The travel agency is very welcoming the staff greet you on entry. What is most important is that they are knowledgeable and tailor their information to what we need, which they did. They gave us a ch... See more
Company replied
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See what reviewers are saying
The staff were all so friendly. The reception we received on arrival was so warm. Booking process was painless and the representative was so helpful.
The high street shop was very useful, as we know Bangor very well, so could plan the visit easily. Agent was very helpful in providing us with options around our requirements Everything was expl... See more
Company replied
Super knowledgeable staff...Efa was brilliant and found our chosen hotel immediately, nothing was too much trouble for her ...this young lady will definitely go far...thank you so much to all of the s... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
252 High Street, LL57 1PA, Bangor, United Kingdom
- 01248522021
5.0
Excellent
784 reviews
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Staff
Leah and Efa were very patient with me. They both worked hard to get me the best flights.
May 10, 2026
Reply from Hays Travel - Bangor
Thank you for the lovely review it was a pleasure to help book your flights. Leah & Efa
We booked our holiday to Disney through…
We booked our holiday to Disney through Steph. She was great as was Leah who is as enthusiastic as the come when it came to booking Disney.
Thanks again
May 1, 2026
Reply from Hays Travel - Bangor
Thank You so much for the review, we so appreciate it, you will love Disney, regards Steph & Leah
Superb service from Leah
Superb service from Leah, Leah took time to get the holiday we wanted at a great price.
Will definitely book with Leah and Hayes for our next holiday.
May 3, 2026
Reply from Hays Travel - Bangor
Diolch am y feedback. My pleasure to book your holidays. Leah
Sarah the travel advisor was brilliant…
Sarah the travel advisor was brilliant nothing was too much trouble
May 6, 2026
Reply from Hays Travel - Bangor
Thank you very much for my 5 star review. Kind regards Sarah
Great excellent experience once again…
Great excellent experience once again not pressure no shocks just great service and advice.
May 5, 2026
Reply from Hays Travel - Bangor
Thank you for your review
Staff (Leah) was extremely helpful and…
Staff (Leah) was extremely helpful and professional throughout
May 3, 2026
Reply from Hays Travel - Bangor
Thank you for the lovely review, it was a pleasure booking the holiday for you. Leah
Great service
The staff at hays are very informed and highly experienced. They went the extra mile with us to ensure we got as close to our ideal holiday as possible.
April 28, 2026
Reply from Hays Travel - Bangor
Hi thank you so much for the very kind review, and thanks for booking with me and Hays again, regards Leah
Booking our holiday was easy with the…
Booking our holiday was easy with the added knowledge that all our questions were answered.
Great advice & confidence when dealt with. Stephanie was approachable & the booking process was easily explained to us.Thank you.
April 27, 2026
Reply from Hays Travel - Bangor
Thank you so much for taking time to write me a review, its much appreciated, Many thanks Stephanie
Reply from Hays Travel - Bangor
Thank you for the lovely review we appreciate it
Great quick service
Great quick service . Felt very well looked after by Katie at Bangor branch . Always had great service at the travel money booth too love the Hays travel card. Excellent service all round ! Thank you
April 15, 2026
Reply from Hays Travel - Bangor
Thank you very much for the lovely review :)
If you want a prefect holiday go to Hays
I think her name was Sarah, Sarah didn't push us into something we didn't want, she had patience and found us the prefect holiday, always smiling, nothing was to much trouble.
April 18, 2026
Reply from Hays Travel - Bangor
Thank you for the lovely review
Excellent friendly service.
Excellent friendly service.
Dont normally use travel agents but will definitely come here again.
Ideal holiday found. Exactly what we wanted. Thank you 😊
April 14, 2026
Reply from Hays Travel - Bangor
We're delighted to hear about the friendly service you received and that we found your ideal holiday. Thank you for choosing us; we look forward to seeing you again.
Excellent service received from Leah at…
Excellent service received from Leah at the Bangor office. She was so helpful and knowledgable and managed to secure us a 14 night cruise on the ship of our choice.
April 16, 2026
Reply from Hays Travel - Bangor
Thank you for the great review
Excellent service from Sarah in Bangor
Excellent service from Sarah in Bangor. Nothing is ever too much trouble. All went smoothly. Highly recommend and we have booked 2 more holidays through her. Diolch!
April 11, 2026
Reply from Hays Travel - Bangor
Always my pleasure to book your holidays :) Thanks, Sarah x
Katie explains everything to me
Katie explains everything to me, she answers any questions I have at any time and goes way out of her way to help me! She's amazing at her job and would recommend anyone to go and see her for a holiday 👌❤️
April 11, 2026
Reply from Hays Travel - Bangor
Thank you for such a lovely review and such kind words. Thanks, Katie
Reply from Hays Travel - Bangor
Thank you so much for your review, regards Sarah
Reply from Hays Travel - Bangor
Thank you for the lovely review
Always efficient and very helpful
Always efficient and very helpful. Take alot of trouble to explore on customers behalf. Very friendly branch make you feel part of a family
March 29, 2026
Reply from Hays Travel - Bangor
Thank you for booking with us again, always a pleasure, thanks Steph
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