Hays Travel - Banbridge Reviews 

515
TrustScore 5 out of 5

4.9

Newry Street 51, BT32 3EA Banbridge, Northern Ireland, GB


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Rated 5 out of 5 stars

We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more

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Rated 5 out of 5 stars

My wife and myself had the pleasure of booking with Hays Travel Banbridge last week. The agent who dealt with our enquiry was Karen Lavery, the branch manager. She took the time to go through every... See more

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Rated 5 out of 5 stars

Seen a city break online , phoned the shop to book it staff friendly and very helpful and explained what was included in the package trip . They also explained about local taxes . All paper work came... See more

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Rated 5 out of 5 stars

Karen (Manager) and her team met our needs with a friendly and professional service. We were instore requiring 2 holidays. We left having booked both holidays knowing that our requirements were met.... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom

  • 02840648590

4.9

Excellent

TrustScore 5 out of 5

515 reviews

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4.9

All reviews

(515)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

As always the staff in the Banbridge…

As always the staff in the Banbridge store especially Roxy helped us book a wee girls getaway. Great price and made the process so easy. Thank you 🙏🏻

June 11, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Fantastic Service

Dealt with Karen in the Banbridge branch. Extremely smooth and seemless process, found me an absolute bargain and the booking made same day! Great service and will use again

June 5, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Leah dealt with us. She took a lot of time finding a holiday suitable for us. Couldn’t recommend her more.

June 2, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

River Cruise enquiry

I phoned in relation to a social media post about a cruise and was greeted by a lovely lady who was really helpful, answered all my questions, and rang me back when she had said she would. She stayed on line while I went through the process of paying the deposit which was above and beyond. I will definitely use this branch again.

May 31, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Answering the phones quickly is…

Answering the phones quickly is under-rated and Hays answered quickly. A friendly voice is also under-rated.
They kept answered my questions and kept in touch via email.

May 29, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

I have used Hays Travel Banbridge a few…

I have used Hays Travel Banbridge a few times and Leanne always goes above and beyond to assist in booking my holidays. Nothing is ever a bother to her, she is always very pleasant and mannerly and has great knowledge of locations to assist me in finding the best resort to suit my family’s requirements

May 23, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Great Service

Brilliant as always for booking holidays …always provides a service above and beyond

May 24, 2026
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Reply from Hays Travel - Banbridge

Thank you for your review

Rated 5 out of 5 stars

Karen Lavery at the Banbridge branch…

Karen Lavery at the Banbridge branch who we deal with for all our holidays made it easy for us.. great knowledge and insight to all our holiday needs.
And most of all always has a smile on her face.

May 17, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Karen interacts with customers so well

Karen interacts with customers so well, and understood exactly what we wanted.

Her knowledge and experience is key to why
We as an extended family use Hays travel

May 13, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Roxy was just brilliant

Roxy was just brilliant. We went in having no idea on where to go for our Honeymoon. She gave us recommendations and helped us choose our cruise. She was so excited for us and in turn made us feel excited for our up and coming Honeymoon!

May 12, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

Rated 5 out of 5 stars

Friendly staff

Friendly staff

Quick service
Able to find us a cruise at short notice

May 10, 2026
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Reply from Hays Travel - Banbridge

Thank you for your lovely review

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