The travel agency is very welcoming the staff greet you on entry. What is most important is that they are knowledgeable and tailor their information to what we need, which they did. They gave us a ch... See more
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The staff were all so friendly. The reception we received on arrival was so warm. Booking process was painless and the representative was so helpful.
The high street shop was very useful, as we know Bangor very well, so could plan the visit easily. Agent was very helpful in providing us with options around our requirements Everything was expl... See more
Company replied
Super knowledgeable staff...Efa was brilliant and found our chosen hotel immediately, nothing was too much trouble for her ...this young lady will definitely go far...thank you so much to all of the s... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
252 High Street, LL57 1PA, Bangor, United Kingdom
- 01248522021
5.0
Excellent
784 reviews
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Staff are so helpful and efficient
Staff are so helpful and efficient, thank you. 5 stars for excellent service.
March 20, 2026
Reply from Hays Travel - Bangor
Thank you very much for my 5 star review. It was lovely to chat with you. Diolch yn fawr, Sarah & Leah
Sarah is brilliant
Sarah is brilliant, always puts the right holiday together for us , she always goes the extra mile. It's always a pleasure to plan a holiday with her.
March 26, 2026
Reply from Hays Travel - Bangor
Hi Sarah will be over the moon to read this review, i will pass this on to her tomorrow, thank you for booking with us again, regards Sarah and Steph
Katie was great
Katie was great, went in saw somethings available and she sent over details by email. Katie rang a few days later, in the meantime we had a slight change and decided to look at Self Catering. Katie had a look and emailed some suggestions. Sent Katie an email with a few choices and she again sent an email. Katie put in a lot of work for us and hopefully everything will be as good as ours previous holidays organised by Hays in Bangor.
March 19, 2026
Reply from Hays Travel - Bangor
Wow, thank you so much for this amazing review, for Katie, we will be sure to show here your review tomorrow when she is back in the store, regards Stephanie
Fantastic service
February 28, 2026
Reply from Hays Travel - Bangor
Thanks, for the review, much appreciated
Sarah at Bangor Gwynedd branch was very…
Sarah at Bangor Gwynedd branch was very efficient
March 10, 2026
Reply from Hays Travel - Bangor
Thank you so much for the review, its appreciated, regards sarah
Sarah in the Bangor office
Sarah in the Bangor office, who arranged our holiday was amazing. We were the worst kind of clients as we didn't know where we wanted to go. She made it a very pleasant and relaxed experience.
March 4, 2026
Reply from Hays Travel - Bangor
Dioch yn fawr iawn Eirian.
We explained to Leia the type of…
We explained to Leia the type of holiday were looking for, ie location, bed preference and type of accommodation we like, she found us a holiday we hope we will enjoy
February 24, 2026
Reply from Hays Travel - Bangor
Thank you so much for the very kind review, its appreciated, Thanks Stephanie
Reply from Hays Travel - Bangor
Thank you very much for the 5* review
Brilliant customer service as always 👏
March 1, 2026
Reply from Hays Travel - Bangor
Thank you for my 5 star review Karen. Always my pleasure to book your holidays. Diolch, Sarah
Time saving & knowledgeable
Easy, quick, knowledgeable and helpful.
I had already been looking at various holidays to the canaries, but could t find decent flight times on the day I wanted to go. Hays travel was able to compare different options very quickly until I had a choice for the price I wanted to pay. Much quicker and easier. Saved me lots of time plus a discount was added. I was very pleased.
March 1, 2026
Reply from Hays Travel - Bangor
Thank you for my 5 star review. Thanks, Steph
Always a pleasure to go to Hays
Always a pleasure to go to Hays. Staff always helpful. Stephanie is a lovely person.
February 28, 2026
Reply from Hays Travel - Bangor
Thank you for my 5 star review. Thanks, Steph
Made us feel like we on holiday now
Made the whole experience easy very understanding our needs
February 25, 2026
Reply from Hays Travel - Bangor
Thank you so much for the review, its much appreciated
Fantastic staff very helpful explained…
Fantastic staff very helpful explained everything in detail
February 24, 2026
Reply from Hays Travel - Bangor
Thank you for booking with me, always a pleasure, thanks Sarah
Friendly & helpful staff
All staff friendly & helpful Sarah was very helpful even went out of her way to get what I needed 🙂 will definitely be booking again
February 17, 2026
Reply from Hays Travel - Bangor
Thank you very much for your lovely review. Thanks Sarah :)
Reply from Hays Travel - Bangor
Thank you for my 5 star review
Thanks Sarah
Reply from Hays Travel - Bangor
Thank you very much for your lovely review, Katie
Good friendly patient service
February 5, 2026
Reply from Hays Travel - Bangor
Thank you so much for the review
Helpful & experianced.
Helpful , searched for holidays when we couldn’t make up our minds.
Found exactly what we wanted. Thank you Steph.
February 10, 2026
Reply from Hays Travel - Bangor
Thank you so much for the review, its appreciated, thanks Stephanie
Great service
Leah was extremely helpful, patient and polite. Nice to deal face to face with a travel consultant instead of on the Internet.
February 1, 2026
Reply from Hays Travel - Bangor
Thank you so much for your review, Regards Leah
Reply from Hays Travel - Bangor
Thank you so much for the review, always a pleasure :) Regards Stephanie
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