Even with no Internet in the shop the ladies pulled together as a team found us a hoilday and booked it, they were very helpful and thorough. Would definitely recommend and will use again. Very easy... See more
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Great service , Sarah was very helpful , she helped us book the right cruise , we told her what we wanted and she took her time and found us the perfect cruise to suit all our needs . Thank you Sarah... See more
Company replied
Excellent service from a very friendly and helpful lady at the agency. She made everything easy and gave some great advice for our holiday. Booking with a travel agent is so much nicer and more pers... See more
Company replied
Fantasic service always, Found the holiday we wanted, they sorted everything for us even booked our car at the airport car park.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
252 High Street, LL57 1PA, Bangor, United Kingdom
- 01248522021
4.9
Excellent
761 reviews
Asks customers to review
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Even with no Internet in the shop the…
Even with no Internet in the shop the ladies pulled together as a team found us a hoilday and booked it, they were very helpful and thorough.
Would definitely recommend and will use again. Very easy process, top rate staff and service.
July 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
we were unsure of exactly what we…
we were unsure of exactly what we wanted, Sarah was sooo patient and helped enormously
July 10, 2026
Reply from Hays Travel - Bangor
Thank you for my review Nick. Always my pleasure to book your holidays xx Sarah
Great service
Great service , Sarah was very helpful , she helped us book the right cruise , we told her what we wanted and she took her time and found us the perfect cruise to suit all our needs . Thank you Sarah we will deffo be coming back to you to book our next adventure. Sharon & Graham
July 12, 2026
Reply from Hays Travel - Bangor
Thank you so much for the lovely review its appreciated, regards Sarah
Leah was very efficient and…
Leah was very efficient and knowledgeable about all aspects of the holiday
July 12, 2026
Reply from Hays Travel - Bangor
Thank you for the lovely review
Excellent friendly staff
Friendly helpful staff found us exactly what we were looking for
July 12, 2026
Reply from Hays Travel - Bangor
Thank you for the lovely review
Friendly ness of Steph
The. Efficiency of staff in dealing with my enquiry and the booking of my cruise .
July 11, 2026
Reply from Hays Travel - Bangor
Thank you for taking the time to write me a review. Kind regards Steph
Reply from Hays Travel - Bangor
Thank you for taking the time to write a review about me. Kind regards Sarah
Fantasic service always
Fantasic service always, Found the holiday we wanted, they sorted everything for us even booked our car at the airport car park.
July 8, 2026
Reply from Hays Travel - Bangor
Thank you very much for my 5 star review. Regards Efa
Girl power
The team at Hays Bangor never ever let me down, Whether I’m booking for just my wife and I or for a large group of colleagues, they always take care of us from initial phone call to sorting seats/check in and tickets. If there’s an award for this then Bangor is where it should be. 100%
June 30, 2026
Reply from Hays Travel - Bangor
Always a pleasure to book your holidays Robin. Regards Leah
Reply from Hays Travel - Bangor
Thank you for my 5 star review. Diolch, Efa
Friendly atmosphere
Friendly atmosphere. Helpful agent. Knew exactly what to look for. Was in and out and booked a hikiday in under an hour. Highly recommended.
June 21, 2026
Reply from Hays Travel - Bangor
Thank you for taking the time to write me a review. Kind regards Stephanie
Reply from Hays Travel - Bangor
Thank you so much, regards Efa
Second time I have booked a holiday…
Second time I have booked a holiday with hays travel no problems what so ever same assistant as last time she was great many thanks
June 27, 2026
Reply from Hays Travel - Bangor
Thank you so much for the review, its much appreciated, Regards Stephanie
Service was great
Service was great, Stephanie was very helpful and found the best deal for us, booking process was smooth.
June 24, 2026
Reply from Hays Travel - Bangor
Thanks so much for the review, its always a pleasure, thanks for booking with us again, Stephanie
Steph and Leah brilliant service as…
Steph and Leah brilliant service as always. .that's why I always book with Hays Bangor and recommend them!!
June 23, 2026
Reply from Hays Travel - Bangor
Aww thank you so much for such a lovely review its appreciated, thanks Stephanie
Booked a holiday again with hays bangor…
Booked a holiday again with hays bangor north wales and as usual they were brilliant can’t praise them enough
June 23, 2026
Reply from Hays Travel - Bangor
Thank you so much, means a lot that you are happy with our service :) thanks again Stephanie
Reply from Hays Travel - Bangor
Thank you so much for booking with us and for writing a review, its appreciated, regards Stephanie
Reply from Hays Travel - Bangor
Thankyou for your review :)
All your staff at Bangor were very…
All your staff at Bangor were very helpful knowledgeable friendly and very efficient. We booked with ease and very quickly, and had a very good price will be definitely booking with you again and telling all our family and friends, we will also bring as many discount vouchers home with us so u can give them to other clients thank you for sorting out assistance and seats together on the plane taking the stress of sorting everything out ourselves.
May 24, 2026
Reply from Hays Travel - Bangor
Thanks So much for the review, its appreciated thanks the team in bangor
Hays Travel Bangor
Efa in the Bangor travel agent very pleasant,friendly and helpful took us through all the paperwork efficiently,also Sharon explained in detail regarding the Hays Travel currency card which I took out .
June 16, 2026
Reply from Hays Travel - Bangor
Thankyou so much, regards Efa x
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