my family’s requirements

May 23, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Great Service

Brilliant as always for booking holidays …always provides a service above and beyond

May 24, 2026
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Reply from Hays Travel - Banbridge

Thank you for your review

Rated 5 out of 5 stars

Karen Lavery at the Banbridge branch…

Karen Lavery at the Banbridge branch who we deal with for all our holidays made it easy for us.. great knowledge and insight to all our holiday needs.
And most of all always has a smile on her face.

May 17, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Karen interacts with customers so well

Karen interacts with customers so well, and understood exactly what we wanted.

Her knowledge and experience is key to why
We as an extended family use Hays travel

May 13, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Roxy was just brilliant

Roxy was just brilliant. We went in having no idea on where to go for our Honeymoon. She gave us recommendations and helped us choose our cruise. She was so excited for us and in turn made us feel excited for our up and coming Honeymoon!

May 12, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Friendly staff

Friendly staff

Quick service
Able to find us a cruise at short notice

May 10, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

As usual all the staff couldn't do…

As usual all the staff couldn't do enough to help me, and especially leanne pulled our all the stops and got me a wonderful cruise at a affordable price.

May 8, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

I can’t recommend Leah enough

I can’t recommend Leah enough. We’ve been back and forth over the course of the week sorting out hoilday plans! & she priced a range of different holidays and extras that I asked about.. nothing was ever a problem-no matter what I asked her to look into. She never once made me feel pressured into booking anything, Always offered great advice, and was extremely attentive in responding to emails and phone calls! Can’t wait for our hoilday! Thanks Leah!

April 21, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

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