We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more
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We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more
Company replied
My wife and myself had the pleasure of booking with Hays Travel Banbridge last week. The agent who dealt with our enquiry was Karen Lavery, the branch manager. She took the time to go through every... See more
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Seen a city break online , phoned the shop to book it staff friendly and very helpful and explained what was included in the package trip . They also explained about local taxes . All paper work came... See more
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Karen (Manager) and her team met our needs with a friendly and professional service. We were instore requiring 2 holidays. We left having booked both holidays knowing that our requirements were met.... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom
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Leanne was most helpful, knowledgeable and very pleasant. We booked with her last year

Reply from Hays Travel - Banbridge
As always the staff in the Banbridge store especially Roxy helped us book a wee girls getaway. Great price and made the process so easy. Thank you 🙏🏻

Reply from Hays Travel - Banbridge

Reply from Hays Travel - Banbridge

Reply from Hays Travel - Banbridge
Dealt with Karen in the Banbridge branch. Extremely smooth and seemless process, found me an absolute bargain and the booking made same day! Great service and will use again

Reply from Hays Travel - Banbridge
Very helpful staff. Leah dealt with us. She took a lot of time finding a holiday suitable for us. Couldn’t recommend her more.

Reply from Hays Travel - Banbridge
I phoned in relation to a social media post about a cruise and was greeted by a lovely lady who was really helpful, answered all my questions, and rang me back when she had said she would. She stayed on line while I went through the process of paying the deposit which was above and beyond. I will definitely use this branch again.

Reply from Hays Travel - Banbridge
Answering the phones quickly is under-rated and Hays answered quickly. A friendly voice is also under-rated.
They kept answered my questions and kept in touch via email.

Reply from Hays Travel - Banbridge
I have used Hays Travel Banbridge a few times and Leanne always goes above and beyond to assist in booking my holidays. Nothing is ever a bother to her, she is always very pleasant and mannerly and has great knowledge of locations to assist me in finding the best resort to suit my family’s requirements

Reply from Hays Travel - Banbridge
Brilliant as always for booking holidays …always provides a service above and beyond

Reply from Hays Travel - Banbridge
Absolutely fantastic Karen the manager made our booking such an enjoyable one. Giving yout 5 star service

Reply from Hays Travel - Banbridge
Karen Lavery at the Banbridge branch who we deal with for all our holidays made it easy for us.. great knowledge and insight to all our holiday needs.
And most of all always has a smile on her face.

Reply from Hays Travel - Banbridge
Karen interacts with customers so well, and understood exactly what we wanted.
Her knowledge and experience is key to why
We as an extended family use Hays travel

Reply from Hays Travel - Banbridge

Reply from Hays Travel - Banbridge
Roxy was just brilliant. We went in having no idea on where to go for our Honeymoon. She gave us recommendations and helped us choose our cruise. She was so excited for us and in turn made us feel excited for our up and coming Honeymoon!

Reply from Hays Travel - Banbridge

Reply from Hays Travel - Banbridge

Reply from Hays Travel - Banbridge
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